I had an issue with a Patta longsleeve quality. After explaining my situation, both Junessa and Milton took the time to review my case and discuss possible solutions. While we didn't immediately... See more
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Recently been added to the patta gold access list! Cannot be happier, already getting some fire kicks. It feels so good to have one of your favorite brand that you consider so special making you... See more
Company replied
Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got... See more
Company replied
I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... See more
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Company details
Written by the company
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Contact info
Zeedijk 68, 1012 BA, Amsterdam, Netherlands
- +31 20 3318571
- info@patta.nl
- patta.nl
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Awesome customer service
Neede help from customer service and they went above and beyond - can’t rate them highly enough

Reply from Patta
Very good customer service & very…
Very good customer service & very reactive. I had an issue with an order and the customer service fixed it in a couple of minutes.
Also a very good app and a very good product selection.

Reply from Patta
Brilliant customer service
Brilliant customer service. Dealt with my query within a few minutes and everything sorted. Thanks so much!

Reply from Patta
Thanks to Tomas and the team
Thanks to Tomas and the team, I will to visit and shop with this brand.

Reply from Patta
If I could give more stars, I would!
If I could give more stars I literally would because the service I received from Nadim was by far, above and beyond. When a company employs customer service agents that show genuine concern, care and attention to the issue at hand, they can't go wrong. So impressed with the quality of the brand and now, with the level of quality service given.

Reply from Patta

Reply from Patta
Great customer service
After my recent purchase had an issue with one of the items but the team at Patta resolved the issue immediately. Contact was great & made me feel like i was a valued customer. Great customer service & would definitely recommend them. Very happy with the service & will 100% be buying more items!

Reply from Patta
It's important to know that patta is addictive, once you start buying it you can't stop... ❤️🇳🇱
I'm suspicious about the brand because for me it's the best in the segment and my wardrobe is 60% made up of it, hahahaha, I love Patta, I love their ideas.
And best of all, when I needed support, they were simply incredible. ❤️🇳🇱

Reply from Patta
Amazing brand and amazing customer…
Amazing brand and amazing customer service.
Good quality clothes.
Thanks

Reply from Patta
Patta’s customer service is on point
Patta’s customer service is on point, had a great exchange thank you!

Reply from Patta
Only love
Fantastic brand, fantastic customer service which feels like a true extension of the brand. I love the love that lives at Patta. One of a kind :)

Reply from Patta
Quality service!
Both the people in the store in Amsterdam and customer service has never disappointed me. Knowing patta for over 20 years, the growth they had on this field has been enormous.
If you treat people with respect you will get respect, same applies when dealing with customer service.

Reply from Patta
Pointed and helped to solve EU/UK extra…
Pointed and helped to solve EU/UK extra taxses. Great customer support

Reply from Patta
Fast and clear respone + solution
Quick and clear response, accidentially made a mistake in my orders and the customer service team resolved it very shortly! Thanks again Patta.

Reply from Patta
quick responses save a lot of time
There was some confusion about an order, but it was settled very quickly because of the swift handling of the customer service department. I could go on with my work day within no time, and so could they. Lovely.

Reply from Patta
I had an issue with my giftcard
I had an issue with my giftcard, it didn’t work. I wrote a mail and received immediately a response. Problem solved! Shout out to Farzand!!

Reply from Patta
Not received order but issue was made up for, amazing
Made a order for the heart keyring and although I got a email to say it was shipped the order didn’t arrive which sucked as it was for a Valentine’s Day gift for me and my boo. Emailed customer support and massive shoutout to Yasmina for putting in the effort to make it right! So big up to you! Turned out after some emailing back and forth the item I ordered the warehouse crew manage to found some stock left so without hesitation I copped again plus grabbed another item. Been a patta fan for the past 10 years. So Mad love and thanks again!

Reply from Patta
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