Parking.com - WALNUT Reviews 64

TrustScore 3 out of 5

2.8

1111 Walnut Street, 45202 Cincinnati, OH, US


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Rated 4 out of 5 stars

The app to pay for parking was easy to use and very convenient. The parking lot however was not very clean, garbage, feces (not sure if it was animal or human) and vomit. Regular cleaning would be n... See more

Rated 4 out of 5 stars

The QR code was not hard to use, but it IS a lot of information to put in. However, when I found out that I would need MORE time, there wasn't any way to add time except to pay the same amount all ov... See more

Company replied

Rated 3 out of 5 stars

Great website and payment method for my needs. Only criticism is that it shouldn’t be the price I paid for 4 hours to add a half hour. I thought I’d run a little late so I wanted to add a half hour. $... See more

Company replied

Rated 2 out of 5 stars

My invoice to turn in for work reimbursement are sporadic. I have parked 3 times and have only received on invoice and my email is in profile.


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1111 Walnut Street, 45202, Cincinnati, OH, United States

  • (513)345-4450

2.8

Average

TrustScore 3 out of 5

64 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never using again.

I followed the prompts on the app exactly and I still got a $75 parking ticket.

4 December 2019
Unprompted review
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Sorry you had a negative experience. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

Furious!!

I used your app/site to purchase daily parking in a lot that I always park at but usually use the pay machine and use my credit card. I used your app, which there is an advertisement right next to the pay station indicating that the lot accepts mobile passes. I was successful in purchasing daily parking with your app and had a mobile pass; however, I received a parking violation ticket that day for $60. I am furious and do not understand why you would advertise at a lot and then require someone to print their pass (which it did not indicate I needed to do AT ALL and that the mobile pass would be valid and accepted for the lot) when the reason for using a mobile pass is so that you don't need to use the pay station or display a physical ticket. I would like a refund and for someone at your company to pay for my fine.

21 January 2019
Unprompted review
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Hi Stacey,

We're sorry to hear that there was a mixup at this location. We're going to send you an email shortly to get this issue resolved.

Thank you,

Parking.com

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