Had account for many years. Very good variety of in-play markets at competitive odds. Deposits are straightforward and withdrawals to Visa are very fast, usually instant. Solid UK bookmaker
Company replied
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See what reviewers are saying
Be careful—don't sign up on this site; it's a scam run by thieves. Action needs to be taken against these crooks, and they should be monitored more closely. I think we should all file complaints with... See more
Company replied
Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... See more
Company replied
Withdrawal unreceived Hi team Parimatch id :437189516 Ticket no ; #44982042 On oct 08 2025 12000inr my payment was still not credited to my account I have sent all the bank statement upto date b... See more
Company replied
Company details
- Gambling house
- also in
- Betting agency
- Casino
- Gambling Service
- Online Casino or Bookmaker
- Online Sports Betting Vendor
Written by the company
Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.
Contact info
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@parimatch.co.uk
- parimatch.co.uk
You should know
2.8
Average
652 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 49% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had an issue with my signing welcome…
Had an issue with my signing welcome bonus, Ana was fantastic, friendly, courteous and got it sorted.. Thanks guys
4 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review! We're delighted to hear that Ana was fantastic, friendly, and able to sort out your issue. We'll be sure to pass on your kind words to her! Have a lovely day ahead!
i was having trouble with withdrawal i…
i was having trouble with withdrawal i spoke to a guy called pablo he was very helpful and polite excellent customer service
1 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hello Michelle, we're pleased to hear we could help resolve your query, we'll be sure to pass your feedback over to Pablo. Have an awesome few days ahead!
No matter what you say to parimatch…
No matter what you say to parimatch about your experiances on playing there games it doesn't matter, not a lot of good to say about the bad gaming and awful returns on this site, just another typical site that is to take your money with such poor returns , simple answer to parimatch , your no different to any other site, take take take
1 October 2025
Unprompted review
Reply from PARIMATCH.co.uk
Sorry to hear this Ryan please do contact us via chat or email as we will try our best to review this for you.
I had such a great experience chatting…
I had such a great experience chatting with Annamaria. She was professional, friendly, and patient throughout our conversation. She listened carefully to my questions, explained everything clearly, and made sure I felt supported. It’s rare to find someone who combines efficiency with such warmth. Thank you, Annamaria, for making the whole process smooth and pleasant!
26 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hi Erik, we're pleased to hear we could help resolve your query, we'll be sure to pass your feedback over to Annamaria for you If you do need any further help please do not hesitate to contact us again Thanks
Great customer service
I had a problem which Gina from customer services dealt with quickly and professionally
29 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Gina for you. Should you require any further assistance, please do not hesitate to contact us.
I had my conversations with Adam who…
I had my conversations with Adam who was extremely helpful, well mannered, polite and friendly.
My issues were solved effectively.
Great Work
28 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Adam for you. Should you require any further assistance, please do not hesitate to contact us.
Just set up the account
Just set up the account. No free spins.
Instant account ban.
27 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Sorry to hear this David please do contact us via chat or email as we will try our best to review this for you.
Great help from Jim thanks!
26 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hello, thanks for your kind review Simon! We're pleased we could help out. We'll be sure to pass your feedback over to Jim. Have a great week ahead! :-)
Very helpful and speedy customer…
Very helpful and speedy customer service, i had an issue with getting free spins as part of the sign up promo but was swiftly fixed from Shawn. Recommended to friends as a result
25 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review Ciain ! We're thrilled to hear that Shawn was helpful in resolving your issue. Have a lovely day ahead!
Reply from PARIMATCH.co.uk
Hi Daniel, we're pleased to hear you had a good experience, we'll be sure to pass your feedback over to Gina, have a great day! :-)
live chat member frantisek gave me a…
live chat member frantisek gave me a very nice goodwill gesture and restored my expired credits which i didn’t know about which i was very grateful for
20 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review Ethan, It is greatly appreciated. We will be sure to pass this feedback along to frantisek for you. Should you require any further assistance, please do not hesitate to contact us.
alan was very help full and polite
17 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review! We're thrilled to hear that you are happy with the service provided by Alan. Have a lovely day ahead!
It’s a good site and Alan was very…
It’s a good site and Alan was very helpful in resolving my promotion issue
17 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review! We're thrilled to hear that Alan was helpful in resolving your issue. Have a lovely day ahead!
Katherine customer service very polite…
Katherine customer service very polite helpfull and understood everything
14 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you so much for the review! We're delighted to hear that Katherine was very understanding, helpful and very polite. We'll be sure to pass on your kind words to her! Have a lovely day ahead!
Reply from PARIMATCH.co.uk
Thank you so much for the review! We're thrilled to hear that you are happy with the pleasant service. Have a lovely day ahead!
Levi is very good to speak to kn…
Levi is very good to speak to kn costumer service very helpful
10 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hi Martin, thanks for your positive review! We'll be sure to pass your feedback over to Levi. Have a great day ahead! :-)
Pablo helped me massively get my issue…
Pablo helped me massively get my issue sorted swiftly and effectively
8 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hello Ewan, we're pleased to hear we could help resolve your query, we'll be sure to pass your feedback over to Pablo. Have an awesome day ahead! :-)
Vicki is so lovely and patient she…
Vicki is so lovely and patient she doesn’t just end the chat after two minutes of no reply she waits and is lovely on return willing to help.
Much appreciation, Dylan
6 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your 5* review Dylan, It is greatly appreciated. We will be sure to pass this feedback along to Vicki for you. Should you require any further assistance, please do not hesitate to contact us.
It was quick forward and easy
It was quick forward and easy. kept it simple.
4 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Thank you for your feedback and 5* review David.
Had a misunderstanding
Had a misunderstanding, regarding the sign up bonus. But Jim was only too happy to assist and credit me as a good will gesture.
1 September 2025
Unprompted review
Reply from PARIMATCH.co.uk
Hello, thanks for your kind review! We're pleased we could help out. We'll be sure to pass your feedback over to Jim. Have a great week ahead! :-)
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