Patriot Gold Group Reviews 

699
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their high level of knowledge, professionalism, and helpfulness, making all interactions pleasant and informative. The customer service is frequently highlighted as exceptional, with many appreciating quick responses, proactive follow-ups, and a personalized approach. Reviewers found the entire investment process smooth, efficient, and stress-free. People felt confident and at ease with their investments, often noting the company's commitment to their financial well-being. Many reviewers also appreciated the personalized guidance and felt valued throughout their experience. The service is highly recommended by customers for simplifying complex financial decisions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional availability and... See more

Service

Customers had positive experiences with service, consistently reporting it as great and top-notch, with many... See more

Product

Consumers find the product to be positive, with many highly recommending the purchase or sale of metals,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, wonderful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim W. was very easy to work with. I wasn’t interested in coins (only bars). He allowed me to sell my current portfolio and was easy to work with when I rebought. Would highly recommend Patriot Gold g... See more

Rated 5 out of 5 stars

Andy Clay and Tim Ranson were very informative about precious metal being part of my retirement portfolio and hedge against inflation. Also tax free 401K rollover convinced me to act without hesitati... See more

Rated 5 out of 5 stars

Patriot Gold, the name alone says hard work, honesty, trust, faith, value, savings etc... That is what first caught my eye. Through my years of transactions working with Patriot Gold Group I have been... See more

Rated 5 out of 5 stars

During these uncertain times, Kristen Tucker and Patriot Gold Group made my first investment in precious metals stress-free and rewarding. The entire IRA transfer process was handled by them, and Ch... See more


Company details

  1. Gold dealer

Written by the company

Patriot Gold Group is the collaboration of the leading industry experts in Precious Metals. We would like to welcome you to The Patriot Gold Group Family of Investors and thank you for visiting and bookmarking our website.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

699 reviews

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No recent history of asking for reviews

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5.0

All reviews

(699)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

I had a wonderful experience with Patriot Gold Group from start to finish. Luke Morrel and John Hummell provided outstanding customer service. Their knowledge and patience were much appreciated for this was my first time purchasing. I highly reccomend these two sales reps to anyone looking to purchase precious metals.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Patriot Gold/A Gold & Silver Purchase

It was the assistance I received. Everyone that answered the phone were pleasant and knew the person I was working with for this transaction. Elizabeth was my guide in this transaction and I couldn't have gotten a better one. I was anxious about many things because it was a new experience
and it involved money and a certain amount of trust in the exchange. Elizabeth was very professional. She returned calls and messages promptly and remained in touch during the entire transaction. It left me very confident in recommending Patriot Gold to friends and family.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Liz was very helpful to me

I am a newcomer to precious metals, that was lacking in knowledge about them. Liz Lane was assigned to be my account manager. She helped me pick out silver and gold coins and bars that had the lowest premiums, and helped me pick out a depository to store the metals. I had some confusion with the custodian, so she jumped in and straightened things out for me. Thank you, Liz.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Liz/Brian L Mott reveiw

Liz, did everything she said.

When I called i always got a person that in i me it important to good feeling all the thru the process!

They shipped all the gold and silver when they said. it was all .9999 the I expected.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

I felt comfortable talking with Liz…

I felt comfortable talking with Liz because she came across as very honest and knowledgeable. I was very happy with how professional and polite Liz Lane was in helping me feel comfortable in my decision to invest in Gold and Silver with Patriot Gold Group. She was very informative and very caring. I would definitely refer my family and friend to her. I can call Liz anytime I have questions and she always responds to me immediately.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Patriot Gold

Andy Clay helped us move our investments to Patriot Gold and it couldn't have gone more smoothly. He was informative, helpful and extremely friendly. I would highly recommend Patriot Gold Group.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Liz Lane takes care of all of my needs

Liz Lane takes care of all of my needs. If I need money from my account or a RMD in order to file my income tax, she gets it fast. I am completely satisfied with Patriot Gold and especially Liz Lane.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Jimmy Walker was very professional

Jimmy Walker was very professional, and easy to talk to. He was knowledgeable and very helpful. I had to call him back a couple of times for clarification on a couple of things, and he was very patient in explaining things again. Thank you Jimmy.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

I worked with Kristen and she was very knowledgeable!

I worked with Kristen and she was very knowledgeable, professional and thorough. She answered all my questions and concerns and put my mind at ease that my purchase would be safe with their company. I highly recommend this company if you are thinking about buying gold or silver or if you have questions on making this kind of transaction.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Confident, Positive Experience with Patriot Gold Group

“I recently purchased precious metals for my IRA account through Patriot Gold Group and was thoroughly impressed by the exceptional service I received. My representative, Andy Clay, was outstanding. He responded promptly to all my inquiries and demonstrated a high level of professionalism and competence throughout the process. After all was completed, I found the entire process seamless.

Patriot Gold Group was transparent about all aspects, including the exchange rates, which I found very competitive. The company's upfront and honest approach was refreshing, and it significantly enhanced my confidence in their services. Given this positive experience, I would definitely do business with them again in the future. Thank you for setting such a high standard of service!”

15 November 2024
Unprompted review
Rated 5 out of 5 stars

New Gold/Silver Investment Account

I opened a new account with Patriot Gold. Investing in gold and silver is new to me and Andy Clay has been very attentive and helpful. I am very happy with the assignment of my account to him. He has answered/returned every phone call I have made to him. Very professional.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

With the shakiness in our economy…

With the shakiness in our economy coupled with my extreme frustration with my financial firm, I decided to switch my retirement fund to gold and silver.

I found the Patriot Gold group through the Presidents Daily Brief with Mike Baker so I called and was blessed to have Luke Morrell answer my call.

Despite the company being very solid and well rated, this was a very big step for me and Luke was so patient with me as I waffled with uncertainty. He explained everything in great detail, countered all my concerns with proof and guided me every step of the way.

Luke made it clear I could call with any concerns…he’s a definite asset to the company.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Liz Lane made buying gold easy

Liz Lane made buying gold easy. She was very knowledgeable about the gold and silver market and made the transaction happen seamlessly, with minimal work on my part. I would recommend her without reservation!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Great, Consistent Service

I have worked with Jim Walker on several occasions. He has always provided a quick response and completed my requested transactions in a very timely manner. He always follows up to ensure everything was completed to my satisfaction.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

401K rollover with Patriot Gold

I contacted Jim Walker for information about rolling over my 401K from my previous employer. He listened to, and clearly answered, all my questions and concerns. Jim, and the Patriot Gold team, made the process very simple. Jim provided multiple options for my investments, and we came to a balance of metals that works for my goals. I am very happy with my Patriot Gold investment experience and would recommend them 100 percent.

13 December 2024
Unprompted review

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