Park Plus Airport Parking Reviews 

Waited 30+ miniutes to get picked up from terminal

Great option. Shuttle came quickly to pick us up. No need to call. Not far from airport and SO WORTH the money! Nice buses and nice driver. A little hard to find.

From reservation to return this was an excellent service. We were expected and whisked off to our departure airline quickly. When we called upon return, the shuttle arrived quickly and our car was ready and waiting for us to jump in and drive away (after paying, of course). J

As always, park plus has exceeded our expectations! Best pricing and reliability at JFK. I couldn't find my way with my mobile apps (used Waze and Google maps) and Kim was awesome and helpful all 3 times I called trying to figure out where I was going wrong :)

Excellent... they took care of every detail with a warm hearted smile!

I used a groupon and paid extra for the valet, worth every penny. Nice guys, they work hard. I am using again next week

Perfect parking experience!

The drop off@ Newark as well as the pick up after our arrival was quick and without any problems.
When I arrived @ the office to pay, I realized I had lost my Group-on. I was expecting some sort of hassle but the folks said they could look it up. They did so quickly and off we went.

Great job!

It was a Good Service

We will not use Park Plus again. There has to be better options. We were returning to Newark airport at 11pm, but our flight was delayed so we arrived at 1am instead. I called the parking place before our flight departed to let them know we were delayed (we had two cars at Park Plus). They said it wasn't a problem just call when we land, which I did. There were 7 of us waiting for the Park Place shuttle to get our car at 1:15am. The shuttle didn't come, we waited for 20 minutes, I called again and they said the driver had already come and left because we weren't there. Then when the driver finally arrived, he complained because there were 7 of us with 7 pieces of luggage. Then when we finally got to our car, the ticket they gave us to exit the lot wouldn't open the gate. No one seemed remotely interested in helping us. It was way too much aggravation; their customer service is quite poor at 1-2am.

Had difficulties during pick up. They did not come to the pick up area they specified for us to stand at. They drove by twice at a different area, barely stopping, too far away to hear our shouts, too quick to have enough time for us to cross over to the other area to let them know where we were. We had to wait another 15 minutes for another van to come for us, who then again, still pulled up at the wrong area. We barely made it across the island in time to let him know where we were. He said,' oh sometimes we pull up here too'. Well when you have children and 4 bags of luggage you can't just run across to a different area very quickly. We finally got back to the parking lot to get the car. There were definitely a few new scratches on my car that I had never seen before, and the car wash we paid for was just ok, lot's of dirty spots and neglected areas inside of the car. Disappointing and frustrating service.

Extremely prompt in service to terminal and pick-up. Wait was les than 5 min. in both directions.
- Checking in/out is efficient
- Drivers and Front Desk personnel are personable and efficient
- Safe property to leave vehicle

The service provided was just what we needed. My sister and I were traveling with one baby each and needed to be dropped off and picked up in our cars. This enabled our babies to still be in their car seats and we avoided the hassle of shuttles with babies and luggage. Will definitely use it again! Thank you!!!

I thought the service was fast and I would consider using this company again in the future. I would give it 5 stars but I had new scratches along the driver side of my car and a dent on the door of the passenger side. I guess at the end of the day parking cost me a couple of thousand dollars.

Driving test quick and efficient. I paid the extra money for the valet service because I have a baby and it was perfect.

Excellent service, would recommend this to my friends!I

Thumps up!
Nice job easy to deal with

I have used Park Plus many times over the last few years and they have always been reliable and pick up and drop off is done in a timely manner. The rates are very reasonable A great experience every time!!

Electing park plus as the place to secure my vehicle during my travels was and has been an ongoing pleasant experience. The service and security they provide continues to be exceptional and reliable. They will continue to have business from this loyal customer.

HELPFUL, GOOD SERVICE, HARD TO FIND LOCATION, TOOK GOOD CAR OF THE CAR.