parkdean-resorts.com Reviews 

227
TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

My husband & i travelled to Parkdean in Bideford Devon from Brighton for what was supposed to be an enjoyable holiday this was not the case! The only entertainment we had was bingo a DJ and a children... See more

Company replied

Rated 1 out of 5 stars

We are currently on holiday on Pendine Sands holiday park and for the second time during our weeks stay we have been rudely awakened by building work noise at 8.10am. I complained to reception on the... See more

Company replied

Rated 2 out of 5 stars

Went to camber sands in March what a disaster caravan was dirty hairs in the shower, no mattress just a slab sponge uncovered and bedding too small wifi didn't work staff unhelpful security a joke... See more

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Rated 1 out of 5 stars

Have submitted a complaint. Had a holiday booked Monday to Friday, left early Weds as could not stand how dirty the caravan was anymore. Sofa was stained with black marks, blood and am su... See more

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1.4

Bad

TrustScore 1.5 out of 5

227 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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1.4

All reviews

(227)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Owned a caravan last year and lost…

Owned a caravan last year and lost thousands due to been sold a scrap caravan for £14k, got ripped of from the minute I was on the site, got charged for scrap steps which I paid £150, only worth few pound, site and parkdene are nothing but robbers who prey on the elderly for money. This company should be shut down immediately for the millions they are scammed people out of. DO NOT DEAL WITH PARKDENE IN ANY WAY

17 May 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT TOUCH

DO NOT TOUCH do not deliver on promises no maintenance or security yet charging for it. Sites not updated even though their fees are extortionate a company that should be exposed for what they are sharletions.

17 May 2020
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague!

Avoid like the plague!
Worst experience of my life is buying a caravan from this company, they treat owners like dirt and rip them off with extortionate bills, avoid at all costs

17 May 2020
Unprompted review
Rated 1 out of 5 stars

If only I can give them a minus star… Sharkdean

If only I can give them a minus star they have got to be the worse company I have ever been with , sharkdean they should be called give nothing back to the owners well they will suffer now as soon as this lockdown is over I will be selling up , I hope the fat cats are happy now !!!

17 May 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY YOUR HOLIDAY HOME FROM…

DO NOT BUY YOUR HOLIDAY HOME FROM PARKDEAN. Their after sales is terrible having to chase them around for repairs that should have been done before moved to an over priced waterlogged pitch, now due to covid-19, they refuse to refund or deduct 4 mths of the over priced pitch, which are no allowed to use taken my money for services which I cannot use They have literally ignored owners trying to make contact. 22,000 owners have been treated unfairly!!!

17 May 2020
Unprompted review
Rated 1 out of 5 stars

don't follow guideline over refunds …

don't follow guideline over refunds given out buy C.M.A. Avoid

17 May 2020
Unprompted review
parkdean-resorts.com logo

Reply from parkdean-resorts.com

Hi Lana,

Thank you for taking the time to share your review.

We're sorry that you feel let down with the time taken to process your refund, please be advised that this will take up to 45 days from your original holiday departure date.

You can view our refunds schedule via the following link, which will let you know when you can expect to receive your refund: https://www.parkdeanresorts.co.uk/faqs/coronavirus/refunds/. We thank you for your continued patience as we manage unprecedented customer volumes.

^EB

Rated 1 out of 5 stars

Do not buy a caravan from this mob

Do not buy a caravan from this mob, treating there owners like dirt, we are the bread and butter that makes and keeps parkdean afloat, and no refund on site fees each month they are closed, I will be selling up as soon as we can get back on park. If your looking to book a break away then book haven holidays. A lot of owners are planning on moving to there for next year.

17 May 2020
Unprompted review
Rated 1 out of 5 stars

Pardean Resorts are a DISGRACE

Bad from start
Parkdean are a very veru poor company with zero empathy for their paying caravan owner
Robin Hood tday wud av bon a hero
Dunt waste ya money folks
Beers expensive n same as snap is what yu would find on the bottom of ya shoe if yud fpllowed a dog
Wipe ya shoe not ya bottom !!

17 May 2020
Unprompted review
Rated 1 out of 5 stars

Horrible company!

16 May 2020
Unprompted review
parkdean-resorts.com logo

Reply from parkdean-resorts.com

Hi Karen,

We're really sorry that you feel this way and have sent a message to get in touch so that we can understand your concerns.

Once we have received this information, we can certainly look into your experience further.

^EB

Rated 1 out of 5 stars

Extremely disappointed with the…

Extremely disappointed with the management of ParkDean Resorts - what ever they tell you about how they look after their clients is a load of lies and they also advertise things which they will not keep too - i.e. they advertise refer a friend and get a £1000.00 - that is never forthcoming! so don't bother recommending anyone again. Charge very prices for a poor maintenance as the people they employ are not qualified to do the jobs they are sent out to do. Also no reduction offered in site fees this year due to COVID and they have the cheek to say it is because they are under no obligation to do so.!! DONT get involved with them.

16 May 2020
Unprompted review
Rated 1 out of 5 stars

One star just ain't good enough for…

One star just ain't good enough for Parkdean, they are the lowest of the low in providing any kind of service to anyone, you MUST Avoid.
Spent thousands with them over the past 3 years and now they don't want to know, they promise you the earth but give you NOTHING!!!

16 May 2020
Unprompted review
Rated 1 out of 5 stars

Would give 0 if possible...

Shark Dean made a new one of these to combat the poor reviews on the other? Sounds about right.
As stated on the other pages, Park Dean are interested in nothing but money.
You are promised the world when buying your caravan, however the second you get access to it, you are treat like dog muck, I'm still waiting for basic things I was promised before I got access to my caravan.
The treatment owners have got during the COVID-19 crisis has been disgusting, having to pay full site fees without access to the caravan, then others staying on site partying just because they are friends with the staff, disgusting.
Do not make the worst mistake of your life and buy a caravan from these sharks, you will regret it.

16 May 2020
Unprompted review
Rated 1 out of 5 stars

Park Dean are nothing but sharks !

Park Dean are nothing but sharks taking advantage of the current covid situation , they treat their owners unfairly and have gained money but refused to refund owners for lack of use unlike other large companies who have done . They have Owners offered a 30% discount on already over priced and poor quality food and drink. Holiday makers are also getting the short straw too so be warned ,Avoid booking a holiday or buying a holiday home from this company.

16 May 2020
Unprompted review

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