Pawprints to Freedom Reviews 

i have had nothing but good experiences with pptf. They do get busy and sometimes replies can be slow however these are volunteers and they are extremely helpful.
the adoption and foster process is indepth which again is a good thing as this proves that they wont just rehome to anyone.
in all one of the better rescues i have dealt with over the years,
well done to all the staff for doing such a difficult job.

I’ve followed Pawprints to Freedom for a long time, and I can say without hesitation that they are one of the most dedicated, compassionate, and hardworking rescues out there. Their team goes above and beyond to help the dogs in the most desperate situations, often the ones other rescues won’t or can’t help.

What makes Pawprints so special is their hands-on involvement. They don’t just coordinate from afar. They travel to Romania, witness the heartbreaking conditions firsthand, and physically rescue these dogs themselves. It’s raw, difficult work, but they never shy away. Their mission is selfless, and everything they do is driven by love and an unwavering commitment to the dogs.

Here in the UK, their efforts continue with just as much passion. They work tirelessly to find the right fosters and adopters, and their support throughout the process is exceptional. We have fostered for them personally, and I can honestly say we felt completely supported and guided the whole way through. They were informative, kind, and always just a message away. It felt like they were holding our hand every step of the way.

It breaks my heart to see this rescue subjected to unfair criticism. Sadly, I’ve seen firsthand how some people take on a dog, change their minds, and then fabricate reasons to return the dog, often blaming the rescue rather than taking responsibility. That kind of behaviour is not only unfair, it’s disgusting. But I want to be clear: Pawprints to Freedom are there for their fosters and adopters every step of the way. Their priority is always the dog’s wellbeing, and they do everything they can to make each placement a success.

How they manage to do what they do, day in and day out, is beyond me, but I’m so grateful they do. They are truly worth their weight in gold. If you’re thinking of fostering or adopting, please don’t be swayed by negativity. Trust the work, the passion, and the genuine care that defines Pawprints to Freedom. They are heroes in every sense of the word.

I fostered a dog through Pawprints to Freedom. The experience was deeply distressing — and has raised serious concerns about how this charity is run.

I was told — both by kennel staff and as reflected in the charity’s own agreement — that this would be a two-week foster placement with a view to adopt. I agreed on that basis, with the understanding that if it wasn’t a suitable match, the dog would be moved on after that trial period. But when safety issues arose, I was told I would need to continue housing the dog indefinitely, with no clear timeline or plan in place.

The dog displayed severe behavioural issues that had clearly been ongoing in her previous home — including fear-based aggression, intense resource guarding (of spaces, objects, and people), and multiple attempts to bite. None of this was properly disclosed. Her profile used watered-down language like “vocal” instead of aggressive, prolonged barking and snarling, and “nipping” instead of attempted biting. After connecting with her previous owner — whose review I came across online — I learned there had been multiple attempted attacks, which were entirely omitted from her history. He also told me he had felt bullied into keeping her longer than he felt safe, which exactly mirrored my own experience.

Despite raising repeated concerns, I was told the only alternative was to put her into private boarding at my own expense — £200 per week, with no end date. This was not only unaffordable, but unable to, private boardings wouldn’t take her own due to her behaviour. It became clear that unless I pushed for a final deadline, the charity would continue to leave me in an unsafe and unsupported situation. I eventually gave them a firm date — a week’s notice — letting them know I would be returning her directly to the kennels myself. Only then did they finally act.

One volunteer in particular Ciara was especially unprofessional and harsh throughout. Rather than listening to my concerns or helping find a solution, they pushed their own emotional agenda and made me feel judged and blamed. It became increasingly clear that the wellbeing of both dogs and fosterers takes a backseat to procedure and internal biases within the team.

I also contacted the Pawprints complaints team. Their website says they will respond within three days — in reality, it took ten days, and the response I eventually received took no accountability for what had happened. Now, four weeks on, I’ve received no further reply at all.

Even more concerning is that the dog has since been re-advertised using the same misleading and diluted description — with no mention of the serious behavioural issues or safety concerns I and the previous owner both experienced. This is not only irresponsible, it’s dangerous — setting up other people to walk blindly into a situation they’re not prepared for.

The dog was only with me a short time, but by the end of week one, I knew this was not a suitable or safe long-term match, at week 3 I passed her back over to the kennels. This dog is a sweet loving girl at her core, but sadly will be unable to settle and learn if PPTF are not honest about her needs and behaviour.

While one staff member was kind and helpful, the wider experience showed a deeply concerning pattern of poor communication, lack of responsibility, and misplaced priorities. I found the previous owner’s review by chance, and it helped me understand what I was dealing with — which is why I believe it’s so important to share mine.

Based on my experience, I strongly recommend you steer clear of Pawprints to Freedom.

Adopted an 8 month old puppy, they were so helpful and fast in the adopting process, we were able to get him within a month.

Since we got him he has been a little nervous, Tegan and the team are excellent at supporting all hours of the day no matter how big or small.

As soon as we have room we will be adopting again through PPTF, they are such a great company.

Adopted through PPTF. They were excellent to deal with. All volunteers with very thorough home checks and interviews. You are also assigned your own worker who supports you through the whole process. Great charity 💚

I had the most amazing experience adopting my dog through Paw Prints for Freedom. From the very first interaction, their team was incredibly supportive, compassionate, and professional. They made the adoption process seamless and ensured that my new furry friend was a perfect fit for our family. The care and attention they put into matching pets with their forever homes is truly remarkable.

What stood out to me the most was how dedicated they are to the animals’ well-being and the effort they put into providing support post-adoption. It’s clear that they genuinely care about the dogs and their future families. Adopting through them has been a life-changing experience, and I am forever grateful to Paw Prints for Freedom for bringing this sweet soul into my life.

Highly recommend to anyone looking to adopt a dog and give them a loving home! x

Very good experience I've had with Pawprints, my admin Ash helped me out a ton going through the various steps and in the end I ended up with a new family member and another dog free from the kennels.

No complaints.

We adopted Barry from Pawprints to Freedom and I can’t thank them enough! They listened to all our preferences and they were able to find us a dog that suited us perfectly. The staff are so friendly and a special thanks to Ash who took us through the whole process, and has supported us after the adoption.

Fostering Benny and Baxter, from Paw Prints to Freedom, has been the most magical and rewarding experience I have ever been a part of. Seeing two scared pups arrive and then watching them turn into confident and lovable dogs within a week has been an incredible journey. From the kind and knowledgeable Jane and Anne who did the home check and follow up, to the other admins, and transport teams, pptf have been there every step of the way for me. I would 100% recommend to anyone: please consider opening your home to a Romania rescue dog. Some of them have had such terrible lives but despite that they are the most intelligent, loyal and affectionate dogs I have ever met. My boys toilet trained within 3 days! Pptf chose the most perfect pair for me. The only tough part will be when they get adopted!

We’ve had our rescue dog for 6 weeks now and Pawprints have been amazing the whole way through. There was so much information before we got our dog and they really helped us be as prepared as possible. Our admin contact, Ash, has been so helpful and supportive, we had some issues with our dog and he got the answers from the wider teams within the charity straightaway and we never felt overwhelmed or alone. They’ve helped us with health issues and behaviour training and everyone volunteering is incredible.

The people I spoke to leading upto getting my dog from Romania they were lovely gave loads of information, then when the day came for him to arrive he came right to my door he has settled in so well,he is so loving and gets on with my other 3 dogs you would think he has been for ages not just arrived 3 weeks ago .I can get in touch with my admin Ash to ask any questions and he always messages me back also he messages me to see how cooper is so I know I have got continued support if needed I would definitely use them again and highly recommend.

We adopted a 2nd dog as our first was really nervous and we felt he needed a friend to give him some confidence. My admin Jackie was amazing at giving me advise on how to do the introductions as I've never done that before. She always had time for my questions and when I just needed that little bit of reassurance we were on the right track.
Our first dog was from their Cheshire Kennels and our second direct from Romania, which was a very surreal experience, like waiting for santa to visit.
They insist on creating a safe space for the dog to decompress after their long journey and to take things nice and slow, very good advice.
Compared to other rescues I've adopted through, pawprints2freedom just suited me better, others I've used never provided after care or even seemed to want any updates. I'd definitely recommend them.

Adopted a large 5 year old dog, Dasher from Romania. From start to finish the process was smooth, but thorough. Ash my assigned admin was an absolute pleasure to deal with and was always on hand for advice and support. Dasher arrived promptly after the final checks were completed and is settling in well to home life. Special thanks also go to all the other volunteers who contributed to ensuring that Dasher finally got to his forever home.

We fostered a lovely 5 year old dog, Joshie, from Romania. He was dropped to our front door after a long journey and it was a pleasure to see him settle and grow in confidence. Our admin, Ash, was on hand for advice the whole time and helped to find Joshie an adoptive owner that was suitable for him. Overall, it's been a rewarding experience that I would highly recommend.

What amazing work this group of volunteers do, who work all hours alongside their normal jobs to help rehome all the rescue dogs. The communication was amazing, they walk you through the whole journey and no question is too small to ask. Even after your rescue has arrived at your home the support is always there in case you ever need it. We've had our rescue for 3 months now, and it is like she has been part of our family for longer. When we had a wobble on our behalf they stood by us and gave us that extra support needed. I can not fault anything they do, the people are friendly, understanding and will listen to you.

Our Romanian dog was stone deaf and massively reactive, constant hysterical barking. We were not told this on adoption. Then became aggressive. Our vet (a very experienced and sensible lady) advised to pts. The kennel manager at PPTF was very judgemental and unpleasant to us, to the extent that I refused to have anything more to do with her, the whole experience was absolutely awful. Eventually they took the dog back, we were told she was going to a foster home but in reality she was dumped back in the kennels and readvertised for adoption at full price, and we've now learned that she was aggressive in the kennels towards other dogs before we adopted. We have submitted a complaint to their dedicated complaints email and have had no reply. It cost us £400 (not counting food toys bed etc) to adopt a dog and all we were left with was 5 weeks of stress and hell because PPTF inappropriately house dogs. We have requested our money back from them but no reply. I suspect a scam going on. I've researched PPTF and there's a very interesting article in horse and hound website, seems we're not the only ones to fall for this. Small claims court is calling!! Just be very,very careful, it's not fair on people, and it's certainly not fair to the dogs. The Association of Dogs and Cats Homes have never heard of this place, nor indeed have the RSPCA which strikes me as odd.....

At first I wanted a dog trained for foster to maybe adopt none was what fitted for me n lad I seen a pup a wanted told not available for foster then they done best for me adopt her .the admin bloke ash helped n supported me to get the pup i wanted I now had her since December she’s now goin out but slow steps but very cheeky playful and my baby girl . Admin and the lady who does video checks is lovely full support if needed . I got my dog who now a cheeky bugger gets away with everything

I cannot fault this rescue. Had rescue dogs all my life, (PPTF for my second most recent Rommie). They take time to answer questions, were thorough with homecheck, interview and excellent advice and information about settling your new arrival, what to expect and how to help them adjust from their journey I was confident their dogs are well cared for, prepared for transport and updates on their journey.
Post-adoption, my homechecker and point of contact volunteer both checked in to see how we were doing. I followed their advice to the letter and have the most gorgeous 1 year old who is loving, gentle and bright! 2.5 months after her arrival and she has fitted in to our household better than we could ever have dreamed!
Our resident older Rommie didn't immediately welcome her, but with slow, sensible introductions and plenty of walks together they are bonding in a very positive way and love their games of chase on the beach!
We would thoroughly reccommend Pawprints to Freedom and would not hesitate to adopt from them in the future. Thank you PPTF for giving us our amazing companion Fizzy (was Lara). We are very happy!

Absolutely wonderful charity! We adopted a precious boy (Rupert) from them and we’re so happy! Staff were great and kept us up to date throughout the whole process. Ash was our assigned contact and he checked in with us regularly, long after the adoption took place and helped us whenever we needed him. Couldn’t praise this charity enough and we’ll certainly be looking to adopt with them again in the future!

Had a fantastic 5*experience with Pawprints to Freedom and all it's wonderful staff🐕🐕
Came across these guys on Facebook, excellent communication from start to finish very professional
Adopted the most beautiful furbaby from Pawprints , the transition recieving the dog to the after care and anything I wanted in the middle was second to none ,I felt safe and supported by numerous people from the company in particular Ashley he's been with me every step of the way he's a credit to the company ,if anyone is interested in adoption or even just have questions use these guys they are so on the ball🐕🐾🐾