Passion.io Reviews 1,803

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the app and user experience as easy to use and intuitive, helping them to build their own apps effectively. The staff and customer service are frequently highlighted as professional, friendly, and supportive, providing clear guidance and quick assistance. However, some people were dissatisfied with the service, mentioning issues like Android access being unavailable, buggy software, and slow customer support. There were also concerns regarding subscription terms and conditions.

What people talk about most

Application

Consumers generally find the app creation process positive, praising the platform for making app building... See more

User experience

Users describe positive interactions with user experience, finding the platform easy to use, well-laid out,... See more

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness,... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing unfulfilled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Being of senior years and now utilising an online digital presence - I need results for what I paid for - this is what I got from Passion.io and the team - my 4 star rating was because there was almos... See more

Rated 5 out of 5 stars

I enjoyed the Dear Diary exercise. It helped me to dream and visualize what my life will look like in two years. Since I have always used journaling I know the kinesthetic benefit of writing your thou... See more

Rated 5 out of 5 stars

Passion.io helped me turn my vision into a fully branded app that inspires equestrian women daily. It’s easy to use, incredibly supportive, and built for creators who actually care about changing l... See more

Rated 5 out of 5 stars

My experience with Passion as a brand has been fantastic they are professional and friendly. Apps as a concept can seem overwhelming, yet Passion Dan and his team are great at demystifying technolog... See more


Company details

  1. Software company

Written by the company

Passion.io is a no‑code app builder for creators, coaches and educators. Launch a branded iOS/Android/Web app with courses and challenges, community, push notifications, offline access and in‑app payments. We help creators across varied niches monetize their skills and expertise by launching their own Passion App. We empower them to build life-changing learning experiences that sell — with interactive content, immersive communities, courses, challenges and upsell journeys on any device. With a mobile-first approach and market-leading training, we have helped launch 10,000+ apps; generating over $100 million in revenue for creators. Passion.io is used by 15,000+ creators. Rated 4.5/5 on Trustpilot (1,700+ reviews).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have worked with MEGHAN a few times…

I have worked with Meghan a few times now and she is great! She was able not only to follow through but also found something wrong with my STRIPE account that I was not aware of. She is super friendly and helpful! Thank you, Jennie

7 October 2025
Unprompted review
Rated 4 out of 5 stars

Be prepared to work hard to get support.

The support structure at Passion.io requires patience, persistence, and a sense of humor. The time from ask to response is slowly improving, but still barely acceptable.

Our app is designed for B2B, and they are not forthcoming on how to get that is done. When one finally reaches the 'we have to have some help' stage, they tell you, 'yes, it can be done,' and they will recommend someone to help you. We hired our own developer because no one told us they could do it. As we approach our launch date, the response time has become shorter.

4 August 2025
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Colle. We're constantly working on improving our support channels. We do our best to respond to all queries within 24 to 48 hours (Monday through Friday). We appreciate your feedback and will convey this to the team.

We'll also reach out via email to talk about how you can make the most of our platform for your audience.

Best,
Andrea (Passion.io Team)

Rated 5 out of 5 stars

I have been wanting to join the…

I have been wanting to join the Passion.io community for so long and I finally did. It is everything that I imagined. The training is amazing and it starts by creating the energy we need to build a community of creatives. Folks are kind, the training is relaxed and even though you have to put in the work and the effort, you know that you have a whole team of people behind you, encouraging you at every step. I love this and would highly recommend it!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant team and offering

I have been thinking about developing an app for a while, but no clue on where to start... nor a massive amount of funding available at my disposal...
Dan and team have bridged the gap from where I am to where I want to be - everything is clear, usable and already tried and tested, so I know if I just follow their lead, my process will be streamlined.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Best New Client Welcome

Since signing up three days ago, I have had a VIP experience. From the fast response to an earlier question I had about billing to the wonderful welcome call I had with Amanda S. (one of the App Success Advisors) who answered all of my questions with kindness and enthusiasm, I feel well taken care of. I can already see my new reality! Thank you!

17 September 2025
Unprompted review
Rated 4 out of 5 stars

Great support & build

Being of senior years and now utilising an online digital presence - I need results for what I paid for - this is what I got from Passion.io and the team - my 4 star rating was because there was almost too much information - which confused me at times. The Passion.io crew are beautiful people who perform and respond. If you want your app built with you - then I suggest the Plus package.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I'm just getting started

I'm just getting started, and I love the simplicity and true passion that you can feel on every step of the process, from creating your own app, to the onboarding call to all the recommendations and courses included to support you on that journey. I'm yet to showcase the results of using it, but I love the first impression of the platform and mission behind it all!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Love Passion App.. truly Passionate

I am still on day one but I loved this app, all the tools n help we needed in this app. I am so glad that I don’t have to do it alone. Step by step method is so powerful. Thank you for making this app

11 September 2025
Unprompted review
Rated 1 out of 5 stars

We've been with Passion for a couple of…

We've been with Passion for a couple of months already, have told them already couple of times about the failures the app has. Sent them an email on monday that I want to have a meeting to discuss it, got an e-mail back at thursday and didn't receive anything back before the weekend. So basically it takes me more than a week to get a call to discuss the many errors Passion has.

For the amount we pay, I wouldn't suggest the service.

1 September 2025
Unprompted review
Passion.io logo

Reply from Passion.io

Hi Robin. We're very sorry to hear this. We strive to respond to all customer queries within 24 to 48 hours of receiving them (Monday through Friday). We've sent you a request for your email address, so that we can locate your account and get you the support you need ASAP. Can you please send us the email address associated with your Passion.io account?

Best,
Andrea (Passion.io Team)

Rated 5 out of 5 stars

A Journey Filled with Confidence

Just one week into the Expert Unleashed Challenge and I’m already impressed with how clear and organized the Passion.io system is. I feel confident this journey will bring great success for my bilingual mentoring and coaching services.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

People who care

Easy, Friendly staff and lots of support.

I launched my app with my first course and even though I didn't make the money I though I would on the first launch. Im going again, getting clearer on my product. Clients of mine from the first launch said it was a fun and easy app to use. The customer support staff are very helpful and respond very fast, they helped me navigate the Apple/Google sites to get the app live which no hesitation.

20 August 2025
Unprompted review

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