Parts Avatar Reviews 15,529

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them to be as described and fitting perfectly. Many people also highlight the excellent pricing, often noting that the costs are significantly lower than local alternatives. The delivery service is frequently commended for its speed and reliability, with many customers receiving their orders quickly and well-packaged. The website is also appreciated for its ease of navigation and the ability to find specific parts efficiently. However, some customers also noted issues with their orders, including receiving incorrect or mislabeled parts, which led to the inconvenience of returns and reordering. A few other people also felt that the shipping, while generally fast, could sometimes be slower than expected, and some experienced problems with delivery, such as packages being left in exposed locations.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting great prices, good fit,... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast shipping,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are fair,... See more

Order

Users describe ambiguous interactions with order. While some customers found the online ordering process... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently receive top-quality parts at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast and accurate shipping, friendly. However, the emails afterwards are ridiculous! 7 different people's emails from parts avatar.. way too many!

Rated 4 out of 5 stars

The parts I ordered were delivered in decent time, some others deliver quicker. But I got one wrong part and need to return it and get the proper part.

Rated 4 out of 5 stars

Reasonable prices Quick delivery Was supposed to get another $20 of my order,but gotta do an unboxing video and such seems silly.Still cheaper then buying locally


Company details

  1. Auto parts shop
  2. Vehicle Parts Market
  3. Brake shop
  4. Car accessories shop
  5. Racing Car Parts Shop
  6. Truck parts supplier

About Parts Avatar

Written by the company

Parts Avatar GIF Parts Avatar Logo

Partsavatar is Canada's #1 online auto parts retailer. You can shop for replacement parts, performance parts and accessories for your car, SUV or truck at the lowest price at Parts Avatar. With our Free Shipping and fulfillment centers all across Canada, we help you get back on the road faster.

Widest catalog with over 2 million quality parts

Lowest prices in Canada with free shipping over $99

Live expert chat to help you select the right parts for your car

100% Canadian 🇨🇦

SHOP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 74% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Had 2 different orders on the same day

Had 2 different orders on the same day. Both were to arrive the same time. 1 order arrived on expected day. The other order did not arrive till almost a week later. The order according to tracking had the 3 parcels arriving on 1 day. Delivery day arrives and only 1 package shows up yet according to tracking 3 should have and now say 3 were delivered. Talked to Canpar and Jake from Parts Avatar and found that order was sent in 2 . Eventually received parts and Jake was very helpful. For being a canadian company, it is always a slower delivery of parts compared to other companies.

17 April 2026
Rated 3 out of 5 stars

Easy to find my car parts and alot of…

Easy to find my car parts and alot of selection (web site nicely organized). My only issue is that I dis not recieve my order 2 rotors as promised by date. It is showing it has not even shipped yet (2 days passed specified latest date)

15 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look