Payhip - Sell Digital Products Reviews 417

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making it simple to set up and manage their online stores. Many highlight the excellent customer service, noting the quick response times and the helpful, personalized assistance received from the support team. People also appreciate the product's features, finding it a great solution for selling digital products and integrating with their existing websites. However, some people were dissatisfied with the customer service, mentioning issues with slow responses or a complete lack of communication regarding specific problems. A few customers also experienced difficulties with the website's functionality, such as broken download links or limitations in creating membership areas and multilingual support.

What people talk about most

Website

People report positive experiences with website. Many reviewers find the platform intuitive and easy to use... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the helpful, timely, and... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Product

Consumers generally express satisfaction with the product, highlighting its ease of use for selling digital... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and helpful responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lucy has been great in helping me to navigate Payhip. She has fixed issues for me when I accidentally made two store accounts, helped me with applepay setup, and has answered every question I have alo... See more

Rated 5 out of 5 stars

Let's start with what triggered this review today. I had a question over the weekend and posted it on Saturday afternoon and woke up Monday morning with the solution. Amazing response time, even bett... See more

Company replied

Rated 5 out of 5 stars

Whenever I've had a question or shared feedback with Payhip, the response time has been solid. I haven't experienced issues with the storefronts I build, so I can't speak to troubleshooting, but my te... See more

Company replied

Rated 5 out of 5 stars

I wanted to set up my own website to sell my printable math resources but didn't know where to start! Payhip was recommended to me by another resource creator so I gave it a go! I was surprised at h... See more


Company details

  1. Ecommerce solution provider
  2. E-commerce service

Written by the company

Payhip is an e-commerce platform that enables anyone to sell digital products, online courses, memberships, or online coaching directly to their audience. You can embed Payhip directly into your website or you can use our free fully customizable storefront to sell your work. Payhip takes care of everything. We're an all-in-one ecommerce solution for over 130,000 thriving creators!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

417 reviews

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Replied to 5% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic site

'Payhip' is a great company for those just getting started with running an online business as well as those more seasoned sellers: it is easy to use, cost effective and has a great support team who are readily available to help.
Highly recommended, if you are thinking about joining 'Payhip' - don't hesitate, just do it!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I’m pleased with Payhip

I’m relatively new to Payhip, but found very quickly that it’s a great resource for people entering the online business with their digital products. They have a variety of page templates and getting started is pretty easy. When I make a sale, I’m informed right away when the sale is made, who bought it and when they downloaded it. The payment process is efficient and easy. Overall, I’m pleased with Payhip and I expect that I’ll be adding more digital products soon.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Ready to participate in the world of online business?

If you are ready to participate in the world of online business? Look no further than Payhip! This incredible platform empowers you to sell your products without the burden of monthly subscription fees. Instead, you only pay a small percentage per sale, so you can start your journey with zero upfront costs!

The resources are abundant, with a wealth of easy-to-follow videos and tutorials to guide you every step of the way. What truly sets Payhip apart, though, is their outstanding customer service. I had the pleasure of dealing with Lucy, who went above and beyond to help me set everything up and address all my questions.

If you’re looking for a supportive and inspiring environment to launch your business, Payhip is a 5-star experience!
Make your entrepreneurial dreams a reality, I recommend you get signed up today!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I have requested information on 3…

I have requested information on 3 different occassions and received answers the same day.
I have found their support to be above anyone else such as Gumroad.
Anyone wanting to build a business with digital content will be well served on Payhip.

27 July 2025
Unprompted review
Rated 3 out of 5 stars

Payhip will not sell PLRs

Payhip will not sell PLRs through its service. I didnt realize this until I had everything set up and working. They should have been clear from the beginning.

I did find it after the fact in their terms. So I'm adjusting this rating accordingly.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

I use Payhip to house digital products…


I use Payhip to house digital products that weren’t just created—they were encoded.

As a strategist and educator, this platform supports ease, sovereignty, and scale. It’s simple, customizable, and respectful of the creator’s flow.

For coaches, spiritual entrepreneurs, or anyone building legacy through digital tools—Payhip honors your voice and protects your vision.

— Lady Prosperity | Gulf Coast Strategist | Viral With Intention™

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Loving the experience

Loving the experience! Great tool to create curriculum, add digital products, and create landing pages. I’ve had my account for several years, I’m more helping other business owners navigate by using this powerful tool.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

I'm new to the site

I'm new to the site, but so far, I'm really impressed! The platform is easy to navigate, which makes getting started simple and stress-free. One feature I especially love is the ability for my customers to offer my products as a gift — such a thoughtful and creative idea!

I’ve had a small interaction with customer service, and it’s been great so far — responsive and helpful. I'm looking forward to working with this platform long-term and seeing where this journey takes my business. So far, so good!

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Multi-store owner

For me Payhip is Ideal as I can manage all three of my stores on their platform very easily and their tech team are some of the best I have worked with down the years. In short, I cannot rate them highly enough !

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Payhip is a great site for anyone…

Payhip is a great site for anyone wanting to start their own online business, to sell products without the monthly subscription costs that many of the other sites charge. You pay a small % per sale, so until you make regular sales, there's no upfront costs! There are tons of easy-to-follow help videos and tutorials. But the customer service and tech support are fantastic, nothing is too much trouble. Kim really helped me set up everything and answered lots of query questions. Its a 5***** company!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Great for Startups

It's a great platform for startups because of the low cost of entry. It offers such a range of functions, that it can be tricky to find what you want - but the help functions and support are very good. If starting up, I would recommend spending some time learning your way around. Overall - it's a fantastic service.

8 July 2025
Unprompted review
Rated 2 out of 5 stars

Payment marked as “Paid” but not received – no support response

I’m a new seller on Payhip. I received a €183 payment on June 26th (Order ID: xGaq7DoZGD), which is marked as “Paid” on the platform. However, the funds have not been transferred to my verified PayPal account.

I have contacted Payhip support multiple times and received vague answers at first, then no reply at all — even after a formal request.

This delay is unacceptable. I now ask Payhip to release the funds immediately or explain what’s going on.

If there is a reason for the hold, it must be communicated transparently. Otherwise, I will escalate further.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Flexible to use & great for beginners!

I'm still fairly new to using Payhip and have two stores on their platform. What I most like about them is that you can set up your store with no upfront costs. You just pay 5% commission to Payhip on sales. So it's great for beginners.

You can build blogs on their platform and custom pages. On one of my stores, I have set up my own Ebook products, where Payhip handles the UK and EU VAT. (As a comparison, on Amazon's KDP system you'd be paying them 30% on sales instead of 5%, and only if you price your Ebooks below $10.)

On my Ebook store I use blogs to generate affiliate sales too, even though they are written with the purpose of attracting traffic to the store.

I am also using custom pages as the entry point to a funnel for growing an email list - with a giveaway of a free Ebook, also hosted ("secretly") on Payhip.

I highly recommend Payhip, especially for the VAT handling, but also the flexibility to make lots of different product types (though I only use Digital Products on there); to attract search engine traffic via blog posts; and the ability to make attractive landing pages for email funnels.

Give it a go - it's free to start!

(The only cost for me was buying a custom domain name and using that for my Payhip store - which is also free to do, unlike some other platforms that charge a hefty fee on top!)

28 June 2025
Unprompted review

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