Parking.com - WALNUT Reviews 64

TrustScore 3 out of 5

2.8

1111 Walnut Street, 45202 Cincinnati, OH, US


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Rated 4 out of 5 stars

The app to pay for parking was easy to use and very convenient. The parking lot however was not very clean, garbage, feces (not sure if it was animal or human) and vomit. Regular cleaning would be n... See more

Rated 4 out of 5 stars

The QR code was not hard to use, but it IS a lot of information to put in. However, when I found out that I would need MORE time, there wasn't any way to add time except to pay the same amount all ov... See more

Company replied

Rated 3 out of 5 stars

Great website and payment method for my needs. Only criticism is that it shouldn’t be the price I paid for 4 hours to add a half hour. I thought I’d run a little late so I wanted to add a half hour. $... See more

Company replied

Rated 2 out of 5 stars

My invoice to turn in for work reimbursement are sporadic. I have parked 3 times and have only received on invoice and my email is in profile.


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1111 Walnut Street, 45202, Cincinnati, OH, United States

  • (513)345-4450

2.8

Average

TrustScore 3 out of 5

64 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Convenient Parking App

The app to pay for parking was easy to use and very convenient. The parking lot however was not very clean, garbage, feces (not sure if it was animal or human) and vomit. Regular cleaning would be nice.

9 June 2024
Rated 1 out of 5 stars

Park elsewhere

Park elsewhere. The company clearly did not read the email I sent nor look at the proof that parking was paid. Greed at it's finest.

9 June 2024
Rated 3 out of 5 stars

Great website

Great website and payment method for my needs. Only criticism is that it shouldn’t be the price I paid for 4 hours to add a half hour. I thought I’d run a little late so I wanted to add a half hour. $12 please. I refused. Luckily, I made it back to my car in time. Shouldn’t be that much to add a little extra time. Seems predatory.

6 June 2024
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Rolling the time over at 4:00am is…

Rolling the time over at 4:00am is unconscionable. If I have to leave it overnight, I can’t use your facility. I tried to park at 11:00pm to leave at 7:00 the next morning, but I had to make other arrangements because your robot would only authorize me until 4:00 am. Shame on you!

3 May 2024
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Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Worked

Worked, but was NOT fast

29 April 2024
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

The app doesn't work

The app doesn't work, at all.

26 April 2024
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

This works.

The QR code was not hard to use, but it IS a lot of information to put in. However, when I found out that I would need MORE time, there wasn't any way to add time except to pay the same amount all over again. Later, when I received a text that my FIRST amount was almost gone, I saw that I could add time then. I wish I had known that in the beginning.

26 April 2024
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Great spot.

Location, will park there again 🖤

28 March 2024
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I’d give zero

I’d give zero, but that isn’t an option. I was sent a “reminder” text at the same time stamp as the violation left on my car. I was walking to my car when I got it. I’ve disputed the $72 charge that was in addition to the $20 that I paid for “event” parking when the event was over. From what I’ve read, my dispute will be resolved only because they’ve sold the debt to a collection agency. Be careful because this is a scam.

28 March 2024
Rated 5 out of 5 stars

easy to access

16 February 2024
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

charged twice for one spot

charged me twice for one spot

21 December 2023
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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