Sizing chart very accurate. Description & photos of clothing match clothing recieved. Great colours. Very practical and love all the jumpers & shorts with zip pockets which are perfect for the outdo... See more
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Review summary
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Reviews shaping this summary
Quick delivery. Really excellent quality garments - men's shorts, men's wicking top & women's shirt - all well made, nicely cut and fit well. Hubby very pleased with his items - the shorts have become... See more
Company replied
Amazing! From their clothes to their service! Very smooth, arrives very quickly and have never been disappointed with their products or service! Will continue to be a Passenger customer for a long t... See more
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Saw some passenger clothing at my local Cotswold outdoors store. Not much choice so went online. I ordered 3 items I liked but forgot to apply my first order discount. I contacted passenger after the... See more
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Company details
- #229 of 607 best companies in Clothing Shop
- #110 of 241 best companies in Men's clothes shop
- #59 of 89 best companies in Outdoor clothing and equipment shop
- #18 of 34 best companies in Outerwear Shop
- #94 of 254 best companies in Ladies' clothes shop
About Passenger
Written by the company
Passenger is a responsible outdoor clothing and gear brand rooted in nature, connection, and wellbeing. Our purpose is to inspire meaningful escapism, enabling more people to spend more time pursuing their passions.
High-quality, stylish, and built to perform, our products blend function and responsibility, leaving a smaller footprint. Everything you need, nothing you don’t. For every order, we plant a tree.
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Responsibility
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Passenger
Written by the company
- Two million trees planted and counting...
- We know that by inspiring people to spend more time outdoors and offering a product that enables them to do that easily, people will fall in love with the outdoors. And in turn will want to protect the places where they play, look after them and advocate for them. This is why our Plant & Protect programme is so important to us. For every order, we plant a tree, and continue to protect acres and acres of rainforest in partnership with two amazing conservation charities, Trees for the Future and Rainforest Trust.
Contact info
Passenger, Hampshire, United Kingdom
- hello@passenger-clothing.com
- passenger-clothing.com
4.6
Excellent
51k reviews
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Great brand
Great brand, I’ve purchased a range of products now from hoodies to shorts. Definitely double check the sizing guide as products can come up slightly smaller than generic sizing. I’m a Large and sometimes size up to XL. Delivery was prompt and packed well. Quality is good to great. Sometimes a little shrinkage in the T-shirts so wash and dry with care. Overall clothes look and feel great would recommend.
20 June 2026
Reply from Passenger
Hey Darren, thank you so much for your lovely 5* review and for your feedback and support of our brand!
If you experience any manufacturing issues with shrinking, please don't hesitate to let our team know at hello@passenger-clothing.com - we offer a one year warranty on all our goods in the event of any manufacturing issues.
Best wishes,
Amber
Passenger Team
Amazing!!!
Amazing! From their clothes to their service! Very smooth, arrives very quickly and have never been disappointed with their products or service!
Will continue to be a Passenger customer for a long time!!
Other businesses should take note!!
31 March 2026
Reply from Passenger
Hello
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its so great to hear that you found the clothes and service amazing! Its just what we like to hear! Its also nice to hear that you will continue to be a Passenger customer for a long time!
Thanks again,
Love this cardi
Love this cardi. Bought the purple in an XL (I’m usually an L with a baggy look) it’s a gorgeous voluminous outer layer that is cosy and colourful. Well made. Excellent value for the sale price. Delivery took a week but I’m in Oz so that’s to be expected.
18 June 2026
Reply from Passenger
Hello Kate,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its so great to hear that you love your new cardigan! Its so nice to hear you find it cosy, colourful and well made.
Thanks again,
My order was never delivered
My order was never delivered. After 10 days I suddenly got my money refunded without any notifation or explanation of why I didnt receive my order.
I never cancelled my purchase, so I'm disappointed.
20 June 2026
Reply from Passenger
Hello Jan,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are incredibly sorry to hear that your order never arrived and that your refund was issued without any prior communication. We completely understand how frustrating and disappointing this experience must have been for you.
To provide some context, one of our customer service team members replied to your email on July 1st to clarify the situation. Unfortunately, your parcel was deemed as lost in transit. A refund was issued immediately to ensure your money was returned to you as quickly as possible and to prevent any further inconvenience
Thanks again,
Top I kept is lovely but the other was…
Top I kept is lovely but the other was too big but the return was really easy and received confirmation that it has been returned the following day.
20 June 2026
Reply from Passenger
Hello Angus,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its so great to hear that the top you kept is lovely and the return process was easy.
Thanks again,
We love your clothing
We love your clothing, great quality en lovely prints. We will definitely come back.
20 June 2026
Reply from Passenger
Hello Pamela,
Thank you so much for taking a moment to leave us such a wonderful review!
We are so glad to hear you love our products and designs :)
Thanks again,
Heidi - Passenger Team
Quick postage to Aus
Quick postage to Aus, love the bag it’s just what I needed for a semi-large gym and kit bag.
15 June 2026
Reply from Passenger
Hello Leticia, thank you for taking the time to leave us your feedback and a lovely 5* review!
We're glad to hear that its exactly what you were looking for - its always great to hear when our gear hits the right spot.
Best wishes,
Amber
Passenger Team
Reply from Passenger
Hey there, thank you for taking the time to leave us a lovely 5* review! We're glad to hear you're happy with the delivery service and with the quality of your Passenger gear!
Thanks for the support,
Amber
Passenger Team
Fast delivery and good quality items
Jacket I purchased is absolutely stunning,size is right and quality seems really good.Now just need to wait for Autumn to wear it.
Fast delivery
19 June 2026
Reply from Passenger
Hello Donata,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its so nice to hear you think the jacket is stunning and the fit/quality is really good!
Thanks again,
Love the colour
Love the colour, cut, fit and quality of the sweatshirt.
Also very well packaged - that's always a bonus!
19 June 2026
Reply from Passenger
Hello NEALE,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its so great to hear you love the colour, fit, cut and the quality of the sweatshirt. Its also nice to hear you though the order was packaged well too!
Thanks again,
Order not received after 12 days
Order not received after 12 days. So I am very unhappy. I had a similar situation with a passenger order just before Christmas.
19 June 2026
Reply from Passenger
Hello Sharon,
We're very sorry to hear you had an issue with your most recent order and that this hasn't arrived.
Our customer service team have dealt with your email enquiry that came through earlier and provided a refund for the order.
We hope you have received our email and that you're satisfied with the resolution offered. We offer many delivery options, and you're welcome to place a new order with us - we are always happy to assist in the event of any issues.
Kind regards,
Amber
Passenger Team
Great quality, lovely stuff!
Quick delivery. Really excellent quality garments - men's shorts, men's wicking top & women's shirt - all well made, nicely cut and fit well. Hubby very pleased with his items - the shorts have become his new favourites.
19 June 2026
Reply from Passenger
Hey there, thank you for taking the time to leave us a lovely 5* review, and for your feedback. We're so glad to hear you're happy with the delivery service and with the quality and fit of your Passenger gear!
Thanks so much for the support,
Amber
Passenger Team
Great product!
19 June 2026
Reply from Passenger
Hello Inga, thank you very much for your 5* review!
We're very glad to hear that you love your Passenger product!
Thanks for your support,
Amber
Passenger Team
Great clothes and quick delivery
19 June 2026
Reply from Passenger
Hello Owen, thank you very much for your lovely 5* review!
We're very glad to hear that you enjoy the clothing and had a good delivery experience.
Thanks for your support,
Amber
Passenger Team
Bought 3 items for my husband for…
Bought 3 items for my husband for Father’s Day and all 3 were great quality and didn’t disappoint.
19 June 2026
Reply from Passenger
Hello Donna, thank you for your purchase and for your lovely review. We're so glad to hear that the goods were well received and that you're happy with your order!
Best wishes,
Amber
Passenger Team
Great speedy service
Great speedy service and the items I purchased are great.
Please open a shop in the English Lake District.
18 June 2026
Reply from Passenger
Hello Paul, thanks for your lovely review! We're very glad to hear you are happy with the service you have received, and with your Passenger goods.
We already have a few selected retail partners and stockists around the UK, which you can check via Our Story section on our website to see if there is anyone near you.
Best wishes,
Amber
Passenger Team
Reply from Passenger
Hello Melanie,
Thank you so much for leaving us such a lovely review!
We have glad to hear you love the products and our service.
All the best,
Heidi - Passenger Team
Had to pay both shipping and customs…
Had to pay both shipping and customs duty. Similar ordersize from a competitor without doing that.
19 June 2026
Reply from Passenger
Hello Vebjørn,
Thanks for your order, and for getting in touch.
I'm so sorry to hear that you've been charged import taxes for goods entering your country, unfortunately this is not something that's within our control but I appreciate this will be really frustrating for you. When ordering from outside of your local area, it's always best to check with your Government's local import policy, so you're aware of the charges.
Details regarding international deliveries can be found on our website here.
If you do not wish to receive the delivery, you are more than welcome to refuse these charges and the parcel will be returned to us. Once it's back with us, our returns team will process your refund (excluding delivery fees) and email over a confirmation so that you know it's been completed.
If you have any further questions or concerns, please don't hesitate to let me know.
Thanks again,
Heidi - Passenger Team
Great quality clothing
19 June 2026
Reply from Passenger
Hello JM,
Thanks for taking the time to leave us a review!
We're glad to hear you love the quality of your items.
Best wishes,
Heidi - Passenger Team
Passenger Clothing - my new favourite
Easy to order and fast delivery. Great casual and comfortable products. Returns were easy and refund efficient.
19 June 2026
Reply from Passenger
Hello Vicky,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its great to hear you found ordering easy and the delivery was fast! Its also great to hear that returns were easy and you were refunded efficiently.
Thanks again,
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