Paul Meakin Estate Agent Reviews 

568
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service provided, often describing it as excellent from start to finish. Reviewers frequently praise the staff for being highly professional, friendly, and approachable. Many people appreciate the team's supportive approach, making complex processes feel stress-free and reassuring. Customers consistently mention excellent communication, noting that the team keeps them informed and answers questions promptly. Specific individuals are frequently singled out for their exceptional helpfulness and efficiency. The company is highly recommended for its reliable and responsive approach to managing properties and resolving issues swiftly.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, friendliness, and... See more

Service

People report positive experiences with service, consistently highlighting the team's efficiency and... See more

Customer service

Consumers find customer service to be positive, highlighting the efficiency and helpfulness of the staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently received news that our landlord wanted possession of his property after a year and 5 months. As a family with two young kids this was not the ideal scenario we’d hope for.However, Alliso... See more

Company replied

Rated 5 out of 5 stars

Myself and my partner have just purchased our first home through Paul Meakin. We couldn't be happier with the service they provided. Niam showed us the property first and we were so impressed with the... See more

Company replied

Rated 5 out of 5 stars

Recently sold our house through Paul Meakin and can’t thank the team enough for their support throughout what can be a very stressful process. Niam and Kelly were fantastic with the viewings, and k... See more

Company replied

Rated 5 out of 5 stars

Exceptional service from start to finish! Emma and the team at Paul Meakin were amazing throughout what turned out to be a really stressful and unpredictable purchase. Even with challenges li... See more

Company replied


Company details

  1. Estate Agents
  2. Property management company
  3. Property valuer
  4. Property Rental Agency

Written by the company

We sell, let and manage properties in the Croydon and surrounding areas, we offer bespoke marketing packages and have been providing a quality service since 1973. As an independent, family run business, we pride ourselves on going the extra mile for all our clients. We aim to give you an innovative experience and you can be assured that with our established reputation as a marketing leading Estate Agent, we deliver a service that is personal and professional whether you are buying, selling, or letting. Our team of dedicated and knowledgeable staff are here to guide you through your property journey. We are open 7 days a week across our branches which sets us apart from our competitors.


Contact info

5.0

Excellent

TrustScore 5 out of 5

568 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(568)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Caring

Caring, Efficient and on your side.

18 August 2023
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

Rated 5 out of 5 stars

Selling Property

From the first call and through out my moving journey, Paul Meakin have been professional, courteous and efficient. All the team at Meakins have been very helpful in making the process stress free.

23 May 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued buisness

Rated 5 out of 5 stars

Excellent service! Great team.

I’m so glad I chose Paul Meakin for the sale of my New Addington home.
From the first meeting and valuation with Sian, through to exchange just 8 weeks on, I felt confident that our sale was being managed by a knowledgeable and professional team.
Many thanks also to Amy and Natalie for taking the time to answer all my questions along the way with such patience!
Thanks again,
Karen

3 August 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued Buisness the team will be delighted with your comments.

Rated 5 out of 5 stars

Long distance house move

Sam was very reassuring when I decided to put my house on the market after living there for over 30 years. Everything moved at my pace, everything was clearly explained and I was kept up to date during the process. Once we secured a buyer Gill was brilliant, always available and again constantly kept me updated. I would definite recommend Paul Meakin.

28 July 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business the team will be delighted with your feedback.

Rated 5 out of 5 stars

Would use again

Helpful, friendly staff, nothing too much trouble. Highly recommended

30 June 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review

Rated 5 out of 5 stars

It’s been a long haul but we’ve been…

It’s been a long haul but we’ve been kept in touch the whole time and bearing in mind the current situation I think we’re lucky to get a buyer even at a lot less than we hoped.

18 July 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review

Rated 5 out of 5 stars

Exceptional customer service and after care.

Just recently sold my property using Paul meakins Estate Agents. I have been using them for many years now. I previously rented, bought and sold over a 13 year period and wouldn't use anyone else. The staff at Paul meakins are very professional, polite and respectful and the standards are very high just what you want from your local Estate agents. I've just completed my sale and I have to give a special mention to Gill Arkwright who dealt with my completion. Gill's customer service skills was exceptional from start to finish highly professional and very knowledgeable. I had a lot of stress with my sale as it fell through twice and finally completed on my third. Gill was very good in dealing with my buyer, solicitor and purchase agent, she responded very quickly and was always happy to talk and put my mind at ease. I would definitely recommend Paul Meakin to anyone who wishes to sale or purchase as your in safe hands with a incredibly reputable company a agency you can trust! Thanks again to everyone.

12 June 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank your for your valued repeat business a review comments, the team and Gill will be delighted. Best wishes for your new home and thank you once again.

Rated 5 out of 5 stars

Paul Meakin are just fantastic estate agents

Sam and Gill and all the team at Paul Meakin have been really excellent, the process of selling our house (through no fault of their own) has taken 15 months and they have been very patient they had buyers for our house within 2 weeks of going to market and we truly believe they are the best agents in South Croydon with the most knowledge of the local area to get you the best price for your house or find you the perfect home. We can’t recommend them enough.

Thanks so much for everything

29 May 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business Sam, Gill and the team will be delighted with your comments.

Rated 5 out of 5 stars

Paul Meakin of Selsdon

Paul Meakin of Selsdon, were the agents we were buying our house from. Dealing with us was Gill Artwright, she was amazing as she was dealing with a chain of 9 houses. Gill kept us updated and ensured we all were aware of where each of us were on every stage, Gill would be very prompt in returning our calls and emails. Gill went an extra mile and was amazing and brilliant to synchronise all 9 houses to complete and move on the the same day despite nail biting last minute hiccups. To rate Gill as 5 star is underrating her, we give her 10 golden stars.⭐ Thank you Gill Artwright.

19 May 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review, Gill and the team will be delighted with your comments.

Rated 5 out of 5 stars

Great job!! Highly recommend!

Throughout the whole process the team delivered, communicated and provided me with reassurance that they were in control and had my best interest in mind.

Gill was exceptional. This was a challenging sale and she delivered above and beyond. She was patient, on the ball, transparent and got the deal over the line.

A massive thank you to Gill and the team.

6 April 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the team will be delighted with your comments.

Rated 5 out of 5 stars

Amazing Estate Agents

I cannot recommend Paul Meakin enough. From the moment they came to value our house to the day of completion, they were amazing. Amelia took all of the photos of our house and made it look perfect, Michelle helped us to sell it within a few days and Gill was an amazing sales progressor. She helped us through the whole process once under offer and was an incredible support to us. Gill was extremely responsive, keeping us in the loop at all stages and helping to answer any queries. Thank you so much to the whole team!

6 April 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review comments the team will be delighted with your feedback.

Rated 5 out of 5 stars

I would highly recommend the Paul Meakin team...

This is the second property I have sold with Paul Meakin in Selsdon. I would recommend to anyone!

I specifically dealt with Sam, Amelia and Gill. Always professional, helpful great at what they do.

Thank you again!

3 April 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your returning business and review the team will be delighted.

Rated 5 out of 5 stars

A Very Positive Experience

All the staff at Paul Meakins were brilliant from beginning to end. Very professional, friendly and approachable. When things became stressed with my solicitors they were always at hand to help and sort out the issue. I cannot recommend them highly enough. Thank you to everyone at Paul Meakins Selsdon.

3 April 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business.

Rated 5 out of 5 stars

Thank you Paul Meakin

Thank you Paul Meakin family! We could not have done this without you, and we are endlessly grateful for your hard work and expertise to land our first home! Special thanks to Gill who answered all our queries and took over the process from when the priced was accepted until it reached completion!

31 March 2023
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and feedback the team and Gill will be delighted, best wishes in your new home.

Rated 5 out of 5 stars

Recommend to rent through.

Great communication and fast replies. Always seemed to go the extra mile to make sure everything was right.

1 March 2023
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued custom, the lettings team will be delighted.

Rated 5 out of 5 stars

Property Sale

Recently sold a property through Paul Meakin. Gill, Sam and the team were very helpful throughout the process, keeping me up to date and helping progress the sale quickly.

10 February 2023
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

Rated 5 out of 5 stars

Michelle was very polite and very…

Michelle was very polite and very helpful all staff was good sort out your problems and stress as well. I would recommend any one. very good agent I sold my flat in three month. Best service.

23 January 2023
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the team will be delighted with your comments.

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