Pathway through Pain Reviews 

729
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers had a great experience with this company. Customers find the online platform extremely easy to use, deeply appreciating the clear speakers and the very useful relaxation videos that truly help with daily pain management. Many individuals enjoy having continuous access to a personal digital library so they can easily revisit helpful tools and practical ideas whenever needed. However, some people mentioned that certain relaxation and meditation techniques did not work for them personally or felt quite repetitive after previous attempts. Consumers also noted that the overall program offered nothing entirely new for individuals who had already explored extensive self-help methods over the years.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is easy to use and... See more

Product

People report ambiguous experiences with the product, expressing mixed views on its effectiveness for pain... See more

Service

Customers consistently note negative experiences with service, highlighting concerns regarding medication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed the course although there were not many things that I haven’t already exercised. Also, most questions were about joint pain therefore I couldn’t answer them as it was not relevant t... See more

Rated 4 out of 5 stars

I think this is a great way to help with pain management if you haven't tried any self help. For me, i have tried all of these methods before, so was quite disappointed that there wasn't any new idea... See more

Rated 4 out of 5 stars

Found most helpful that pain doesnt mean damage, encouraged me to believe I can do more things by giving goals to achieve. Found the relaxation videos very helpful.

Rated 4 out of 5 stars

I found the mediation sessions helpful and the exercises useful. I think its also great that everything is then stored in your library for a later date that you can go back to even once the course is... See more


Company details

  1. #36 of 36 best companies in Mental Health Services

Written by the company

Pathway through Pain is a digital Pain Management Programme (PMP) for chronic musculoskeletal pain. Trusted for over a decade, this accessible digital therapeutic has been shown to deliver significant and often life-changing results for individuals seeking to better self-manage chronic pain.


Contact info

3.9

Great

TrustScore 4 out of 5

729 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(729)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

This might be beneficial for muscle…

This might be beneficial for muscle aches, but sadly, it didn't assist with my nerve pain. Much of the content was familiar to me. My concern is that pain could indicate harm, especially given my osteoporosis, as excessive bending could cause a vertebral fracture, which is exactly how it all began.

1 January 2026
Unprompted review
Rated 2 out of 5 stars

Unfortunately not for me!

Maybe useful for muscular pain but unfortunately no help for my neuropathic pain! Most of the information I already knew. Also for me pain can mean damage as I have osteoporosis so can fracture a vertebrae if I bend over too far, which is what happened in the first place!!!!!!

26 December 2025
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Reply from Pathway through Pain

Thanks for your review. Sorry that the program wasn't a good fit for you. Please revert to the service that referred you to the program to discuss alternative options better suited to your condition. Wishing you all the best for the new year.

Rated 1 out of 5 stars

You need to speak to the patient before…

You need to speak to the patient before sending this sort of program out none of it relates to my condition I’m sure your just using this as a stalling tactic so you can say your doing something when your not
Julie

16 December 2025
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Reply from Pathway through Pain

Hi Julie - please note that we are separate from the health service that referred you to the chronic pain management program.

Sorry to hear the program wasn't suitable for your condition. Please revert to the health service that referred you to the program to discuss alternate options.

Rated 1 out of 5 stars

Useless and frustrating

Genuinely did not help me in anyway and there's a large focus on relaxation/meditation videos which just made me jittery and on edge, almost causing a panic attack at one point.

19 December 2025
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Reply from Pathway through Pain

Sorry to hear the program wasn't a good fit for you. Please revert to the service that referred you to the program to discuss alternative care pathways. Wishing you all the best for 2026.

Rated 2 out of 5 stars

I don't think it's totally relevant to…

I don't think it's totally relevant to me. Part of my pain is caused by something that can be fixed. I shouldn't have to live with it. I have aphantasia so the meditation techniques mean absolutely nothing to me. I can feel relaxed without them.

12 December 2025
Rated 4 out of 5 stars

Easy to use

Easy to use. A lot of information given, but unfortunately not much I didn't already know - if I hadn't known then it would have been 5 stars.

24 November 2025
Rated 1 out of 5 stars

Feeling worse than before I started

I felt worse after the course than before I started. The group session was terrible run by a degrading group leader. The self run sessions were better but still full of word salad. Being told your just pain sensitive, to meditate and have a better mindset is pretty demoralizing. I will now have to undo what I've been told to protect my mental health.

21 November 2025
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Reply from Pathway through Pain

So sorry to hear of your demoralising experience with a group session. Please note that we do not run group sessions or any other in-person courses. You will need to contact the health or other service directly to provide a review of their course.

Pathway through Pain is a fully digital self-directed Pain Management Programme (PMP). It is designed to empower you with the skills and knowledge to self-manage chronic pain so you can move forward with a better quality of life. Some of the techniques may seem simple but remember that they have a cumulative effect. Keep doing them and you will notice a difference.

From the Team at Pathway through Pain, we wish you all the best for the future.

Rated 1 out of 5 stars

Didn't tell me anything I didn't…

Didn't tell me anything I didn't already know found the people speaking very patronising stretching exercises I couldn't do cause of my mobility issues
Thought it was a waste of time

12 November 2025
Pathway through Pain logo

Reply from Pathway through Pain

Sorry to hear Pathway through Pain wasn't suitable for your needs.

Pathway through Pain delivers an intensive Pain Management Programme (PMP), digitally. PMPs are suitable for individuals who experience chronic musculoskeletal pain and meet certain criteria.

Please revert to the service that referred you to the program to enquire about other care options that may be better suited to your individual requirements.

The Team here at Pathway through Pain wish you all the best.

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