Clive was fantastic. Really went above and beyond to assist us today. Unfortunately, our matter went from a simple tap replacement to issues with small leaks and piping. However, Clive not only replac... See more
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Review summary
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Had a tall kitchen unit delivered and fitted by Clive yesterday. Definately a 5 star review. He was punctual, friendly, polite with excellent installation of unit and cleaned up so no mess at all.... See more
Company replied
Martin - Outstanding and absolute amazing! He entered my house with a kind demeanour, taking his shoes off without being asked too and was very polite in general. Martin cleaned up after himself when... See more
Company replied
Clive came to fix the LED under-light in my kitchen, which turned out to need a new transformer. He was absolutely fantastic from start to finish. He was very friendly and chatty, which immediately pu... See more
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4.8
Excellent
88 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
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Kevin was very helpful and professional
Kevin was very helpful and professional
6 July 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely review. We’re so pleased to hear Kevin was helpful and professional, and we’ll be sure to pass your feedback on to him.
Extra cabinets
Martin installed some extra cabinets for me in my kitchen. He did a fantastic job putting them in and gave me some helpful advice about extending our lights underneath. He also did a great job removing dust etc from the installing process. Great customer service
30 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for taking the time to leave such a lovely review. We’re so pleased to hear Martin did a fantastic job installing your extra cabinets and that his advice on the under-cabinet lighting was helpful too. It’s great to know everything was left clean and tidy afterwards. We’ll be sure to pass your kind words on to him.
Martin came out to do some remedial…
Martin came out to do some remedial works after a leak and did a fantastic job. Quick, efficient and friendly. What more can you ask for. 5 stars*.
29 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for the 5-star review. We’re really pleased Martin was able to get the remedial work sorted quickly and efficiently after the leak. It’s great to hear his friendly approach made the experience a positive one too. We’ll make sure your comments are shared with him.
Martin was amazing!
Martin was amazing!
Very thorough and very efficient!
Highly recommend him
Fantastic job!
I'm a very happy customer.
24 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
This is brilliant to read — thank you for sharing such positive feedback. We’re delighted that Martin’s thorough and efficient approach left you so happy with the work. Your recommendation means a lot, and we’ll make sure Martin sees your kind comments.
Clive came out today to adjust our…
Clive came out today to adjust our kitchen cabinets in our new build. The finishing details really make the kitchen. Thank you.
23 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for sharing this with us. It’s lovely to hear that Clive was able to make those final adjustments and help bring the kitchen together. The finishing details really do make such a difference, and we’re pleased you’re happy with the result.
Kevin was absolutely superb
Kevin was absolutely superb. The work is lovely and he is so friendly and tidy.
23 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
What wonderful feedback, thank you. We’re so pleased to hear Kevin made such a positive impression and that you’re happy with the finished work. His friendly approach and care in leaving everything tidy are exactly what we aim for, and we’ll be sure to share your comments with him.
Efficient job
Martin was very friendly, helpful and extremely efficient.
16 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for taking the time to leave a review. We’re really glad to hear Martin was friendly, helpful and so efficient during his visit. We’ll make sure your kind feedback is passed on to him.
Highly recommended, quality work
Very good , efficient , highly recommended
16 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your recommendation. We’re really pleased to hear you were happy with the service and found everything efficient. Your feedback is much appreciated.
Professional, polite & tidy
Kevin came today and replaced our utility unit, he was very polite & left the area clean and tidy. He explained to me everything he had done when he was finished
8 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your kind review. We’re really pleased to hear Kevin was polite, tidy and took the time to explain the work once your utility unit had been replaced. We’ll be sure to pass your feedback on to him.
Martin came round today and was super…
Martin came round today and was super helpful and knowledgeable Thankyou!
4 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely feedback. We’re so pleased to hear Martin was helpful and knowledgeable during his visit. We’ll make sure your comments are passed on to him.
Excellent service
Martin was very swift and did an excellent job. Friendly and did a great job. Would recommend
4 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for the recommendation. It’s great to hear Martin completed the work swiftly and to such a high standard. We’re also pleased his friendly approach stood out, and we’ll make sure your feedback is shared with him.
Excellent service
Kevin attended our new home today to look at our dishwasher which was loose. He remedied the issue quickly, efficiently and with utmost professionalism. Kevin also had excellent customer care with a lovely friendly and helpful demeanour. We are certainly satisfied customers!
3 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for such a thoughtful review. We’re delighted to hear Kevin was able to resolve the issue with your dishwasher so quickly and professionally. It’s especially lovely to know his friendly, helpful approach made such a positive impression. We’ll be sure to pass your kind comments on to him.
Excellent service very courteous
Excellent service very courteous, professional and helpful. Fixed my skirting board lighting issue in quickly, efficiently and with no mess. 10 out of 10 from me, Thank you.
1 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your lovely review. We’re really pleased to hear you were happy with the service and that the skirting board lighting issue was resolved quickly, efficiently and tidily. We’ll be sure to pass your kind feedback on to the team. Thanks again for taking the time to leave us a 10/10 review.
Thanks to Kevin and Clive for…
Thanks to Kevin and Clive for completing the work at speed and leaving the kitchen and areas that they used nice and tidy!
2 June 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your lovely review. We’re really pleased to hear Kevin and Clive completed the work quickly and left everything clean and tidy. We’ll be sure to pass your kind feedback on to them.
High quality kitchens and great aftersales service!
High quality kitchens matched with First Class Customer Service.
I had a minor issue with an order for a replacement cupboard door, however, the swift acknowledgement of this by everyone within Paula Rosa Manhattan was nothing short of brilliant!
Everything was brought to a speedy and successful conclusion by the team at Paula Rosa Manhattan Kitchens due to their commitment to their customers by providing quality products and moreover, when things sometimes may not go to plan, they are 'on it' to resolve matters quickly and so very professionally!
A big thank you!
28 May 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you so much for your kind review. We’re really pleased to hear that, despite the minor issue with your replacement cupboard door, the team were able to respond quickly and bring everything to a successful conclusion.
We always aim to provide high-quality products and first-class customer service, so it’s lovely to know this came through in your experience. We’ll be sure to pass your feedback on to everyone involved. Thank you again for taking the time to share such thoughtful comments.
Reply from Paula Rosa Kitchens
Thank you for your kind feedback. We’re really pleased to hear the visit was friendly and professional, and that good rapport was built along the way. Your comments are much appreciated.
Martin has done the work so quick and…
Martin has done the work so quick and made it look perfect .
21 May 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your feedback. We’re so pleased to hear Martin completed the work quickly and that you’re happy with the finished result. We’ll be sure to pass your kind comments on to him.
Reply from Paula Rosa Kitchens
Thank you for your review. We’re really pleased to hear Kevin did a great job, and we’ll make sure your feedback is passed on to him.
the work was done quickly and without…
the work was done quickly and without any problems
14 May 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for your review. We’re pleased to hear the work was completed quickly and without any issues. Your feedback is much appreciated.
Clive was friendly and he was great at…
Clive was friendly and he was great at fixing a few snags including a few issues that we didn't notice until he came. Everything was perfect in the end!
10 May 2026
Unprompted review
Reply from Paula Rosa Kitchens
Thank you for sharing your feedback. It’s great to hear Clive was able to spot and resolve the snags, including a few you hadn’t noticed, and leave everything finished perfectly. We’re really pleased his friendly approach made the visit a positive one.
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