Ordered goods 29 Nov 23 - still not received anything despite numerous attempts to contact with no reply
Company replied
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See what reviewers are saying
We often buy from Party Pocket. They have a lovely range of stress / fidget toys at great prices. Our parcels always arrive before the expected delivery date and is always well packaged, often recyc... See more
Company replied
I've brought a lot of sensory toys from multiple sites over the years and party pocket is by far the best value for money! I ordered 25 items and all arrived exactly as expected, packaged well, and... See more
Company replied
Easy to order, kindly reminded me when they thought I had forgotten to collect my parcel. The business isn’t too big & this is a really good point for customers. Postage & packaging isn’t too expen... See more
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Company details
Written by the company
We are a retail toy and party accessories supplier based in the UK and have over 10 year’s experience working within this industry. We have a wide range of pocket money toys, fancy dress costumes and party accessories for both boys and girls, from pirates and astronauts to princesses and cowgirls.
Contact info
Unit 4B, Birch Mill Business Centre, Heywood Old Road, OL10 2QQ, Heywood, United Kingdom
- 0161 823 0451
- info@partypocket.co.uk
- partypocket.co.uk
The burger note book is great.
The burger note book is great but not the bendy man and global ball
The bendy man doesn't bend. So waste of money.
The globe ball is in poor quality. Not in good globe shape.
The products are not brilliant.
The service and delivery are fine.
5 May 2022
Reply from Party Pocket
Thank you so much for taking the time to share your experience, it's mean so much to us. We are so happy to hear that you are happy with our service. However, we are sorry to hear that some of the products you received were not a good quality. As I can see this issue has already been resoled
I just would like to thank you again for your feedback, and we look forward to seeing you again. Best Wishes Party Pocket
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the products! Best Wishes Party Pocket
Reply from Party Pocket
We really appreciate you taking the time to share your rating with us. We are so pleased to hear that you are happy with the products and we look forward serving you again soon. Best Wishes Party Pocket
gamer theme party bags
Bought gamer theme party bags for my son's birthday party, they are exactly as described and great quality. Really pleased
14 April 2022
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the party bags! Best Wishes Party Pocket
1sttime using these very pleased with…
1sttime using these very pleased with items I bought. Really quick delivery. Great value for party bags
9 April 2022
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the products and our service! Best Wishes Party Pocket
Amazing service great prices!
Ordered some party bag bits for my daughters party, prices are great, customer service amazing! Needed to add more stuff, after they had packed my order, they waited for me to order my extra bits to add them, and delivery was super fast. Highly recommended, thank you!
7 April 2022
Reply from Party Pocket
Thanks so much for ordering from us and we are incredibly grateful that you took the time out to leave us this wonderful review! We are glad that you happy with our service and the products. We look forward to serving you again. Best Wishes Party Pocket
Really good customer service
Really good customer service. I had a issue with my delivery and the company sent out the package again that arrived super quick. Would definitely recommend 👌
3 April 2022
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
I received my order promptly
I received my order promptly, it was well packaged and I was very pleased with the contents. On closer inspection, one of the items, a flashing mini ball, didn't flash. I contacted the supplier who apologised and sent a replacement. In all I am a very satisfied customer.
21 March 2022
Reply from Party Pocket
Thanks so much for ordering from us and we are incredibly grateful that you took the time out to leave us this wonderful review! We are glad that you happy with our service and the products. We look forward to serving you again. Best Wishes Party Pocket
Excellent service and fast delivery
13 March 2022
Reply from Party Pocket
Thank you for taking the time to leave us a review - it's much appreciated! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Great selection of fun party bag…
Great selection of fun party bag fillers. Well priced and I’m sure the fake parking tickets will be appreciated! There was a minor issues with the order, but it was put right straight away. Will order again from them again for sure
10 March 2022
Unprompted review
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service and with our selection of party bag fillers! Thanks again for your kind words and we look forward to serving you again. Best Wishes Party Pocket
I was very happy with the service
7 March 2022
Reply from Party Pocket
Thank you for taking the time to leave us a review - it's much appreciated! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Brilliant and quick delivery good all…
Brilliant and quick delivery good all round service
24 February 2022
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
second order and all perfect
Quick delivery
great price
in sum, exceeded expectations
thank you
4 February 2022
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Reply from Party Pocket
Thank you for taking the time to leave us a review - it's much appreciated! We are so pleased to hear that your child likes his turtle erasers! Best Wishes Party Pocket
very good service is excellent
27 January 2022
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the toys! Best Wishes Party Pocket
Very pleased indeed!
I’ve ordered from here three times now and I’m always satisfied! One time they didn’t have something in stock so they rang me to arrange a different similar item (rather than just sending some random item) and I appreciated this. They’re not super speedy to deliver, but ok, but the prices are very reasonable and I’m always happy with their service. I throughly recommend them to people wanting toys for parties or Christmas stockings or for teachers needing gifts for children. Very happy indeed. Many thanks. (Please note that the very cheap items are hit and miss with quality (as they’re mainly China made rubbish), however some very cheap items are amazing value and you wish you’d bought loads of them as they’re great hits with the kids! The fidget and squishy things, and rubbers etc are very good and generally much cheaper than eBay!
9 January 2022
Reply from Party Pocket
Thanks so much Caroline for leaving us such a wonderful review! We are glad that you are happy with our service; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again. Best Wishes Party Pocket Team
SATISFIED CUSTOMER😍
Hey folks, hope u all are doing well.
Just wanted to let you all know,
I purchased “Stress balls” from this website. I must say balls were absolutely amazing and were worth buying.
Quality was so so to the peak, really one of the satisfying purchases of my life i’ve ever made!😍
I wanna share something with ya’ll,
When i ordered the balls, i was given a date at which the balls were supposed to be delivered at the given address by me, but unfortunately, when balls came at my address,(which was office of mine) Office was closed for some reason at that time, the parcel went back. Then i immediately emailed “Party Pocket” and they replied within hrs and instructed me that how can i get my parcel, i gave them my address again, then they delivered the parcel immediately, FREE OF COST!
I’m really happy and satisfied with overall performance of “Party Pocket”.
I ordered 4 balls and i wrote in extra notes that i want 4 different colors and they sent 4 different colors, best service i’ve ever seen😍
Thankyou Party Pocket!❤️
Hope my review helps!❤️
Vikash Kumar.
8 January 2022
Unprompted review
Reply from Party Pocket
Hi Vikash, we are incredibly grateful that you took the time out to leave us such wonderful review. I've passed this on to our team. Our customer satisfaction is a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Best Wishes Party Pocket Team
order just arrived, items sticky and holey
my order just came, the stretchy strings are fine, small but fine. the mesh and marble is still and plasticy, the trolls hair is falling out in clumps, the bean pop is ok, still but okay. the dna hall had a hole when i opened the box, as did the dough ball which is now leaking it’s squishy inner contents, and the netted ball is very sticky for unknown reasons. don’t buy from here!!
4 January 2022
Reply from Party Pocket
Dear customer, Thank you for bringing this to our attention. We’re sorry that you received a faulty items. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We issued you a full refund for your order. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better, so that we can deliver a better experience next time. Party Pocket Team
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