PAX Labs Reviews 146

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I will never ever buy or recommend pax to anyone. I have had the pax 3 years or two ago stopped working within the year no communications from pax. This January I bought the pax plus today after only... See more

Rated 1 out of 5 stars

We purchased a PAX mini in Febrauary 2026, less than 2 months later it failed. I tried for days and no support from PAX. They kept me running around via email asking for the same info over and over ag... See more

Rated 1 out of 5 stars

Purchased Pax Mini in June 2022. By Spring 2023, the device has stopped producing much vapor. Chambers, pipe cavity, mouthpiece, etc. always kept clean. Emailed the company scores of times since th... See more

Rated 1 out of 5 stars

Pax 3 devices stopped vaping properly in under 3 years. Reached out to customer service who made me provide tons of photos as well as do multiple steps to troubleshoot and fix but none of them worke... See more

Company details

  1. Cannabis shop
  2. Electronic cigarette store
  3. Tobacco shop
  4. Vaporiser shop

Information provided by various external sources

PAX Labs is an American electronic cigarette company founded in 2007 that markets the PAX vaporizers.


Contact info

  • Alabama Street 660, 94110, San Francisco, United States

  • pax.com

2.0

Poor

TrustScore 2 out of 5

146 reviews

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Rated 4 out of 5 stars

Finally, drug paraphernalia with a degree of refinement & finesse

I’ve dabbled with vaporizers since the 90’s when they were just modified soldering irons mounted inside a glass globe from a porch light. Hey, they’re still selling them & they still work, albeit with serious limitations. Today, many products promise you all those billowing clouds of thick, tasty vapor. Some are lying, others are *really* expensive, and a few work well but are clunky/awkward. And then there’s Pax. I can only speak for my Pax 2 - as I have no interest in extracts or fancy tech stuff a la Pax 3 - but it delivers the goods and for just $150 delivered. Discrete, refined, and, yes, it’s sort of the Lexus vaporizer many of us have been waiting for. If it’s good enough for Bill Maher, waddya waiting for?

15 October 2019
Unprompted review
Rated 1 out of 5 stars

Typical warranty scam

Brilliant stuff, buy a PAX 3 register it. No problems at all. Device develops a problem and now my warranty is non existent because it was purchased through a supposed authorized dealer that were apparently not authorized. If they told me this when I registered it I would have returned it, I gave them all this information when I registered it. The main point of my contact was to establish my warranty was valid. 10 year warranty. What a scam! Either that or the people in customer support really should be elsewhere

30 July 2019
Unprompted review
Rated 4 out of 5 stars

Their products are ingenuitive and easy…

Their products are ingenuitive and easy to carry especially the Pax2. I've avoided the new Pax 3 because who really needs a wireless device by your mouth so you can read the settings on your phone when you can read the settings on the front of the device. This wireless craze has gone too far. Don't people realize it's EMF radiation. They have good customer service and if you are looking for flavor... no better device!

19 September 2018
Unprompted review
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