The Parthenon Company Reviews 2,122

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their effectiveness and wide selection. Many people appreciate the competitive pricing and the overall positive service experience, noting the helpfulness and knowledge of the staff. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and efficiency. However, some customers also mentioned issues with incorrect or missing items in their orders. A few reviewers expressed dissatisfaction with the shipping costs and occasional delays in delivery, even when expedited shipping was paid for. There were also isolated comments about unhelpful phone service and products that did not meet expectations or were perceived as overpriced.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are satisfied with the quality and... See more

Order

Clients share positive opinions on order. Many customers praise the ease of online ordering, prompt delivery,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the great and affordable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery. Will most likely couple next order with other ostomy supplies.Will have to speak with a rep to see about coordinating my health insurance.

Rated 5 out of 5 stars

Your website was easy to use. The products were described completely. Your company had EXACTLY the tool I needed (I learned about it & your company in a bladder-cancer-support group). You emailed me w... See more

Rated 5 out of 5 stars

When I received the items I ordered today, two boxes of one item was missing. I called the company and had a human answer immediately. She checked the invoice and said that she would contact someone t... See more

Rated 5 out of 5 stars

Parthenon is such a wonderful, friendly and knowledgeable company to order your medical supplies from. They are so knowledgeable in the products they sell and what they are used for. Their advice an... See more


Company details

  1. Health & Medical

Information provided by various external sources

Family owned and operated for over 50 years the Parthenon Company values integrity, honesty, quality and service. Our mission is to provide our customers the products they need with the a high level of personalized service, very low prices, and prompt delivery. Parthenon specializes in ostomy, wound and skin care products and services customers nationwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Price s/b same on phone as online

I called bcoz with a question about shipping. The Marathon product I was purchasing is for my daughter at a different address. The young woman who answered was very helpful in answering my question, so I said I wanted to order 3 boxes. The price she quoted was almost $9 more/box than what I saw on the website. She told me I could only get that price if I ordered online! I hung up and ordered online, but what a waste of time.

13 March 2026
Rated 5 out of 5 stars

Reliable Company

Easy web navigation, good product, fast shipping. I'm a repeat customer, ordering ostomy products.

7 March 2026
Rated 5 out of 5 stars

Wonderful!

Wonderful! I needed some special wound dressing for an opening I had post surgery. They had the order sent out by the very next business day. With two day shipping it was very quick and very efficient for what I needed. Would absolutely order from them again!

23 February 2026
Rated 3 out of 5 stars

Paid for three day shipping

Paid for three day shipping. Did not ship in three days. Send from original company which I could have ordered from and gotten the same service. Poor communication

Update to response. Then you shouldn’t advertise and charge for three day shipping.

4 March 2026
The Parthenon Company logo

Reply from The Parthenon Company

Hi Patty! Thanks for your comment. The item you ordered is made to order and our website clearly states that there may be a delay with receiving this type of item. They ship "expedited" once they are produced. The company you are referring to does not have a retail presence meaning that customers cannot direct purchase these items. Parthenon is one of their distributors. Sorry for any confusion. We appreciate your order. Give us a call if you have any questions! 1-800-453-8898

Rated 5 out of 5 stars

Supplies

I was totally out of my applied. I placed my order on March 3rd and received it on March 4th.

3 March 2026

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