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PawChamp Reviews 19,020

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 9,946 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized approach and quick response times. Reviewers are particularly impressed with the efficient and easy user experience, often noting the valuable advice and support received. However, some people were dissatisfied with subscription issues, mentioning unexpected charges after trial periods or difficulties canceling. A few other people also felt that the user interface for reviewing past lessons was not intuitive, and some found the information provided to be basic.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness, knowledge, and supportive... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, praising the app and expert advice for... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used the app sparingly, but the advice and exercises were well received by my pooch and she is doing great. I forgot that I had signed up for an introductory offer, and when the offer was ove... See more

Company replied

Rated 4 out of 5 stars

Learning about my rescue dog's behavior. I just want to continue on with the modules without having to comment. Once I complete the modules I will leave a review

Company replied

Rated 5 out of 5 stars

Outside of the app, I've also done additional research. My findings of methods to stop biting seemed cruel so I used the chat feature of the app. Philip asked all the right questions and gave advice... See more

Company replied

Rated 5 out of 5 stars

Mia gave me some big advice and help understanding what I was doing wrong with Sadie's training even though she has made tremendous progress in it. She helped me realize I was putting Sadie through so... See more

Company replied


Company details

  1. Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

19k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Eva was super informative and helpful

Eva was super informative and helpful. She worked with me until I felt comfortable with the training method she suggested, and also I was impressed that she wanted to touch base with me to see how I was progressing with my pet in a couple of days. 100% satisfied customer here!

27 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear about your positive experience with Eva! It's fantastic that she took the time to ensure you felt comfortable with the training method and even followed up to check on your progress with your pet. That kind of personalized attention and dedication to your success is exactly what we strive for at PawChamp. Your satisfaction means everything to us, and we're so glad Eva could help you and your furry friend on your training journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Not sure yet

Not sure yet, just getting started

25 May 2026
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Reply from PawChamp

Dear Bruce,

Thank you for your review!

We're excited that you've just gotten started with PawChamp! Your positive rating means a lot to us, and we can't wait to see the progress you and your furry friend will make together. If you have any questions or need guidance as you explore our programs, please don't hesitate to reach out - our team is here to support you every step of the way!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Great Advice & Patient

Robert gave me several tips to try. Only time will tell if they help, but the tips were solid. He took plenty of time with me. I hadn't been happy with the program, but input from him made all the difference in my opinion of the program.

26 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Robert made such a positive impact on your experience with PawChamp. It's fantastic that he took the time to provide you with solid, personalized tips and that his expertise helped you see the program in a new light. That kind of patient, dedicated support is exactly what our team strives to deliver, and we're so glad it made all the difference for you. We're confident that the advice Robert shared will continue to help you and your furry friend succeed!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 3 out of 5 stars

Nothing to review yet.

Nothing to review yet.

26 May 2026
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Reply from PawChamp

Dear Vickie,

Thank you for sharing your review. 

We completely understand, and we hope you’ll have the opportunity to explore the training more soon.

If you experience any issues finding your training plan or accessing the content, we’ll be happy to help. 

Wishing you a great start and happy training with your dog 🐾


You can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

I requested to be cancelled and it was…

I requested to be cancelled and it was done very quickly without further correspondence.

26 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're glad to hear that your cancellation request was processed quickly and smoothly. We understand that sometimes circumstances change, and we appreciate your feedback on how seamlessly we handled your request. Your kind words mean a lot to us, and we're grateful for the opportunity to have served you and your furry friend.

If you have any questions in the future - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

1st time

For my first interaction, Eva was great and found something I can work on in addition to training standard.

26 May 2026
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Reply from PawChamp

Dear Brenda,

Thank you for your wonderful review!

We're thrilled to hear that Eva provided you with such a great experience on your first interaction with PawChamp. It's fantastic that she was able to identify personalized training opportunities for you beyond the standard program — that's exactly the kind of tailored support we strive to provide to help you and your furry friend succeed. Your positive feedback truly means the world to us and motivates our entire team!

If you have any questions as you continue your training journey, please don't hesitate to reach out — we're here to support you every step of the way!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very informed and respectful

Very informed and respectful

26 May 2026
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Reply from PawChamp

Dear Kaitlyn,

Thank you for your wonderful review!

We truly appreciate you taking the time to share your feedback. It means so much to know that you experienced our team as informed and respectful—these values are at the heart of everything we do at PawChamp. Your kind words motivate us to continue delivering the best possible experience for you and your furry friend.

If you have any questions or need further assistance, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

John was very helpful

John was very helpful, training for both me and my pup is progressing nicely.

26 May 2026
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Reply from PawChamp

Dear Tamara,

Thank you for your wonderful review!

We're so glad to hear that John has been helpful in your training journey! It's fantastic that both you and your pup are making great progress together. Our team is dedicated to providing personalized support every step of the way, and it's incredibly rewarding to know that we're making a positive difference for you both. Your success is what motivates us to keep doing what we do best.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Knowledgeable Dog Expert and Supportive Resources

My chat experience with Ave was amazing! I genuinely felt like I was heard and received realistic advice and guidance to help find real solutions. Additionally, the tools and exercises that were suggested are purposeful and not just meaningless. I’m excited to continue this learning journey with my dog having PawChamp’s support!

26 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear about your positive experience with Ave! It's fantastic to know that you felt heard and received practical, realistic guidance that's making a real difference for you and your dog. We're equally proud that the tools and exercises we've recommended are purposeful and tailored to your needs. Your excitement about continuing this learning journey with PawChamp's support means the world to us, and we can't wait to see the progress you and your furry friend make together!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

I have not participated in the program…

I have not participated in the program yet.

26 May 2026
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Reply from PawChamp

Dear Karen,

Thank you for your review!

We're grateful for your positive rating and excited that you've joined the PawChamp community. We look forward to the moment when you're ready to start your training journey with us. Whenever you're ready to dive in, our team and expert trainers are here to support you and your furry friend every step of the way. Don't hesitate to reach out if you have any questions or need guidance getting started!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

He gave me ideas I had never thought of…

He gave me ideas I had never thought of to try with my dog who has PTSD

26 May 2026
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Reply from PawChamp

Dear Donna,

Thank you for your review!

We're so glad that our expert was able to provide you with fresh ideas and new approaches for your dog's PTSD. It's wonderful to hear that you found the guidance helpful and inspiring. Supporting dogs with behavioral and emotional challenges is at the heart of what we do, and we're thrilled that our trainers could contribute to your journey together. Your dedication to helping your furry friend means everything to us!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Ann Barrette,

Thank you so much for leaving us a 5-star review! We truly appreciate your support and are so glad you've decided to join the PawChamp community.

We're excited to have you on this journey with us. As you explore the program, know that our team of experts is here to help guide you every step of the way. If you have any questions or need assistance as you get started - please do not hesitate to reach out to us!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Diamond gave me great advice for the…

Diamond gave me great advice for the training issue that I was having!

26 May 2026
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Reply from PawChamp

Dear patricia,

Thank you for your wonderful review!

We're so glad that Diamond was able to provide you with great advice for your training concerns! Our expert trainers are passionate about helping you and your furry friend succeed, and it's fantastic to hear that the guidance made a difference. Your positive feedback truly motivates our team to continue delivering personalized support and expert solutions.

If you have any questions or need further assistance - please do not hesitate to let us know!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Good communication

Good communication, vey helpful

26 May 2026
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Reply from PawChamp

Dear Laurie,

Thank you for your review!

We're thrilled to hear that you've had a great experience with our communication and support. Providing helpful and responsive service to our customers and their furry friends is at the heart of what we do, so your feedback truly means a lot to us. We appreciate your trust in PawChamp and look forward to continuing to serve you!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Cannot find the app I was using for…

Cannot find the app I was using for training? Frustrating$

26 May 2026
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Reply from PawChamp

Dear Cathie,

Thank you for your review!

We're glad you're still giving us a 4-star rating despite the frustration you experienced. We understand how annoying it can be when you're looking for something specific in the app. We'd love to help you locate the training content you were using. Please reach out to our support team at support@paw-champ.com with details about what you're looking for, and they'll be happy to guide you to it right away. Our team is available 24/7 to assist you.

If you have any other questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

He had great suggestions

He had great suggestions. I will try them out and follow up.

26 May 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that our expert provided you with great suggestions! It's wonderful to know that you're excited to try them out. We'd love to hear how things progress with your furry friend, and please don't hesitate to reach out if you have any questions along the way. Our team is here to support you every step of the journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

This is an excellent presentation to…

This is an excellent presentation to help make you and your dog better in situations that you need them to be calm. The instruction is cohesive and continues in a logical manner....I recommend it.

26 May 2026
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Reply from PawChamp

Dear Jane,

Thank you for your wonderful review!

We're thrilled to hear that you found our presentation excellent and that it's helping you and your dog achieve the calm, focused behavior you need. It's wonderful to know that the logical flow of our instruction made the learning experience clear and easy to follow. Your recommendation means so much to us, and we're delighted that PawChamp is making a positive difference in your training journey together.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I truly like that there is someone…

I truly like that there is someone available anytime I post a question

26 May 2026
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Reply from PawChamp

Dear Lorrie,

Thank you for your wonderful review!

We're thrilled to hear that you appreciate having support available whenever you need it. Being there for our customers and their furry friends is at the heart of what we do, and knowing that our responsiveness is making a positive difference means everything to us. Your feedback motivates our team to continue providing the exceptional support you deserve.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Distractions when at stay

We’re going to start working her suggestions today

26 May 2026
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Reply from PawChamp

Dear Roger,

Thank you for your wonderful 5-star review!

We're thrilled to hear that you found valuable suggestions in our training content for working with distractions during the stay command. It's exciting to know that you're ready to put these techniques into practice with your furry friend! We'd love to hear how the training progresses, and remember that our expert team is always here if you need any guidance along the way.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

She gave me good advise and made me…

She gave me good advise and made me feel better about my dogs behavior

26 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad that our expert was able to provide you with helpful advice and support regarding your dog's behavior. It's wonderful to hear that you're feeling more confident about your furry friend – that's exactly what we're here for! Your positive feedback means the world to us and reminds our team why we're passionate about helping dogs and their owners thrive together.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

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