Clive came to fix the LED under-light in my kitchen, which turned out to need a new transformer. He was absolutely fantastic from start to finish. He was very friendly and chatty, which immediately pu... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Fitter (Martin) has done a brilliant job fitting extra units to create a breakfast bar within an existing kitchen. He worked quickly, was neat and tidy and the result is amazing - looks as though it... See more
Company replied
Clive and Kev were great. They fully explained what they were going to do as well as giving a comprehensive overview of the work carried out before they left. Everything was kept tidy and they even fi... See more
Company replied
Really great service and a great kitchen. Design and ordering was a breeze through Tracy and the fitting from Martin and Dave was professional, prompt and high quality! Would have no reservations abou... See more
Company replied
Martin did a brilliant job fitting my…
Martin did a brilliant job fitting my kitchen cupboards, fully recommend
24 April 2026
Unprompted review
Plumbing for the washing machine - Martin…
Martin done a perfect job and fixed everything that was broken all to do with the plumbing of the washing machine. Left everything tidy and the job looks clean and smart now leaving us without any worry of it happening again.
23 April 2026
Unprompted review
Kevin & Martin did an excellent job
Kevin & Martin did an excellent job; they also incorporated all little changes I asked for. They were very fast, efficient and thorough. They left the place spotless. They were polite, friendly and very professional. I have no hesitation in recommending their services and using them again in the future. I wish them all the best. Thank you Kevin and Martin.
22 April 2026
Unprompted review
We wanted to add some extra units to…
We wanted to add some extra units to our new build kitchen.
Sales team were really helpful.
Our fitter on the day was Martin and he did a great job and was a really lovely guy. My husband is a tradesman and he was very impressed with the standard of the units and Martins professionalism.
10 April 2026
Unprompted review
Martin was punctual and did a great job…
Martin was punctual and did a great job in setting up our kitchen island. Ensuring its placed in the right place and fits perfectly into our kitchen.
14 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely feedback. We’re really pleased to hear that Martin did a great job replacing your freezer and cupboard doors. We’ll be sure to pass on your thanks to him!
The Paula Rosa Kitchens Team
They have replaced the freezer door and one of the cupboard door.
Martin has replaced the freezer door and one of the cupboard door and has done a great job. Thanks
13 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for taking the time to share your feedback. We’re delighted to hear you’re happy with the work on your freezer and cupboard doors, and that Martin left such a positive impression.
We hope to see you again in the near future.
Best wishes
The PRK Team
We were very impressed!
We were very impressed with the staff, who were extremely helpful, very knowledgeable and gave good advice.
Quality of our order, when received, was also exceptional. A couple of hiccups, one being ours, which were quickly resolved by Tracy, who looked after us from our first enquiry until completion.
Overall, we were very impressed!
22 January 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for such a lovely review, we’re really pleased to hear how impressed you were with both our team and the quality of your order. It’s great to know the advice and support you received made a difference throughout the process.
We’re especially glad Tracy was able to guide you from your first enquiry through to completion and quickly resolve the couple of hiccups along the way, she’ll be delighted to hear your feedback.
Thank you again for your kind words, and we hope you enjoy your new kitchen!
Great experience
Great service all in all. The communication with the sales team was really good (thanks Tracy!) and Martin was great at fitting the new doors. He is very meticulous and considerate.
2 April 2026
Unprompted review
Reply from Paula Rosa Kitchens
Really great to hear everything went so smoothly, thank you for taking the time to share your experience. We’re delighted the communication from Tracy kept things clear and easy throughout, and that Martin’s attention to detail and care made such a positive impression during the fitting. We’ll be sure to pass on your kind words to them both. Enjoy your new doors!
Best wishes
PRK Team
Excellent all round service from Paula Rosa
Always excellent customer service. The Sales Dept are knowledgeable, and attentive, providing an efficient, friendly service. The fitters are very experienced, knowledgeable & friendly, taking care in my home to get everything just right, leaving the area clean and tidy, having vacuumed and removed packaging. I always think of Paula Rosa first for my kitchen as I know the order will be monitored and well managed and the fitting will be expertly handled.
25 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you received excellent service from start to finish.
It’s great to know our Sales team were helpful and attentive, and that our fitters delivered the high standard of workmanship and care we always aim for. We’ll be sure to pass your feedback on to the team, they’ll really appreciate it.
We’re especially pleased to hear that Paula Rosa Kitchens is your first choice, and we look forward to working with you again in the future.
Best wishes,
The Paula Rosa Kitchens Team
Replace kitchen worktop
Absolutely impeccable service. I was not looking forward to having all three kitchen worktops replaced due to some damage . There is something about “ old school generation “ from start , during and on completion on my experience. I can not fault our fitter at all . He was a very clean and tidy worker and attention to detail was 100% . I didn’t really have to wipe the cupboards or clean at all after he left . One very happy customer. Thank you Martin . It was a pleasure.
16 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your fantastic review. We completely understand that having worktops replaced can feel daunting, so we’re delighted to hear the whole experience felt smooth and well managed from start to finish.
It’s especially great to hear your feedback about Martin. His attention to detail, pride in his work and respect for customers’ homes are exactly what we aim to deliver, and we’ll make sure your kind comments are passed on to him.
We’re so pleased you’re happy with the end result, thank you again for choosing Paula Rosa Kitchens.
Best wishes,
The Paula Rosa Kitchens Team
Clive was very friendly and professional
Clive was very friendly and professional
9 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your review. We’re really pleased to hear that Clive made such a positive impression, his friendly and professional approach is exactly what we strive for.
We’ll be sure to pass your feedback on to him.
Best wishes,
The Paula Rosa Kitchens Team
Great service very polite and…from Kevin
Great service very polite and professional
9 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Hi Kevin,
Thank you for your review. We’re really pleased to hear you received such polite and professional service, it’s exactly what we aim to deliver for every customer.
We appreciate your feedback and hope to work with you again in the future.
Best wishes,
The Paula Rosa Kitchens Team
Really great service and a lovely kitchen!
Really great service and a great kitchen. Design and ordering was a breeze through Tracy and the fitting from Martin and Dave was professional, prompt and high quality! Would have no reservations about using prm again!
4 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your wonderful review. We’re delighted to hear that you’re so pleased with your new kitchen and that the whole experience went smoothly from start to finish. Tracy will be thrilled to know that the design and ordering process felt so easy, and we’ll be sure to pass on your kind words to Martin and Dave for their professional installation.
It’s great to know you’d have no hesitation in using Paula Rosa Kitchens again, that really means a lot to the team. We hope you enjoy your new kitchen for many years to come.
Kevin was very professional
Kevin was very professional clean and tidy. Lovely install with no mess. Would highly recommend
3 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your kind review. We’re really pleased to hear that Kevin delivered such a professional service and left everything clean and tidy after the installation. It’s great to know you’re happy with the result.
Your recommendation means a lot to us, thank you for taking the time to share your feedback.
Reply from Paula Rosa Kitchens
Thank you for your great feedback. We’re delighted to hear that Martin made such a positive impression. He takes real pride in his work, and we’ll be sure to pass on your kind words.
Thank you for the recommendation, it’s very much appreciated.
Extractor Fan Repair
Great service from start to finish. The extractor fan was repaired quickly and professionally, and everything is now working perfectly. Really good experience overall – thank you!
2 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely feedback. We’re really pleased to hear you had a great experience from start to finish and that the extractor fan was repaired quickly and professionally.
It’s great to know everything is now working perfectly. Thank you for taking the time to share your experience, it’s very much appreciated by the team.
Martin was great
Martin was great, he fixed the issue in literally 5 mins and was all smiles. Excellent service!
2 March 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your great review. We’re really pleased to hear that Martin was able to resolve the issue so quickly and with a smile.
It’s fantastic to know you received excellent service, we’ll be sure to pass on your kind feedback to Martin.
Great job done professionally
Great job done professionally, thanks.
23 February 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your kind words. We’re delighted to hear that you were happy with the job and that it was carried out professionally.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share your experience. If you ever need us again, we’ll be more than happy to help.
Kevin changed our splash back for us…
Kevin changed our splash back for us and did a great job!!
23 February 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely review! We’re so pleased to hear that Kevin did a great job changing your splash back. He’ll be delighted to know his work made such a positive impression.
We really appreciate you taking the time to share your experience and hope to help you again in the future.
Plumber
Plumber very friendly and helpful , problem was resolved very quickly and efficiently
20 February 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your kind feedback! We’re really pleased to hear that your plumber was friendly and helpful, and that the issue was resolved quickly and efficiently. Providing prompt, professional service is always our priority, so it’s great to know we delivered on this occasion.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future if you ever need us.
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