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Parkos.nl Reviews 

23,498
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Everything was very well organized and incredibly fast. In less than 10 minutes, my car was parked and I was on my way to the airport. The service was excellent from start to finish. They even calle... See more

Rated 5 out of 5 stars

Via Parkos: Valet Parking van Jet-Lux te Dusseldorf gevonden. Goede instructies, de auto werd met paar minuten opgehaald. Bij terugkomst was de auto er ook weer binnen enkele minuten op de afgesproken... See more

Rated 1 out of 5 stars

Terrible experience. When we reached out to Parkos for help, their customer service completely brushed us off, washed their hands of the issue, and blamed us for a minor time shift—refusing to refund... See more

Company replied

Rated 4 out of 5 stars

I am satisfied with the service, the prompt shuttle transfer, and the communication. My original reservation at the FastPark location was changed at the last minute to ParkPremier, and I was informe... See more

Company replied

Company details

  1. Price comparison site
  2. Airport shuttle service
  3. Parking Garage
  4. Car park
  5. Valet parking service

Written by the company

Parkos helpt reizigers om eenvoudig en zorgeloos een parkeerplek bij de luchthaven te vinden en te boeken. We vergelijken zorgvuldig geselecteerde parkeeraanbieders en helpen je, op basis van jouw parkeerwensen en duizenden ervaringen van andere reizigers, de juiste keuze te maken. Parkos verzorgt de boeking; de parkeerservice zelf wordt uitgevoerd door onze partners. Zo weet je vooraf waar je aan toe bent en ga je met een gerust gevoel op reis.


Contact info

  • Boumaboulevard 77, 9723 ZS, Groningen, Netherlands

  • parkos.nl

Hulp nodig? Neem contact met ons op

Bekijk voor openingstijden van onze klantenservice onze contactpagina.

4.1

Great

TrustScore 4 out of 5

23k reviews

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4.1

All reviews

(23,498)

7,560 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible.

Terrible.
Driver did not show up, did not answer phone or messages.
I had to park by myself and nearly missed my flight.

9 February 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Hi Jarno-Petteri,

Thank you for sharing your experience. We are very sorry to hear about your disappointing experience with our parking partner. The experience of our customers is of utmost importance to us.

We have received your request, and our customer service team is working to address it as quickly as possible. We hope to resolve this to your satisfaction. All further updates and communication will take place directly through our platform.

Thank you in advance for your patience.

Team Parkos

Rated 5 out of 5 stars

We had accidentally made wrong booking…

We had accidentally made wrong booking with two cars.
The parking provider had no problem with this and resolved everything neatly and professionally.

Thank you again for the excellent service — you are great!

21 January 2026
Unprompted review
Rated 1 out of 5 stars

When things go wrong there is no contact

When things go wrong, there is no contact. When we don't show up, there is a fee that we will pay, but when parking company does not show up FOR 1 HOUR, nothing happens. What if shuttle does not show up for 1 hour? For 2 hours? For 3 hours? You cannot reach anyone from Parkos. You have no right. Cheap service!

2 February 2026
Unprompted review
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Reply from Parkos.nl

Hi Yagiz,

Thank you for sharing your review with us. We're sorry that you had to wait for the shuttle service. We understand that longer waiting times may be disappointing, and we apologize for the inconvenience this caused. Even thought Parkos is an online comparison platform and does not provide the service, we want our partners to provide the best service to our customers. We will review this with our parking partner to make sure they deliver the service as expected. 

We tried locating your reservation in our system, but unfortunately, we weren’t able to find it. If you still need assistance, please reach out to our customer service team so we can help you resolve the issue. Our team is available seven days a week.

We look forward to welcoming you again and provide a better experience!

Team Parkos

Rated 4 out of 5 stars

All went fairway smooth, i will use this facility again

All went very smooth except when we came back and was raining had to wait 10 min, phoned.., and the car came. I will use this facility again

27 January 2026
Unprompted review
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Reply from Parkos.nl

Hi Begoña Marimon,

Thank you for leaving your review. We are glad to read that your experience at our parking parking partner

Rated 3 out of 5 stars

Probably my mistake but you tend to…

Probably my mistake but you tend to drive to p2 airport when booking sunpark p2, somewhat more clear instructions would be nice

23 January 2026
Unprompted review
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Reply from Parkos.nl

Hi Paul Versteegen,

We value our customers' opinions very highly, so thank you for sharing your experience with parking space Sun Park Airport Parking P2.

We are sorry to hear that your parking experience booked through our website was not satisfactory. Parkos allows you to compare and reserve parking spaces around airports, but we do not provide the parking service ourselves. This is done by the parking partners we work with. We try to provide all the information about the parkings as clearly as possible and we are sorry to hear that you confused Sun Park Airport Parking P2 with the P2 official airport parking. To avoid this in the future, we recommend reading the information stated about the parking on our website under 'more information' here you can read exactly how the parking works, see pictures and read reviews of other customers. When you make the booking, you get the booking confirmation, here you can find the information about the parking the arrival instructions and the return instructions and the contact info of the parking as well. 

We hope your next booking goes smoothly and we hope to see you back with us.

Team Parkos

Rated 4 out of 5 stars

I booked Aalsmeer parking

I booked Aalsmeer parking. Upon arrival when i called the system answered my reservation is not found. I called the support and they responded very quickly asking me to drive to another location. He told me the address verbally which i did t find. So i went to where i booked. Anyhow the driver visited aalsmeer quickly amd picke me in a short time. On return the same problem no reservation was found but the driver was really nice and helpful. Guided me well and made sure I exit safely. It was my 2nd time, based on my experience i booked again at Aalmeer.

15 January 2026
Unprompted review
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Reply from Parkos.nl

Hi Muhammad Waqas,

We value our customers' opinions very highly, so thank you for sharing your experiences with parking space Vakantie Parking. 

We are sorry to hear that your parking experience booked through our website was not completely satisfactory, and there were problems with your reservation. We are happy that the driver assisted you quickly and guided you and made sure you were safe. We will contact the parking, to find out what happend with the registration of the booking, to make sure this does not happen again in the future. 

We hope to see you back with us in the future! 

Team Parkos

Rated 1 out of 5 stars

Extra cost

Thanparkos itself was good
But, about the parking:
Extra cost: ~ 30% extra for airpot tax! The pick ups were not on time and we had to wait!
The extra cist management or clarity is Parkos responsibility

10 January 2026
Unprompted review
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Reply from Parkos.nl

Hi Farbod,

Thank you for your review. We are very sorry to hear that you are unsatisfied about the shuttle service and that the extra charge for the airport tax was an unexpected cost. We understand this is disappointing.

We want to confirm that this additional charge, which is collected by the parking provider for airport tax at Fast Park Charleroi, is mentioned on our website.

This fee is specifically listed on the parking page in the 'more information' section to ensure transparency: https://parkos.nl/parkeren-brussel-charleroi/fast-park-charleroi.html.

Because this charge was disclosed at the time of making your reservation and also indicated in the booking confirmation you received, we are unfortunately unable to issue a refund for this specific cost.

We apologize for any confusion and appreciate your understanding of how this fee is applied by our partner.

Team Parkos

Rated 2 out of 5 stars

Not the well- known vallet service expected

Communication ok when needed to extended, albeit at another charge or course. Note this is not a vallet service as known in other countries, they dont't clean your car or do anything other than move it from
site to site. Walk too far from airport. No collection or drop off from departures/arrivals. Staff friendly and spoke good Enish which I'm gratful for. Wouldn't recommend.

18 September 2025
Unprompted review
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Reply from Parkos.nl

Dear Alice,

Thank you for sharing your feedback with us. We are sorry to hear that the valet service did not meet your expectations. It's important to note that valet services can vary by country and provider. Typically, valet services involve moving your car to a secure location, but they may not include car cleaning or direct collection/drop-off at the terminal.

We appreciate your comments regarding the staff's friendliness and communication skills. We will ensure your feedback is passed on to the parking provider for further consideration.

Thank you for bringing this to our attention, and we hope you have a pleasant day.

Team Parkos

Rated 2 out of 5 stars

Late delivery and high speed

I have used the vale parking for Dusseldorf Airport. Everything was ok while leaving the car during arrival. But when we landed back, firstly it took 1hr for them to bring the car. Also since they were late, I have seen that they have speeded to 140km/h while driving to the airport (from the car app.) on a snowy day at -3 degrees..

5 January 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Dear Begum,

Thank you for sharing your experience with us. We are sorry to hear about the long waiting time for your car upon return and the concerning driving behavior of the driver. We sincerely apologize for the inconvenience this has caused you.

Parkos is a comparison and booking platform, and we work with various parking providers to offer services. We will report your feedback to ensure improvements are made. 

For follow-up, please contact the parking provider directly using the contact details provided in your confirmation email.

We appreciate your feedback and hope your future travels are more pleasant.

Team Parkos

Rated 4 out of 5 stars

Service is prima parking at arrival en…

Service is prima parking at arrival en departure is in Brussel is iets minder maar daar kunnen jullie niets aan doen verder blijven wij zeker gebruik maken van jullie service Dankjewel

29 December 2025
Unprompted review
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Reply from Parkos.nl

Hallo Ron,

Bedankt voor je positieve feedback! We zijn blij te horen dat je tevreden bent met onze service. Echter vinden wij het vervelend dat de aankomst en vertrek bij Brussel niet helemaal goed zijn verlopen. We begrijpen dat er soms dingen kunnen zijn die buiten onze controle vallen, zoals de situatie in Brussel, maar we waarderen je begrip hierin. We kijken ernaar uit om je in de toekomst weer van dienst te zijn.

Fijne dag verder!

Team Parkos

Rated 5 out of 5 stars

Excellent Parking

Indoor Parking multistorey. The shuttle to airport was prompt , on time. It was easy to get in touch with shuttle service during car drop off and airport pickup . Overall I had a very good experience with the parking service.

20 December 2025
Unprompted review
Rated 3 out of 5 stars

Q-Park Park+Fly Amstelveen (No…

Q-Park Park+Fly Amstelveen (No Shuttle…. I do not recommend it.
Q-Park Park+Fly Amstelveen (No Shuttle - Free Bus Connection). The parking is good, but taking the bus was a bad experience! We had to walk a long way in the rain with all our luggage to get to the bus, and it wasn't easy getting to the airport, where we had to walk another 10-15 minutes. The return trip was even worse, as we arrived very tired, late at night, the bus stop wasn't well signposted in the email and was also far away. Furthermore, the QR code didn't work on the bus. Luckily, the driver was friendly and allowed us to board.

2 January 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Dear Anabela,

Thank you for sharing your feedback about the Q-Park Park+Fly Amstelveen (No Shuttle - Free Bus Connection). We are sorry to hear that your bus experience was disappointing. Not having clear signage and a working QR code can certainly make things more challenging.

While we strive to provide accurate information in our confirmation emails, it's frustrating when things don't go as planned. It's good to hear that the driver was accommodating, but we understand the inconvenience you faced.

We appreciate you bringing this to our attention, and we hope we can resolve these issues for future cases. 

Team Parkos

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

ANSWER BELOW IS A LIE: THERE ARE NO CONTACTS - THEY DO NOT KNOW WHO WORK FOR THEM - TERRIBLE EXPERIENCE - BASICALLY A SCAM
My wife booked a covered parking space at Rome Fiumicino Airport. When we picked up the car, there was a large dent along the side.

Parkos claims they are not responsible for damages caused by their partner companies — and I could even accept that — but they refused to give me the legal name of the company that actually handled my vehicle.
Customer Service even said they don’t know the details of the company they work with. They rely on local operators without any real vetting or transparency.

On top of that, Parkos has no offices in the countries where it operates; it is based only in the Netherlands, which means that for any dispute you would have to sue them abroad. In practice, you’re left to chance and must simply hope nothing goes wrong.

When something does go wrong — as in my case — despite numerous calls and messages to Customer Service, you are left entirely on your own, while Parkos protects local operators to the edge of what feels like a scam.

Bottom line: if you care about your car, look elsewhere or use a different comparison platform.
Never again. Moral of the story: I can’t claim damages from anyone, and I’ll have to pay for everything myself.

**********

Mia moglie aveva prenotato un parcheggio coperto all’aeroporto di Fiumicino, a Roma. Al momento del ritiro dell’auto abbiamo trovato un danno consistente sulla fiancata.

Parkos dichiara di non rispondere dei danni causati dalle aziende partner — e questo potrei anche accettarlo — ma si sono rifiutati di fornirmi la ragione sociale di chi ha materialmente gestito la mia vettura.
Il Servizio Clienti sostiene addirittura di non conoscere i dati dell’azienda con cui collabora. Si affida a realtà locali senza alcun controllo e senza garantire trasparenza.

Inoltre Parkos non ha sede nei Paesi in cui opera, ma solo nei Paesi Bassi, quindi per qualsiasi controversia bisognerebbe avviare una causa all’estero. In pratica si è abbandonati al caso, sperando che tutto vada bene.

Quando invece qualcosa va male — come nel mio caso — nonostante numerose chiamate e comunicazioni al servizio clienti si resta completamente soli, mentre Parkos tutela le aziende partner fino al limite dell’inganno.

Conclusione: se tenete alla vostra auto, rivolgetevi altrove o scegliete portali di comparazione diversi.
Mai più. Morale della storia: io non posso chiedere i danni a nessuno e dovrò pagarli di tasca mia.

3 January 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Dear Stefano,

Thank you for sharing your experience. We understand your concerns and are sorry to hear about the damage to your vehicle. While Parkos is a platform to compare and book parking services, the responsibility for the vehicle and service operation lies directly with the parking provider. We apologize for any inconvenience this situation has caused you.

Please contact the parking provider directly to initiate an investigation and file a claim for the damage. All necessary contact information is available in your booking confirmation email. 

We understand this has been a disappointing experience, and we genuinely sympathize with your situation.

Team Parkos

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