Paris Attitude Reviews 2,544

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the excellent service, noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth process of finding an apartment, often recommending the company for its professional and reliable approach. The locations of the apartments are also consistently well-received. However, some customers also noted issues with customer service, mentioning instances where they felt unsupported, particularly regarding apartment cleaning or unresolved issues with landlords. A few people reported a lack of response to emails or a dismissive tone from agents, leading to dissatisfaction with the communication and problem-solving efforts.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and supportive... See more

Response time

Reviewers highlight positive aspects of response times, with many praising the responsiveness and willingness... See more

Customer service

Consumers find customer service to be ambiguous. Many customers praise the responsiveness, efficiency, and... See more

Location

Users describe positive interactions with location, highlighting a great selection of apartments in Paris,... See more

Based on these reviews

Rated 5 out of 5 stars

A great experience. They have the greatest selection of apartments in Paris, and the staff is really helpful. Ask for Neda, she was my advisor and she's fabulous. She really went above and beyond - he... See more

Company replied

Rated 5 out of 5 stars

I have used Paris Attitude twice and have been content both times. I think the webpage has clear photos and you don't need to submit lots of complex documents. Clear communication and confirmation wit... See more

Company replied

Rated 5 out of 5 stars

We arrived a little early yet someone was here to meet us immediately. Everything went fine except for a few minor inconveniences. The internet was not working but was fixed the next day. The instr... See more

Company replied

Rated 5 out of 5 stars

I've been staying with Paris Attitude for almost 3 years and I couldn't be happier. When I moved to Paris I really struggled to find an apartment, other agencies had very little on offer or were very... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Apartment Letting Agency
  3. Lodging
  4. Property management company
  5. Estate Agent
  6. Property Rental Agency

About Paris Attitude

Written by the company


Paris Attitude is a real estate agency specialized in furnished rentals in Paris. With more than 4,000 apartments in every arrondissement of Paris, we can meet any request, from studios to 5-room apartments, modern lofts or traditional Haussmann-style homes. All our apartments are ready, furnished and equipped with everything you need, even linens and cooking utensils.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

To deal with the right agent

I have dealt with Neda over a year , always being available and honest to help me
to search the right flat in the area which me and my wife where looking for. Great help and thank you Neda .

24 January 2025
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for sharing your experience! We're so happy to hear that Neda was able to assist you and your wife in finding the perfect flat. It's always great to know our team is making a positive impact. We appreciate your kind words and look forward to helping you again in the future!

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

the management team did a great job!

the management team did a great job to get a quick approval of my dossier while offer you diferent options.

2 December 2024
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your feedback! We're glad to hear that our management team was able to get your dossier approved quickly while providing you with different options. We appreciate your trust and remain at your service for any future needs.

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

The best service to find a place in Paris

Neda has been incredibly effective and responsive. After weeks of frustration with other agencies, I bumped into paris attitude. I found exactly the place I wanted to, in the 1st arrondissement, fully equipped and renovated. I immediately reached out to say I was interested and was contacted immediately by Neda to move forward. Efficiency, kindness, responsiveness, I really have nothing bad to say here. I would recommend Paris Attitude, and especially Neda’s expertise to everyone!
Thank you again, for helping me find my dream place :)

1 November 2024
Unprompted review
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Reply from Paris Attitude

Hello,

Thank you so much for your kind words! We're delighted to hear that Neda was able to assist you efficiently and help you find your dream apartment in Paris. Your recommendation means a lot to us, and we truly appreciate your trust. Enjoy your stay in the 1st arrondissement!

Best regards,
The Paris Attitude team

Rated 4 out of 5 stars

My experience with Paris Attitude has been good!

My experience with Paris Attitude has been great. My landlord is extremely nice, and Paris Attitude has always responded promptly and have always tried to help. My only reccomendation is to have a better system to get help to tenants. I was stuck paying out of pocket for a dishwasher repair, and I would have preferred not to do that.

18 February 2025
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Reply from Paris Attitude

Hello,

Thank you for your feedback! We're glad to hear that you had a great experience with Paris Attitude and that your landlord has been accommodating. Regarding repairs, please note that any damages caused by tenants are deducted from the security deposit at the end of the stay. We always strive to assist our tenants and ensure a smooth rental experience.

Best regards,
The Paris Attitude team







Rated 5 out of 5 stars

Helpful agents & beautiful flats

Kateryna has been very helpful with navigating the rental process, and Paris Attitude has beautiful rental flats.

16 January 2025
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Reply from Paris Attitude

Hello,

Thank you for your kind words! We're so glad to hear that Kateryna was helpful throughout your rental process and that you found our flats beautiful.

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Neda was an excellent person to work…

Neda was an excellent person to work with. My only criticism is the website, which seemed to have many glitches when I was searching for apartments.

8 February 2025
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Reply from Paris Attitude

Hello,

Thank you for your kind words about Neda! We're happy to hear that she was helpful throughout your search. We appreciate your feedback about the website and will make sure to look into these issues to improve the experience.

Best regards,
The Paris Attitude team

Rated 4 out of 5 stars

Secuity Deposit Return

EDIT: March 7, 2025 This matter was resolved to my complete satisfaction. Paris Attitude worked with the landlord to work around his inability to make an international financial transaction. Kudos to PA!

This review is pending final results. Paris Attitude per se was fine. We arranged an apartment for a long stay, entered with little problem, stayed, left three months later. Occupancy ended Dec 15 24. Inventory/Review of the condition of the apartment found no issues. We left it better equipped and cleaner than when we arrived. Security deposit refund was due Jan 15 25. It is Feb 15 25 (two months) and it hasn't happened yet. Technically the proprietor is responsible. I am in the US, the proprietor is in France. Paris Attitude are aware, but have done nothing other than also send emails to the owner. I am owed €6200. I have provided all routing information necessary for return of the funds.

My attitude toward ParisAttitude is that they should be proactive in resolving this problem with the proprietor on my behalf. EDIT: THEY DID!

Edit 2/21. Still silence from the landlord. And, be advised and I understand, Paris Attitude has NO control over the landlord and the return of my security deposit. What they can control is who is listed as providing apartments. This apartment IS AVAILABLE and listed on their site today. So, in my opinion, despite sending emails to the landlord, I conclude that Paris Attitude is more concerned about making money in the future than in getting mine back from the past. If I EVER get my money back, I will edit this to reflect that. Until then, I recommend going elsewhere to find your apartment.

9 February 2025
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello,
We're sorry to read your comment regarding the delay in receiving your security deposit especially after what seems to have been a positive rental experience with us. It’s unfortunate that this situation is affecting your overall impression, as we strive to provide a seamless experience from start to finish.
Please rest assured that our team is actively working on this issue as our customer service keeps trying to contact the landlord about this issue on a regular basis.
Our advisors are doing everything possible to ensure that the matter is resolved as quickly as possible.
We will continue to follow up and keep you informed of any updates.
Best regards,
The Paris Attitude team


Rated 5 out of 5 stars

quick availability confirmation

I needed an apartment for 3months, but started searching one week prior to my trip. The staff were helpful in confirming the availabilities with multiple apartments, when most of them were already occupied.

7 February 2025
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Reply from Paris Attitude

Hello,

Thank you for your feedback! We're glad our team could assist you in finding an apartment despite the limited availability.

We hope you have a great stay in Paris!

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Elhadji THIAM was so patient and…

Elhadji THIAM was so patient and helpful. I was a bit confused by the payment process and amounts listed and he resent the documents after explaining how everything worked.

15 January 2025
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Reply from Paris Attitude

Hello,

Thank you for your kind words! We're delighted to hear that Elhadji was able to assist you with patience and clarity.We’re glad he could make the process easier for you.

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Really great service

Thanks to Paris Attitude, I easily found an apartment in Paris: from the agent who followed up with me online to the one who delivered the house keys, everything was conducted with the utmost professionalism and kindness. Highly recommended.

1 December 2024
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your kind words! We're delighted to hear that your experience with Paris Attitude was smooth and professional from start to finish.

See you soon in Paris!

The Paris Attitude Team

Rated 5 out of 5 stars

Quick to answer and very helpful to…

Quick to answer and very helpful to find alternative places to stay if your first choice didn’t work out.

2 February 2025
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Reply from Paris Attitude

Hello,

Thank you for your feedback! We're glad we could assist you in finding the right place and provide alternatives when needed.

The Paris Attitude Team

Rated 5 out of 5 stars

Kateryna made things very easy for us

Kateryna made things very easy for us. We are looking forward to our stay in Paris. Thank you, Paris Attitude.

23 January 2025
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your kind words! We're delighted to hear that Kateryna made the process easy for you. Enjoy your stay in Paris!

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Responsive and Helpful

Neda was great. I am new to Paris and I don’t speak French (yet). We communicated via email in English. She was very responsive and very patient with all my questions. All the apartments on the site looked nice. And the place I will be renting is great. Finding an

18 January 2025
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for sharing your positive experience! We're thrilled that Neda was able to assist you so effectively, especially with the language barrier.

We're so happy that you've found the perfect place.

We wish you a wonderful stay in Paris!

Best regards,
The Paris Attitude team

Rated 1 out of 5 stars

Paris Attitude

Update to my review: We received our deposit, minus approximately 150 euros (no explanation as to why 150 euros was subtracted) two months after the end of the contract. The problems with the deposit refund were not caused by Paris Attitude but I hope they take the time to inspect the apartment for cleanliness.

The contract for the apartment we rented ended on December 15th. I was told that we would be receiving the full deposit back. Per the contract, and per Paris Attitude (I have an email from Paris Attitude stating this), the deposit refund is due within 30 days of the end of the contract. It is now January 31 and we still have not been refunded our deposit.
If you are traveling to Paris from another country, I highly recommend not using Paris Attitude for renting an apartment. Once your contract ends, and you leave Paris, you will have no means of obtaining your deposit refund; you will be totally dependent on the honesty of the apartment's owner. Paris Attitude will do nothing to help you if the apartment owner does not refund you your deposit.

15 October 2024
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello,

We are sorry to read your second comment in a few days.

We would like to clarify that your advisor and the customer service have always answered your questions and contacted the owner multiple times to solve this issue.

Please note that if a landlord does not agree with the inventory of fixtures drawn up on a tenant's departure (including cleanliness), the legal deadline for returning the security deposit may be extended to 60 days.

We remain at your disposal and hope the issue will be solved soon.

The Paris Attitude team

Rated 1 out of 5 stars

Still no support or help from the agency to get my €5.000,00 security deposit back!

Update february 6th, 2025

The security deposit refund for the apartment at Square Mignot (75016) was promised for the middle of this week, but it has not been made. Paris Attitude is ignoring all emails sent. As of today, February 6, 2025, it has been 98 days since the deadline for the refund of the €5,000, not including any potential penalties for breach of contract. What is Paris Attitude actually doing about it?

xxxxxx

I’ve been waiting for 3 months for the owner to return my €5.000,00 security deposit. Deadline is 30 days after check out! Sent numerous messages to the owner and she doesnt even reply! Tried to reach Paris Attitude but had no support or feedback! They only send automatic messages and theres no help at all! Looks like a scam to me. The contract only protects owners and the agency is only looking for the big fee we have to pay!

2 October 2024
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello,

We understand your frustration regarding the delay in the return of your security deposit. Please rest assured that we are actively following up on this matter and doing everything we can to assist you. The owner has confirmed that the transfer will be made by the middle of next week, and we will continue to monitor the situation closely until it is resolved.

Regarding your concern about the lease, we would like to clarify that our contract is designed to protect both tenants and owners equally. Our goal is to ensure a fair and secure rental experience for all parties involved.

We remain at your disposal for any further questions.

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Every detail was shown and explained…

Every detail was shown and explained extremely well. No rushing
Asked me if I had questions room by room.
Took photos in every room to record all.

27 August 2024
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your feedback! We're delighted to hear that you appreciated the thorough and detailed approach during your check-in process.We hope you enjoy your stay and remain at your service!

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Very helpful in a difficult context

Renting is tricky in Paris and Paris attitude helps: Last time I had problems getting my deposit back from the owner and they intervened effectively.

9 January 2025
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your kind words and for sharing your experience. We're glad to hear that we could assist you in resolving the issue with your deposit and make the rental process smoother for you.

We're here to help whenever you need us!

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Outstanding Service

Fast, responsive, and great service from assigned agent. The process from inquiry to signing an agreement was great.

15 January 2025
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for sharing your positive experience with us! We're thrilled to hear that the process from inquiry to signing the agreement went smoothly and that our agent provided excellent service.

We hope to assist you again soon!

Best regards,
The Paris Attitude team

Rated 4 out of 5 stars

You guys have been great

You guys have been great. Your previous email of what to do & see in each arrondissement was particularly helpful. You have been very communicative from the start of our rental process. We also found your website to be user friendly.

30 November 2024
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you so much for your kind words! We're thrilled to hear that our email with recommendations on what to do and see in each arrondissement was helpful, and that our website made your rental process easier.

If you need anything else, don't hesitate to reach out!

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

2nd time renting

This was my second time renting with Nadine. Easy to coordinate with her and the apartment was in great shape.

20 September 2024
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you so much for your wonderful feedback! We're delighted to hear that your second experience with Nadine was just as seamless as the first. We're always happy when everything goes smoothly and the apartment meets your expectations.

Looking forward to welcoming you again soon!

Best regards,
The Paris Attitude team

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