The format was good for my son’s learning. Small bite size chunks of info, with helpful revision and test learning. Great to have mocks and passed papers to help. Customer services have been brilliant... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Pass Functional Skills is the leading provider of functional skills qualifications, supporting thousands of learners every week with their revision and exam preparation. As an Ofqual regulated exam centre our qualifications are accepted nationwide by employers, apprenticeship providers and Universities. Our market leading course improves pass rates with the vast majority of learners passing first time. Whether you need your maths and English functional skills, we are here to help every step of the way. Pass Functional Skills is powered by Pass, the AI-powered maths and English edtech platform for learners and educators.
Hartwith Way, HG3 2XA, Harrogate, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I only took the exams but it was very well run and very quick results received.

Reply from Pass Functional Skills
Great revision resources, and well worth doing the exams

Reply from Pass Functional Skills
They were so supportive with my exams and reset but pass second time . Thank you so much for all your support.

Reply from Pass Functional Skills
Super friendly staff, always there to help, the support was amazing. After failing 3 exams at college this was my last resort at trying, I still didn't think I would do it but the platform I had for learning was really helpful and easy to understand, now I have finally passed and I am so chuffed and very thankful to pass functional skills for getting me there so thank you all so much

Reply from Pass Functional Skills
Jacob was great. Really easy transaction and full support. Thank you

Reply from Pass Functional Skills
Very good yes yes yes I won at GCSEs and now I can do anything! Thank you thank you thank you!
I’m asked to make this review for a chance at £100 but I still believe this is very good yes yes!

Reply from Pass Functional Skills
Provided with enough resources to practice exam questions. Passed on my first try. Would highly recommend thank you

Reply from Pass Functional Skills
Excellent course . All of the work you need to study is provided .The support either online or over the phone was great. Highly recommend this course.

Reply from Pass Functional Skills
I found the course really helpful and I would definitely recommend it to others that are in the same situation I was. I found the exam pretty relaxed and I couldn’t really improve it in anyway. The support staff are great and responded quickly.

Reply from Pass Functional Skills
Great learning platform, catered to different styles of learning. Helped me to build confidence.

Reply from Pass Functional Skills
Nice and easy to book with plenty of support available - always a human to speak to!

Reply from Pass Functional Skills
I was in two minds about enrolling my homeschooled children, the website was informative but I felt it might not be the best fit for them because they have various special needs & most other online courses didn't allow enough flexibility. I spoke to Poppy who was amazing, so helpful & patient as I listed what was required & my hopes for a way to get a recognised qualification without the need to figure out how to take the exams at a different location which would be impossible for my children. The deciding factor was the choice to sit the exam online & to choose the date either in advance to provide a solid goal to work towards or leave it flexible & choose a time when they felt ready & confident. There is so much I could say about what is offered that suits children of all ages & needs but I would suggest looking at the website & calling to expand on anything that you want more info about. I can't find the words to express my relief at finally setting up a plan which includes a recognised qualification & a chance for my children to move into further education or jobs should they choose to. Thank you

Reply from Pass Functional Skills
Excellent customer service, great materials and I passed first time with a very high mark! Would recommend over and over!

Reply from Pass Functional Skills
It is a wonderful experience for me to learn deeper and wider English in a couple of months. It is also very useful in real life including writing an appropriate email, responding to a request, proper tone and language in conversation. I would highly recommend taking this course and the exam to upgrade your language.

Reply from Pass Functional Skills
I recently completed my Functional Skills Level 2 Maths and English and successfully passed both. The exams were well managed, and the guidance provided was very helpful. Thank you for making the process simple and stress-free.

Reply from Pass Functional Skills
Great service, useful resources and easy to learn from.

Reply from Pass Functional Skills
Booking Level 2 functional skills in English course was very easy. I did it over the phone with the help of a very responsive staff member.
Preparing for the exams was made as easy as possible - very well structured lessons and with the ability to constantly track my progress, which was very helpful. I had plenty of time to prepare and didn't feel rushed thanks to the option to choose a later exam date.
The exams went smoothly and without any problems with the help of very responsive and quick-reacting staff members.
Thank you very much for everyone's help and positive attitude!

Reply from Pass Functional Skills
Jacob was very helpful and professional. He gave me all the information I needed and everything went smoothly.

Reply from Pass Functional Skills
It was a very smooth process
throughout! Reading Writing and SLC for Level 2 English . They would send a preparation kit which will help refresh your memory and that really helped me as I have been out of school for the longest time . I passed on first try and I would recommend for anyone looking to take a test and doesn’t want to go through the long route .

Reply from Pass Functional Skills
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.