Park Plus Airport Parking Reviews 

2,498
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

No a good experience, they siphoned off my money for a challan which was already paid, Incident Paid challan to Cars24: they paid the amount to RJ RTO On Aug 2 it was confirmed but du... See more

Rated 1 out of 5 stars

One star is too much , this service is horrific , we called half an hour before arriving at airport and waited another 45 mins after we arrived at the car park , on returning after a 11 hour flight w... See more

Rated 1 out of 5 stars

Do not recommend it at all. The system always breaks down and no one to repair it for hours. Horrible customer service. I wish I could give it zero stars. It’s down for many hours at least once a mont... See more

Rated 1 out of 5 stars

I went to pick my car up and saw that there had been an obvious collision to the front of the vehicle, even crumpling the hood. The Park Plus staff responded with surprise -- "you mean it wasn't li... See more

1.0

Bad

TrustScore 1 out of 5

2k reviews

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1.0

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(2,498)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Newark airport, park plus- park and ride

My daughter recommend park plus, there was no waiting when I arrive to park. Parking attendant took my reservation # and I took my carry on luggage. It was as easy as 123. Shuttle to airport 4mins. Upon my return shuttle was there a pkup. After being pkup My car was waiting in front. I recommend park plus to anyone.

12 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Have used this company a few times within the last year and had no issues. Rates are reasonable especially if you provide your email you get specials. Drivers are courteous.

12 June 2016
Unprompted review
Rated 3 out of 5 stars

Cheaeast I could find but unimpressed

This I was the cheapest I could find to fly out of JFK and I liked that their was a car wash opportunity. However when I received my car I felt the car wash was poor for the price of $25. In addition, when I got in my car I had to put in radio security code which is an indication my battery was disconnected or it died. Normally that wouldn't be a big deal but if I leave my car in someone else possession and leave it running when I headed to the airport that means this had to be caused by something on the lot. When I asked queston Noone knew what happened but admitted if it had to be jumped documents would have been left in my car. There was no documents. On the positive side everyone seemed concerned and apologized even when I called in the next day, the gentleman reviewed video and confimed my car was jumped. I use these types of places often when I fly out and this was the first time this happend and first time with this company.

12 June 2016
Unprompted review
Rated 5 out of 5 stars

Good Service

Second time using Park Plus and would recommend them. Easy to book online and when we needed to make a change, we gave them a call and had a quick (and polite) response followed up by confirmation email. This time, when the car was dropped off, a representative took photos of the vehicle - good move, saves dispute regarding damage. The shuttle drivers were helpful and courteous.

11 June 2016
Unprompted review
Rated 5 out of 5 stars

Trustworthy and committed to customer satisfaction

Parking here is convenient and easy. The location at Newark combined with fair pricing and speedy valet parking make this a good value for money experience. The shuttle service is fast and reliable, the attendants and ownership are truly focused on customer satisfaction and service. The owner himself reached out to me and fully rectified a small accident that had occurred with a caring and concern that was truly appreciated. Thank you for your prompt and caring service and returning my vehicle to me in better than new condition. I truly recommend Park Plus to any person wanting to use valet parking services at Newark Airport!,

11 June 2016
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I parked at park plus every week until it started taking 15 and 20 minutes for the shuttle to pick up. My last experience, it took multiple phone calls where I was told I was not at the pick up location so he driver left. It was a comete lie! Apparently, their driver is always right, not the customer. Moving to the parking spot for my weekly parking.

11 June 2016
Unprompted review
Rated 5 out of 5 stars

Good Experience

Park plus is easy to locate off the belt parkway. They were friendly, helpful and we did not have to wait long for the shuttle upon leaving and arriving home.

11 June 2016
Unprompted review
Rated 4 out of 5 stars

Very Good Service

Went on a Five day trip. I came back the shuttle was already making rounds at the airport. I did not have to wait more than 5 mins to be picked up. Good service. I would recommend to anyone.

10 June 2016
Unprompted review
Rated 4 out of 5 stars

Great Service

Always hospitable and prompt: no worry about making flights or delays in pick-up. Getting to the lot is a little hairy but it is safe for you and vehicle. Did an outstanding job of washing our car during our stay.

10 June 2016
Unprompted review
Rated 5 out of 5 stars

Consistently great service

I have been using Park Plus for several years now. They are very responsive, courteous, and professional. At car drop off, I am always heading to the terminal in 2-3 minutes. When I return, pickup at the terminal is usually 7-10 minutes, regardless of the time of day.

10 June 2016
Unprompted review
Rated 4 out of 5 stars

Memorial Day Weekend

I parked at Park Plus for the Memorial Day weekend. I have used them several times previously and found them to be efficient and friendly. The trips to and from the airport and quick with very little waiting time. The only issue I had was that the person who checked me in put the wrong ticket with my keys. It was off by 1 so the wrong car was brought out for me and I was given someone else's keys as a result.

9 June 2016
Unprompted review
Rated 5 out of 5 stars

Great park

Super easy to park there. Staff always very nice and efficient never have to wait!! They're awesome love parking there!!

9 June 2016
Unprompted review

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