TMS Legal Reviews 

598
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often highlighting successful claims and quick payouts. Reviewers frequently mention excellent communication, with staff keeping them informed throughout the process. The team is often described as polite, helpful, and highly professional. However, some customers also noted issues with communication and updates regarding their claims. A few other people also felt that there were problems with payment processing, including unexpected fees, demands for already settled amounts, or delays in receiving compensation.

What people talk about most

Service

Users describe positive interactions with service, highlighting its quickness, effectiveness, and... See more

Claim

Customers had positive experiences with claim, often highlighting the professionalism and efficiency of the... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting quick and efficient payouts, often... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TMS legal has been absolutely amazing. On a few occasions now they have managed to win my cases. Today I have received £3600 into my account after a credit company charged me extremely high inter... See more

Rated 5 out of 5 stars

I understood that I would pay quite a bit in fees but could never have sorted it myself. Some things need to be left to the experts! I received more than expected so very happy. Money paid in my bank... See more

Rated 5 out of 5 stars

We have been using TMS Legal and very successful and obtaining a refund for 1 motor finance claim and 2x credit cards Vanquis Bank - Aqua - along with Oodle car finance . Great experience definitely... See more

Rated 5 out of 5 stars

From the moment I got in contact with this legal team, the service has been consistant and professional. There level of communication was on point. The regular updates of the progression of my claim g... See more


Company details

  1. Law firm

Written by the company

Solicitors specialising in mis-sold financial products - unafordable lending on loans, credit cards, overdrafts and vehicle finance. Also packgaged bank account claims.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

598 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(598)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service all the way

I understood that I would pay quite a bit in fees but could never have sorted it myself. Some things need to be left to the experts! I received more than expected so very happy. Money paid in my bank within a few hours of TMS receiving the payment. Excellent and polite service throughout with great communication. I would thoroughly recommend.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

First and foremost TWS won my case

First and foremost TWS won my case . They kept updated at every move while case was on going. Although it took a while to get to the end They percevered and won the case very happy with the work they did.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

TMS Legal assistance

My own experience with TMS Legal has been excellent with great communication always from them although it does take a little while for the lenders to respond, TMS kept me informed at each point. I still have some more redress to apply for and have been guided by Shane who has been very helpful. I can only Highly recommended anyone to use TMS Legal for redress assistance.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Credit Card Claim…

Thank you to TMS for efficiently settling my credit card claim. They were informative helpful and to tbe book. Thank you all for the swift responce.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

I found TMS absolutely brilliant…

I found TMS absolutely brilliant communicated so well with me and achieved a win for me also Beth is a credit to the company always responded and helped me with all my questions quickly and efficiently thankyou

11 July 2025
Unprompted review

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