Patriot Gold Group Reviews 

699
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their high level of knowledge, professionalism, and helpfulness, making all interactions pleasant and informative. The customer service is frequently highlighted as exceptional, with many appreciating quick responses, proactive follow-ups, and a personalized approach. Reviewers found the entire investment process smooth, efficient, and stress-free. People felt confident and at ease with their investments, often noting the company's commitment to their financial well-being. Many reviewers also appreciated the personalized guidance and felt valued throughout their experience. The service is highly recommended by customers for simplifying complex financial decisions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional availability and... See more

Service

Customers had positive experiences with service, consistently reporting it as great and top-notch, with many... See more

Product

Consumers find the product to be positive, with many highly recommending the purchase or sale of metals,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, wonderful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim W. was very easy to work with. I wasn’t interested in coins (only bars). He allowed me to sell my current portfolio and was easy to work with when I rebought. Would highly recommend Patriot Gold g... See more

Rated 5 out of 5 stars

Andy Clay and Tim Ranson were very informative about precious metal being part of my retirement portfolio and hedge against inflation. Also tax free 401K rollover convinced me to act without hesitati... See more

Rated 5 out of 5 stars

Patriot Gold, the name alone says hard work, honesty, trust, faith, value, savings etc... That is what first caught my eye. Through my years of transactions working with Patriot Gold Group I have been... See more

Rated 5 out of 5 stars

During these uncertain times, Kristen Tucker and Patriot Gold Group made my first investment in precious metals stress-free and rewarding. The entire IRA transfer process was handled by them, and Ch... See more


Company details

  1. Gold dealer

Written by the company

Patriot Gold Group is the collaboration of the leading industry experts in Precious Metals. We would like to welcome you to The Patriot Gold Group Family of Investors and thank you for visiting and bookmarking our website.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

699 reviews

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5.0

All reviews

(699)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I didn't have any experience with owning precious metals.

I didn't have any experience with purchasing metals prior to working with Patriot Gold Group. I knew that I didn’t want to stay in the stock market and determined that gold and silver were of the best options to protect and increase my money. Ron and Frank are knowledgeable and answered and explained every one of my questions until I had a comfortable understanding of the process. I plan to continue to invest in precious metals through PGG.

I had checked with two other companies and chose Patriot because they seemed to be the most fair for my situation. I have no reservations in promoting this business and encourage anyone to contact them. They helping me protect my savings and they can help you too.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Patriot Gold from start to finish. My sales rep was Laura Brenton and she was spectacular! The customer service was outstanding, with knowledgeable representatives who were patient, professional, and willing to answer all of my questions. The process was smooth and transparent, and I felt confident in every step I took. The pricing was fair and competitive, which gave me peace of mind knowing I was getting good value. I especially appreciated how clearly everything was explained, ensuring there were no surprises along the way. Overall, I am extremely satisfied with my experience and look forward to working with Patriot Gold again in the future. I highly recommend them to anyone looking for a trustworthy and reliable partner for their precious metal investments.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

New to gold/silver investing

Being new to gold/silver investing, Matt (of Patriot Gold) explained everything so well to me. When I had questions after my purchase, Matt again was ready to help. Very happy.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great experience, highly recommend.

I did a lot of research prior to choosing a Gold IRA for my 401K and ESOP rollovers. Frank and Ron were very knowledgeable and great to work with! I am very happy that I found them and Patriot Gold Group and would highly recommend them to anyone looking for a precious metals IRA, you can't find a better company to work with.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Patriot Gold is Trustworthy

Andy and Tim were thorough, helpful, & patient when explaining precious metals investments. They listened to me and addressed my questions. Tim helped me fill out the forms and I didn't have to talk to my finance guy to transfer funds. Andy explained purchase options. Both always return calls quickly. I trust them.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Patriot Gold: dedication and personal care.

As a newcomer to the gold-buying world, Patriot Gold was just who I needed. My representative, Will, took time to answer my questions in plain English with patience and clarity. The process of buyig was explainged and carried out quite smoothly. When I called Will months later to purchase again, he talked to me from his car as he was driving. I call that dedication to personal care of clients. Awesome! I hightly reccommend Patriot Gold!

30 October 2024
Unprompted review
Rated 5 out of 5 stars

I’m very pleased with Patriot Gold…

I’m very pleased with Patriot Gold Group, specifically with Kristen Tucker and Kelly Cook, both of whom I worked with in my recent purchase. They were very responsive and accessible and took care to timely answer all of my questions. Would highly recommend this company if you’re looking to invest in precious metals.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Patriot Gold Group

Patriot Gold Group has provided us with excellent service at every level of our IRA account process. Will Manning is our metals specialist, and he has been most patient and thorough in addressing all of our questions or concerns. Will brings the heart of a teacher to his role as specialist, and never seems impatient or rushed in any of our calls or interactions. This is in stark contrast to other metals companies that we considered in our search for a dealer. Michael Celano, IRA Liaison, has also been tremendously helpful in navigating the intricacies of IRA transfers. Liz in Customer Service, has also been helpful and responsive at all times. In summary, Patriot Gold Group gets our highest recommendation for anyone interested in precious metals as part of their portfolio.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Matt McGuinn & Jimmy Walker

I want to take time to give a huge shout out to these gentlemen. Their patience and willingness to help is refreshing. They go the extra mile to put you at ease and educate you on a process that can be stressful. I know when I call to simply ask a question they will patiently answer, so that I can make an educated decision. I will continue to purchase gold and silver from Patriot Gold because of these gentleman. When I get asked where I buy gold and silver, I always refer them to Patriot Gold. You have earned a customer for life and a huge advocate!
They are the best!!

SG

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Responsive

Responsive, knowledgeable, readily available for my questions & gave me clarity as to the process. Everyone is very Respectful!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

5star advice

Patriot gold group advice me with great answers that I need tho know about .they assist me in immediately

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Matt and Kristen were very knowledgeable and helpful. They responded quickly to my questions and concerns, and since I already had my IRA funds in Money Market, the process was quick and seamless. I thank you very much for the assistance! I will recommend Patriot Gold Group to my friends.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

In August of 2024 I some information from Patriot Gold Group again. I called my goto at Patriot Gold Liz Lane and she put me in touch with Jacob Clauson. From there we finalized another transaction that went smoothly and efficiently. Knowledgeable and Professional.... Happy Customer

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Awesome experience with Patriot Gold Group

Patriot Gold Group made gold and silver investing a safe, profitable, and pleasurable experience for me. Luke did a phenomenal job of guiding me through the process of setting up my precious metals IRA. I highly recommend this company to anyone wanting to invest in physical gold or silver.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

New to Patriot Gold

Matt was professional and experienced while educating me on the aspects of investments with Patriot Gold. I knew nothing about gold and silver until I spoke to him. He was encouraging and supportive throughout this whole process. I would recommend him to anyone exploring this investment path. I feel confident in my choices.

6 August 2024
Unprompted review

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