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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the efficiency and helpfulness of the staff from order to receipt. Many people praise the quick delivery times, often receiving their products within 24-36 hours, and appreciate the competitive pricing for quality products. Reviewers are particularly satisfied with the customer service, which is described as responsive, communicative, and proactive in resolving issues. However, some customers also noted occasional issues with delivery communication, mentioning a lack of notification regarding dispatch or unexpected delivery times. A few other people also felt that the chosen courier did not communicate effectively about delivery schedules, leading to some inconvenience.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often highlighting great products at fair... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication, quick... See more

Price

Consumers consistently express satisfaction with the pricing, often finding products at the best or most... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery time. Ordered Friday night, arrived in Northern Ireland on Tuesday morning. Most deliveries for a similar sized product take a week or more. Bandsaw came well packaged and on a p... See more

Rated 5 out of 5 stars

Fantastic service from order to receipt, Good communication and quick to answer any questions All this on top of great prices. Don't look any further for your parts, they really cannot be beaten on p... See more

Rated 5 out of 5 stars

I ordered a SIP QT compressor around lunchtime and it arrived the very next day. I had been looking for this model for several months, but prices elsewhere were consistently quite high. When I came ac... See more

Rated 5 out of 5 stars

First try of 'First for Machines'. Price was good and delivery very fast (and free). Unfortunately there were faults with the welder (Sealey's fault, not FfM). Was a good test of their customer serv... See more


Company details

  1. Industrial equipment supplier
  2. Automotive Repair Equipment Wholesaler
  3. Car Battery Shop
  4. Construction Machinery and Equipment
  5. Tool shop
  6. Tractor repair shop

Written by the company

Your trusted site for construction, agriculture, and industrial machinery parts


Contact info

4.9

Excellent

TrustScore 5 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

First class transaction

First class transaction. Good price, good communication. Item was extremely well packed and protected. Very prompt delivery. Would thoroughly recommend this company based on my experience.

28 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Oliver! As a fast growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

What a great find

What a great find, service, price and delivery were excellent. I purchased a 20 litre of engine oil which will last me 4 oil changes so won’t be purchasing another for a while but will certainly purchase revisit . Thanks

14 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review David and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great product and great service

Great product and great service delivery very fast.

27 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Paul, thanks very much for your kind review, and the very best of luck to you and your colleagues rebuilding that steam engine! We are sure the Hyundai compressor will be up to the task. Please do reach out if there is anything else we can help with. And perhaps share a picture or two of how you folks are getting on!

From
Team PartsForMachines

Rated 5 out of 5 stars

Great product at a great price

Great product at a great price, excellent combinations, very good delivery service 10/10

16 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Paul and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

SIP Linisher

The product I ordered wasn't actually in stock but comunication was good and I agreed a bigger model which was sold to me a cost which was very good of them.

12 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Jason We never knowingly sell a product that is not in stock. But these things do happen from time to time. We first try and see if we can source the product elsewhere, failing which we aim to reach out to our customers ASAP and suggest alternatives. In this instance thanks very much for your patience and for giving us a chance to resolve this for you. We hope that the 6" Linisher is being put to good use!

From
Team PartsForMachines

Rated 4 out of 5 stars

The item turned up on time.

The item turned up on time.
It was exactly what I expected.
My only complaint is that the usual confirmations and tracing details were not sent in emails as I am used to with other online sellers. This led me to call to check the order and I was told to basically wait until the five days were up....it arrived on time. All good in the end but customer reassurance was lacking.

1 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Dear Tristan, thanks very much for taking the time to speak with us and for sharing your feedback. We identified a divergence from our SOP based on your experience. Our normal practice when a customer calls us is to revert with an update via phone or mail especially if they are concerned about delivery. Although the reply was technically correct, it falls a bit short of the standards we set ourselves. Once again, thanks for bringing this to our notice and we hope you are putting your Hyundai machine to good use!

From
Team PartsForMachines

Rated 5 out of 5 stars

I was very happy with my order

I was very happy with my order, thank you.

7 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Marc. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Great service

A fantastic Sealey press at a really good price including very quick delivery !
Exemplary service.

29 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Alex! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

They did what they said they would do

They did what they said they would do
Very pleased with the product and the Service website easily navigated

1 February 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you so much for the wonderful review Simon and for taking the time to share your feedback with PartsForMachines. Our priority is customer service and quality products, so we’re delighted that we met your expectations!

From
Team PartsForMachines

Rated 5 out of 5 stars

Super quick service and delivery

Super quick service and delivery! Nice work!

18 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Dave. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Very efficient

Very efficient, easy to navigate the website.
Postal process easy and very quick

11 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Phil. We hope to see you again soon!
From
Team PartsForMachines

Rated 5 out of 5 stars

Just the job!

The trolley jack was well priced, arrived very quickly, and there was email communication throughout the process. What more can you ask for.

10 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

We really appreciate you taking the time to share your rating with us Kris. We look forward to being of use to you again in the future!

From
Team PartsForMachines

Rated 5 out of 5 stars

Turbo Fan Heater

I emailed Parts for machines, enquiring about an order I see online that I have been trying order from other suppliers. The team came back to me very quickly. When I ordered the item I was told 2-3 working days, the item came with 24hrs.
Thank you for your help and assistance.

12 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for your review, Liz! As a growing business, we are grateful for customers such as yourselves who share their experience of working with us. We look forward to welcoming you back to the site again.

From
Team PartsForMachines

Rated 5 out of 5 stars

Excellent service

Excellent service - cheapest price and delivery time

5 January 2024
Unprompted review
Partsformachines logo

Reply from Partsformachines

Thank you for the kind review, Peter.
From
Team PartsForMachines

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