While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, including toys and treats, which are often described as unique and well-received by their pets. Many people also highlight the excellent value for money offered by the boxes and individual items. Reviewers frequently commend the staff for being incredibly friendly, helpful, and knowledgeable, providing useful advice and making the shopping experience pleasant and personalized. The service is often noted for its cheerfulness and efficiency, with many consumers appreciating the care and passion the team shows for pets.

What people talk about most

Product

People report positive experiences with the products. Customers consistently praise the amazing quality of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the great value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely incredible lovely lady whom took the time to help pick the perfect gifts for our box. She went above and beyond. Nothing was too much trouble even though it was extremely busy at the buts... See more

Rated 5 out of 5 stars

We met Paws box today with our fur grand baby Mabel. Mabel had a lovely time picking her new toys and very yummy treats. Mabel also loved her popcorn and bandana too🐾 We will certainly be following... See more

Rated 5 out of 5 stars

Stumbled across this stand where you can purchase toys and treats for your pet. There was a mystery box that had a deal, or you could choose several items for a deal price. You could also buy them sep... See more

Rated 5 out of 5 stars

I met pawsbox at the dog event in Whiteley Saturday with my Rottweiler and I couldn’t recommend them enough! They are amazing! My boy loved the toys that much I couldn’t put the bag down because he ke... See more


Company details

  1. Pet Care Store
  2. Pet shop

Written by the company

Paws-itively the Best Gifts for Your Dog! At Paws Box our mission is to spread doggy smiles and waggy tails every day! Every pup deserves to be spoilt - all our Paws Boxes are curated specifically to help you celebrate your special dog on every occasion or 'just because' - because who needs an excuse to spoil their furry bestie!? Do you have dog-friendly accommodation? If so, turn tail wags into rave reviews with Paws Box - The ultimate welcome gift for your VIP (Very Important Pooch) guests. Every staycation becomes extra special when your guests bring their four-legged best friends along, so why not make those pups feel just as pampered as their humans? With Paws Box, you can roll out the red carpet for every canine guest with a beautifully curated welcome box designed just for dog-friendly accommodation like yours. Each Paws Box is a tail-wagging treasure chest filled with holiday essentials for discerning doggos – all customised to reflect your unique location, vibe, and budget. > Need eco-conscious packaging and locally made treats? We’ve got it covered. > Want premium boxing with branded goodies and keepsakes? Absolutely. > Fancy your own logo on the box, plus bespoke items for that signature touch? You bet. > Did we mention that every single box includes a handwritten welcome note, because it’s the thoughtful details that leave a lasting impression. We collaborate with you to create your welcome box concept, drawing on inspiration from thousands of boxes already delivered to delighted pups and their proud pet parents throughout the country. What’s inside a typical Paws Box? Think: > Two engaging, tail-wagging toys > Two gourmet artisan treats > A snuggly blanket to make special pooches feel right at home > A handy towel for post-adventure cleanups, freshly embroidered with your logo Plus, a range of high quality add-ons from delicious shampoo to toast-worthy doggy wine! It’s everything a pup needs for the paw-fect holiday - and everything you need to stand out as a truly dog-welcoming destination.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mystery box

Got a mystery box at the south of England show.
Safe to say it didn’t disappoint, one happy dog
Thank you for our extra bag of goodies ☺️

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of toys and treats.


Great selection of toys and treats.
Went for a mystery box and got some great gifts for my puppy

8 June 2025
Unprompted review
Paws Box logo

Reply from Paws Box

Thank you so much for your great feedback, our Mystery Boxes tend to go down so well! We're so pleased that your pup loved it! 🐶🤩🥰

Rated 5 out of 5 stars

Very friendly people

Very friendly people

8 June 2025
Unprompted review
Paws Box logo

Reply from Paws Box

Awww! Thank you so much for this! It's nice to be nice, and it helps that we have lovely customers! 🤩🥰

Rated 5 out of 5 stars

Great find at the show!

Great find at the show!
I came across this stall and couldn’t resist picking up a couple of bags. The staff were super friendly and I’m sure the dog will be very grateful!

8 June 2025
Unprompted review
Paws Box logo

Reply from Paws Box

This is wonderful to hear. Thank you so much for taking the time to give us such lovely feedback! 🧡💛

Rated 5 out of 5 stars

Dog talk

Dog talk! Lovely people!

8 June 2025
Unprompted review
Paws Box logo

Reply from Paws Box

We do love to talk all things dog! 🤣 thank you so much for the wonderful feedback! 🧡

Rated 5 out of 5 stars

Great toys and treats for dogs

Met the team at the South of England Show and got lots of advice in choosing the right toys and treats for my dog. They were friendly and helpful with a good range of products. Would definitely revisit them at other shows.

8 June 2025
Unprompted review
Paws Box logo

Reply from Paws Box

It was lovely to meet you! We're so pleased to hear that you are happy, thank you for taking the time to provide us with such great feedback! 🧡💛🧡

Rated 5 out of 5 stars

Loved the idea of the mystery box

8 June 2025
Unprompted review
Paws Box logo

Reply from Paws Box

Aww! We love the Mystery Boxes too, and seeing the unboxing! It makes our hearts full to see the doggo reactions! Thank you so much for your positive feedback! 🧡💛

Rated 5 out of 5 stars

5 star products

The box was a grata idea and all the items my dogs love!

8 June 2025
Unprompted review
Paws Box logo

Reply from Paws Box

Thank you so much for the positivity!! We really appreciate it! Glad that your dogs are happy pups too!🧡💛🧡

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look