Always happy with Paws Service. It’s very important that our eldest border collie has her diabetic food supply uninterrupted Paws do their level best to ensure that happens Thus far, Paws have don... See more
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Placed an order for a bag of cat biscuit, dog treats and dog toy. Had an email a few days later to say they were sorry but the dog treats were out of stock and was I aware that the cat biscuit was nea... See more
I’ve ordered twice now from this company, the first time there was going to be a delay getting stock, I was informed by email, but I also telephoned to find out when stock was expected. The lady I spo... See more
Rang your Customer Service Dept and a lovely lady was so helpful with giving me advice and how best to ensure my order would be received quickly. I really appreciated it and received my order within... See more
Company details
Written by the company
PawHeads is an RCVS Registered Premises and Accredited Internet Retailer specialising in Veterinary Pharmaceuticals, foods and pet supplies and are regulated by the VMD. PawHeads Limited is a UK registered business founded in 2019. PawHeads' objective is to deliver an excellent service at the lowest possible prices we can.
Contact info
63E Lord Avenue, TS17 9JX, Stockton-on-Tees, United Kingdom
- 01642769878
- admin@pawheads.com
- pawheads.com
Great customer service
Excellent prices & great communication
Excellent prices & great communication. Fast delivery. Would highly recommend
Arrived quickly and a lot cheaper than…
Arrived quickly and a lot cheaper than the vets and I didn't have to get the car out to get it
Always great communication about my…
Always great communication about my order, well packaged and quick delivery.
Very helpful and efficient
Very helpful and efficient. I will definitely recommend you.
Happy to get the exact size needles
Happy to get the exact size needles, can be misleading but all was very clearly identified
A very professional and efficient…
A very professional and efficient ordering snd delivery method.
Exceptional service as always and kept…
Exceptional service as always and kept up to date with the order along with the delivery.
Fast, no fuss, ordering
Order processed quickly, dispatched immediately.
Prices very competitive compared to my local vet.
The option to send hard copy of prescription by post, with order processing from digital copy speeds up process immensely.
Always excellent service
Purchase always what ordered, and delivery quick and on time.
Thank you for the quick delivery and…
Thank you for the quick delivery and the smooth ordering service. The products were well packed and as stated.
Thank you again for the service.
Had both items I required at a good…
Had both items I required at a good price with free delivery.
Deliver on time
Easy to order online and the order…
Easy to order online and the order arrived within days. Excellent service
Very helpful and delivery was next day
Very helpful and delivery was next day, can't fault them
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