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Parkos.nl Reviews 

23,498
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Everything was very well organized and incredibly fast. In less than 10 minutes, my car was parked and I was on my way to the airport. The service was excellent from start to finish. They even calle... See more

Rated 5 out of 5 stars

Via Parkos: Valet Parking van Jet-Lux te Dusseldorf gevonden. Goede instructies, de auto werd met paar minuten opgehaald. Bij terugkomst was de auto er ook weer binnen enkele minuten op de afgesproken... See more

Rated 1 out of 5 stars

Terrible experience. When we reached out to Parkos for help, their customer service completely brushed us off, washed their hands of the issue, and blamed us for a minor time shift—refusing to refund... See more

Company replied

Rated 4 out of 5 stars

I am satisfied with the service, the prompt shuttle transfer, and the communication. My original reservation at the FastPark location was changed at the last minute to ParkPremier, and I was informe... See more

Company replied

Company details

  1. Price comparison site
  2. Airport shuttle service
  3. Parking Garage
  4. Car park
  5. Valet parking service

Written by the company

Parkos helpt reizigers om eenvoudig en zorgeloos een parkeerplek bij de luchthaven te vinden en te boeken. We vergelijken zorgvuldig geselecteerde parkeeraanbieders en helpen je, op basis van jouw parkeerwensen en duizenden ervaringen van andere reizigers, de juiste keuze te maken. Parkos verzorgt de boeking; de parkeerservice zelf wordt uitgevoerd door onze partners. Zo weet je vooraf waar je aan toe bent en ga je met een gerust gevoel op reis.


Contact info

  • Boumaboulevard 77, 9723 ZS, Groningen, Netherlands

  • parkos.nl

Hulp nodig? Neem contact met ons op

Bekijk voor openingstijden van onze klantenservice onze contactpagina.

4.1

Great

TrustScore 4 out of 5

23k reviews

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4.1

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(23,498)

7,560 reviews in the last 12 months

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Rated 4 out of 5 stars

Would recommend!

Pick-up was a little chaotic but went fine. Our car was waiting for us when we returned after our flight 10 days later so we had zero waiting time. Great! There was a lot of bird-crap on the car though..

4 May 2026
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Reply from Parkos.nl

Hi Bart,

Thank you for sharing your experience with Park4Holiday Düsseldorf. We're glad to hear that your car was ready for pick-up without any waiting time after your flight.

However, we’re sorry to hear about the bird droppings on your car. While outdoor parking areas can sometimes be prone to this due to nature, we understand it’s not the most pleasant surprise after a trip. We will share this feedback with the parking provider to see if there are ways they can address this in the future. Also feel free to check out our indoor parking options for your next booking!

Wishing you a nice day!

Team Parkos

Rated 1 out of 5 stars

Fraudulent Valet Service by DS parking…

Fraudulent Valet Service by DS parking Charleroi airport -

​DS Parking Charleroi does not provide the service they advertise on Parkos. They use a 'convoy' system where you drive your own car, yet they still managed to damage my vehicle while it was in their custody.
​Multiple scuffs on the passenger side. Management is aggressive and uncooperative.

If you value your car and your sanity, book elsewhere. Parkos has been notified of their breach of contract and the damage claim.

30 April 2026
Unprompted review
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Reply from Parkos.nl

Hi Saurabh, 

Thank you for sharing your experience, and we apologize that it did not meet your expectations.

As you may know, Parkos is a comparison website for comparing and booking various parking spaces around airports. On our website, prior to booking, it is stated under Dsparking that you indeed need to drive to the parking and will then be transported to the airport in your own vehicle. We also sent this to you in the confirmation email. We understand that it is disappointing if you had different expectations.

Furthermore, it is extremely unfortunate that your vehicle was damaged and that the staff on site did not assist you properly; naturally, that is not what we wish for our customers.

We understand that you have since contacted the parking regarding this. We therefore hope that the matter will be handled properly.

Please feel free to let us know if there is anything else we can do for you; our customer service is available 7 days a week.

Team Parkos

Rated 1 out of 5 stars

Bad experience

Was für ein unglaublich schlechter Service. Wir mussten ganze 1,5 Stunden am Flughafen auf den Shuttle warten. In dieser Zeit haben wir das Unternehmen bestimmt 10 Mal versucht zu erreichen. Entweder hatten wir einen verärgerten Mann am Telefon, der kaum verständlich war, oder uns wurde jedes Mal gesagt, dass der Bus „gleich kommt“ – was absolut nicht stimmte.

Das Ganze wurde zudem über Voyage Parking organisiert, was es umso enttäuschender macht, dass alles so schlecht geregelt war. Als ob das nicht schon frustrierend genug wäre, stellte sich am Ende heraus, dass der Shuttlebus auch noch von einem anderen Unternehmen war. Nach dieser langen Wartezeit wurden wir schließlich abgeholt, aber selbst dann war immer noch völlig unklar, ob wir überhaupt im richtigen Bus saßen.

Als wir schließlich am Parkplatz ankamen, öffnete sich die Garage nicht. Auch hierzu gab es keinerlei Kommunikation, was die Frustration nur noch weiter verstärkte.

Das ist wirklich inakzeptabel. Schlechte Kommunikation, schlechte Organisation und keinerlei Kundenfreundlichkeit. Absolut nicht zu empfehlen.

What an incredibly poor service. We had to wait no less than 1.5 hours for the shuttle at the airport. During that time, we tried calling the company at least 10 times. Either we got an angry man on the phone who was hardly understandable, or we were repeatedly told that the bus was “just about to arrive” — which was clearly not true.

This was all arranged via Voyage Parking, which makes it even more disappointing that the organization was so poor. As if that wasn’t frustrating enough, it turned out the shuttle bus was actually from a different company. After that long wait, we were finally picked up, but even then it was still completely unclear whether we were even in the right bus.

Once we finally arrived at the parking location, the garage would not open. There was no communication about this either, which only added to the frustration.

This is truly unacceptable. Poor communication, poor organization, and absolutely no sense of customer service. Definitely not recommended

2 May 2026
Unprompted review
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Reply from Parkos.nl

Guten Tag Gwenny Sleijpen,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.

Unser Ziel ist es, dass jeder Kunde den Service erhält, den er bei uns bucht und erwartet. Es tut uns leid zu hören, dass dies bei Ihnen nicht der Fall war. Das entspricht weder unserem Anspruch noch dem unserer Partner.

Wie Sie bereits vielleicht wissen, ist Parkos ein Vergleichs- und Buchungsportal, während der Service vor Ort eigenständig von unseren Partnern durchgeführt wird. Dennoch nehmen wir Ihre Beschwerde ernst, da wir verlässliche Partner erwarten.

Wir haben versucht, Ihre Reservierung in unserem System zu finden, konnten diese jedoch leider nicht zuordnen. Falls Sie weiterhin Unterstützung benötigen, wenden Sie sich bitte direkt an unseren Kundenservice, damit wir Ihnen bei der Lösung des Problems behilflich sein können. Unser Team ist an sieben Tagen in der Woche für Sie erreichbar.

Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und hoffen, dass wir Ihnen weiterhelfen können.

Mit freundlichen Grüßen,
Team Parkos

Rated 3 out of 5 stars

Parkos en website is working fine.

Parkos en website is working fine.

But the parking service was not the best. First thing is they don’t understand english. I have sand them an email that i was flying earlier and they didn’t read the email and were angry that I didn’t communicate.

1 May 2026
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Reply from Parkos.nl

Hi Steven,


Thank you for your review. We are sorry to hear that the service of Perfect Park did not meet your expectations. It is, of course, difficult when there is a language barrier and you have already provided important information about a changed flight in advance.

Although we at Parkos facilitate the reservation, the parking provider itself is responsible for the execution of the service and their own communication. We recommend that you contact the parking lot directly to discuss this, as they are the ones who received your email and carry out the transfer.

We have noted your feedback regarding language proficiency and communication internally. This helps us to closely monitor the quality of our partners.
We hope the rest of your booking went well.

Team Parkos

Rated 5 out of 5 stars

Reliable and Seamless Airport Parking

I’ve used Parkos for my last three trips abroad and have been consistently impressed.
The team always greets us warmly, and I feel confident leaving my vehicle in their care. The pick-up process is incredibly efficient; as soon as my family and I are ready to head home, the car is delivered right to the airport. Simple, friendly, and great value for money.
I will definitely continue to use them in the future.

Well done to the Parkos.nl team!

16 April 2026
Unprompted review
Rated 4 out of 5 stars

15 min walk

15 min walk, affordable parking, friendly, organised, down to earth.

27 April 2026
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Reply from Parkos.nl

Dear customer

Thank you for your review and sharing your experience with our partner Airport Parkservice! It's great to hear that you found the 15-minute walk manageable and the parking affordable. We're glad you enjoyed the friendly and organized service. Your feedback means a lot to us!

Have a nice day!

Team Parkos

Rated 1 out of 5 stars

I am very dissatisfied with the service…

I am very dissatisfied with the service and the standards of Parkos.

When leaving my car, the process requires handing the vehicle over to a driver who is supposed to pick it up at Amsterdam Schiphol Airport and transport it to the parking facility. Unfortunately, the driver who arrived was unable to communicate in English at all.

Schiphol is one of the largest and most international airports in Europe, so the inability of staff to speak basic English is unacceptable. This caused unnecessary stress, confusion, and made the whole handover process uncomfortable and unprofessional.

When you entrust your car to someone, clear communication is essential. In my case, this basic requirement was not met. I expected a much higher level of service and professionalism.

Because of this experience, I cannot recommend Parkos and I will think twice before using this service again.

5 January 2026
Unprompted review
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Reply from Parkos.nl

Dear customer,

Thank you for taking the time to share your feedback.

We want every customer to receive the level of service they expect from us, we’re sorry to hear this wasn’t the case for you. That’s not the experience our partners or we aim to deliver. Please mind that when you book a parking space in a place where English is not the first language, it is possible that they don't speak English. What you can do is look up a few standard questions in advance in the language of the country you are visiting or use a translator, such as Google Translate.

We tried locating your reservation in our system, but unfortunately, we weren’t able to find it. If you still need assistance, please reach out to our customer service team so we can help you resolve the issue. Our team is available seven days a week.

We look forward to welcoming you again and provide a better experience!

Team Parkos

Rated 5 out of 5 stars

Easy and effective


Easy and effective

29 March 2026
Unprompted review
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Reply from Parkos.nl

Hi M Halsema,

Thank you for your review. We are happy to hear your reservation went well, and it was easy and effective for you.

We hope to offer you the same easy experience in the future and to see you back with Parkos. Have a lovely day!

Team Parkos

Rated 1 out of 5 stars

Very poor customer service on 22 March…

Very poor customer service on 22 March 2026 around 14:30-15.00

From the very beginning, the receptionist was unfriendly, unprofessional, and showed no interest in helping. There was no proper greeting or clear communication. I was told to wait while my car was being handled, but no one informed me when it was ready.

After waiting unnecessarily, I had to ask myself, only to be told—without eye contact and while the employee was using his phone—that my car was already outside.

This lack of communication caused me to be late. When I raised the issue, the employee didn’t even look at me, completely ignored my complaint, and continued playing on his phone.

This behavior is unacceptable in any customer-facing role and reflects very poorly on the business.

22 March 2026
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Reply from Parkos.nl

Dear Abdel,

Thank you for sharing your experience with us. We’re sorry to hear about the disappointing service you received on March 22, 2026. We understand that kind customer care is very important.

Your reservation was made at one of our parking partners through Parkos. While we are a platform that helps compare and book parking services, we do not directly manage the parking facilities. However, we take such feedback seriously and will ensure that your complaint is addressed. We will share your feedback with the parking provider so they can work on being more friendly to customers. 

We sincerely apologize for the inconvenience caused and we hope that we can offer you a better parking experience in the future.

Team Parkos

Rated 4 out of 5 stars

Reliable

Customer service is responsive, do check reviews of the parking before reserving

17 February 2026
Unprompted review
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Reply from Parkos.nl

Hi Daandeappel,

Thank you for sharing your feedback about Parkos! We are glad to hear that you find our service reliable. Checking reviews before reserving a parking spot is indeed a great way to ensure you have a pleasant experience. 

Have a nice day!

Team Parkos

Rated 5 out of 5 stars

Everything was as described in the…

Everything was as described in the offer. The day before the reservation, the parking location changed, but it was only about 100 meters away, so it wasn't a problem. Communication was good.
Unattended parking. Some time later, someone called me to ask if everything was okay. So that was very nice. Quick and efficient. A 4-minute walk to the bus stop.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I waited for the driver for over one…

I waited for the driver for over one hour.
The driver answered the phone but did not say anything – there was complete silence.
Before that, he spoke English normally, and then suddenly stopped responding.

I received no information about when the shuttle bus would arrive.
In the end, I had to take a taxi at my own expense to avoid missing my flight.

Very poor communication and no real support. I do not recommend.

24 February 2026
Unprompted review
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Reply from Parkos.nl

Dear Konrad,

Thank you for sharing your experience with us. We are truly sorry to hear about the inconvenience you faced with the shuttle service. It's disappointing when communication issues arise, especially when you have a flight to catch. Please be assured that we will review this situation with our parking partner to ensure they deliver the expected service. We appreciate your feedback.

If you have any further questions or want help with anything, please don't hesitate to contact our customer service. We are here to help. 

We hope that your next parking experience will be better.

Team Parkos

Rated 5 out of 5 stars

It was a great experience

It was a great experience! Will come back again!

Everything was smooth from the begining to the end, our car was parked safely indoor, we kept our keys, we were transferred to and back from the airport very quickly and safely, Reda was so reactive and helpful and we will use their services more often.

5 February 2026
Unprompted review

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