Had account for many years. Very good variety of in-play markets at competitive odds. Deposits are straightforward and withdrawals to Visa are very fast, usually instant. Solid UK bookmaker
Company replied
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See what reviewers are saying
Be careful—don't sign up on this site; it's a scam run by thieves. Action needs to be taken against these crooks, and they should be monitored more closely. I think we should all file complaints with... See more
Company replied
Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... See more
Company replied
Withdrawal unreceived Hi team Parimatch id :437189516 Ticket no ; #44982042 On oct 08 2025 12000inr my payment was still not credited to my account I have sent all the bank statement upto date b... See more
Company replied
Company details
- Gambling house
- also in
- Betting agency
- Casino
- Gambling Service
- Online Casino or Bookmaker
- Online Sports Betting Vendor
Written by the company
Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.
Contact info
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@parimatch.co.uk
- parimatch.co.uk
You should know
2.8
Average
652 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 49% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cat was very helpful today!
Cat was very helpful today. Sorted out my problem quickly. Thank you Cat. 🐱
1 November 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you Richard, we're pleased to hear that we could help resolve your query today. We will pass this on to Cat.
The customer service is spot on
The customer service is spot on, my server Louis done a much as he could snd sorted job, also is a good site for offers
30 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you Charlie, we're pleased to hear that we could help resolve your query today. We will pass this on to Louis.
Took a while get my new customer offer…
Took a while get my new customer offer but pablo was quick to help and sorted straight away!!
30 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you Danny, we're pleased to hear that we could help resolve your query today. We will pass this on to Pablo.
Sheigh dealt with my query very…
Sheigh dealt with my query very quickly, identified the issue andncredited my account with the promotion I should have received
30 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you Ian , we're pleased to hear that we could help resolve your query today. We will pass this on to Sheigh.
Missing promotion
After I made some mistakes on activating a promotion the lady kindly honored the free bets for me
30 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you Ben, we're pleased to hear that we could help resolve your query today. Have a nice Evening.
Great support
Pablo was extremely helpful and quick to resolve my issues.
28 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you Leon, we're pleased to hear that we could help resolve your query today. We will pass this on to Pablo.
Katherine & Sheigh were both very helpful & attentive
Fantastic customer service from both Katherine & Sheigh. Worked with me to resolve my query, promptly & professionally.
27 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hello Lee, we're pleased to hear that we could help resolve your query today. We'll be sure to let Katherine & Sheigh know. Have a great day! :)
Irene really helpful
Irene really helped me today she sorted all the questions I had and got me into my account I’ve been tryin for 2 days but she sorted it
26 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hi Will, thanks for your feedback! We're pleased to hear we could help out with your queries today., We'll be sure to notify Irene. Have a great Sunday! ;)
Ana very helpful.
Ana helped me to block the acces to the casino. She was very kind and happy to help.
24 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Ana for you. Should you require any further assistance, please do not hesitate to contact us.
Good customer service
Good customer service. Very attentive and dealt with my query very efficiently.
22 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review Jaems ! We're delighted to hear that we was able to sort out your issue. Have a lovely day ahead!
Great fast response from the customer…
Great fast response from the customer support which I had (Steve) extremely helpful and understanding my issue and resolved it with no issues
18 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thankyou so much Louis we appreciate your positive feedback and will pass this on for you. If you do need any further help please do not hesitate to contact us again!
Katherine really went above and beyond…
Katherine really went above and beyond to sort an issue.. straight forward and quick to take action.. shes a star
17 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
We're delighted to hear that Katherine went above and beyond. We'll be sure to pass on your kind words to her! Have a lovely weekend ahead!
This is the worst i have used for…
This is the worst i have used for betting these guys don't allow withdrawal of money and keep sending AI messages to the users
I withdraw 13000 rupees on 13oct but I have not received it yet and it is showing successful on app
ID-712640017
14 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
We are sorry to hear about your situation; however, I'm afraid we don't have access to Parimatch India accounts. We run separately from them. Please contact the Indian Gambling Authority if Parimatch India isn't supporting you as you believe they should.
Reply from PARIMATCH.co.uk
Hi Jordan, we're pleased to hear Frantisek could help with your queries, have a great week ahead! :-)
Aiden’s customer service
Aiden was very polite and helpful in my query, He resolved the matter in a matter of minutes. I can’t speak highly enough for his help, 10 out of 10 for his customer service.
8 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hi Shane, we're pleased to hear we could help out with your query, we'll be sure to let Aidan know, have a great day ahead! :)
Katherine was a great help thanks on…
Katherine was a great help thanks on the message service
6 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
We're delighted to hear that Katherine was helpful. We'll be sure to pass on your kind words to her! Have a lovely day ahead!
Irene was very helpful and very kind
Irene was very helpful and very kind . 5 stars
6 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review! We're delighted to hear that Irene was helpful. We'll be sure to pass on your kind words to her! Have a lovely day ahead!
Irene was very helpful and knowledgable…
Irene was very helpful and knowledgable with my issue! Great stuff
6 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review! We're delighted to hear that Irene was helpful and able to sort out your issue. We'll be sure to pass on your kind words to her! Have a lovely day ahead!
It shouldn't take a day plus to…
It shouldn't take a day plus to withdraw in 2025. 12 hours and withdrawal is still sat at pending. Other sites let you withdraw instantly.
5 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
We are sorry to hear you are unhappy, once you request these funds, should your bank accept this as fast withdrawals it will take up to 24 hours to be processed from our side, the timeframe is then down to the banking system which can take from 30 minutes to receive.
However, should this not be accepted then following the 24 hours processing this will be with you in 2-5 banking days
Bonus was opted in to late but Alan…
Bonus was opted in to late but Alan arranged for it to be added as the criteria had been his mins before great help
5 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hello Mitchell, thanks for your positive review! We're glad to hear Alan could help with your query. Have a great Sunday ahead! :-)
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