Very helpful response to an initial email. Subsequently very helpful on the phone explaining products and relevant alternatives. Product delivered promptly and politely although not yet installed... See more
Company replied
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Review summary
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Great service. I ordered two items separately - it was my mistake - and I therefore paid for delivery twice. Without prompting the company noticed this and combined the orders and refunded the duplica... See more
Company replied
The products - hinges and tracking rollers for new wooden doors for my garage - look strong and robust and the tracking roller worked perfectly in the old track so I am very pleased with them. They we... See more
Company replied
I was really surprised to get an upgraded like for like sliding door rail etc for what was a very old model,fitted perfectly and now supporting a much heavier door with ease. The staff I spok... See more
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Company details
- #55 of 93 best companies in Hardware Shop
Written by the company
Our expertly designed sliding and folding door hardware systems are perfect for saving space, increasing natural light, creating flexible spaces and providing hard wearing solutions for virtually any type of application. Applications include wardrobe & cupboard doors, pocket doors, exterior doors, room dividers, office partitions, large heavy duty applications as well as bespoke systems. Wherever a sliding or folding door can work, we offer a solution.
Designing and Manufacturing Since 1921
Written by the company
- As a designer and manufacturer of sliding door hardware since 1921, it's safe to say that our expertise in this area is of the highest standard.
- Our offices, people, technology, materials and tooling may have all changed over the course of almost a century but the Henderson ethos of how we design and manufacture our products has remained the same and is testament to our success today. P C Henderson manufactures to strict quality standards of BS EN ISO 9001.
- Impressive Product Range
- From small 9kg siding hatch doors to 8000kg large industrial doors - our range of hardware caters for projects of all sizes. With over 60 different hardware products, interior and exterior options, top hung and bottom rolling support options, along with a huge range of accessories - our vast product range is difficult to surpass. Wherever a sliding or folding door can work, we offer a solution.
Buy online today!
Next day delivery available.
Over 60 products to choose from for virtually any application.
Contact info
Durham Road, DH6 5NG , Co. Durham, United Kingdom
- +44 (0) 191 377 7345
- sales@pchenderson.com
- pchenderson.com
4.7
Excellent
799 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great advice supplied me with the…
Great advice supplied me with the correct parts that meant I could do the job a treat.
19 May 2025
Reply from P C Henderson
Hello Gary,
Thank you for taking the time to leave us a 5-star review, we really appreciate it. We are pleased that we were able to offer great advice and you received the parts you needed to complete the repair of your Henderson garage door.
P C Henderson Team
Quality product, excellent service.
Prompt responses & order delivered quickly. Goods were correct, of good quality and appropriately packaged.
7 May 2025
Reply from P C Henderson
Hello,
Thank you for taking the time to leave us a 5-star review, we really appreciate it. it is great to hear you were pleased with your experience when ordering spare parts for your Henderson garage door.
P C Henderson Team
The excellent information on your…
The excellent information on your website enabled me to ascertain which cable kit I needed and that it would fit perfectly, which it did.
12 May 2025
Reply from P C Henderson
Hello John,
Thank you for the 5-star review, we really appreciate it and we are pleased to hear you found navigating the website easy and were able to find the spares you required to repair your Henderson garage door.
P C Henderson Team
Pricey but good service and part was spot on
I found the exact part I needed and whilst I did feel that both the part and the delivery costs were a bit high, it arrived earlier than promised and was easy to fit.
2 May 2025
Reply from P C Henderson
Hello Craig,
Thanks for the review, we appreciate your feedback. e do try to keep the prices as low as possible and prices on garage door spares have increased less than 10% since 2008 (17-years) so do feel that we have kept them as low as possible. It is good to hear you were pleased with the delivery and installation.
P C Henderson Team
Good quality parts/service
9 May 2025
Reply from P C Henderson
Hello Rob,
Thanks for taking the time to leave us a 5-star review, it is appreciated. We are pleased to hear you were happy with the quality and service when ordering spare parts for your Henderson garage door.
P C Henderson Team
A really solid and well constructed…
A really solid and well constructed hanging, sliding door track. Easy to fit and unobstrusive
30 April 2025
Reply from P C Henderson
Hello Ian,
Thank you for the 5-star review we really appreciate it. it is great to know you are happy with the quality of the product.
P C Henderson Team
Reply from P C Henderson
Hello Marion,
Thanks for taking the time to leave us a 5-star review. It is great to hear you found the process quick and easy when ordering spare parts for your Henderson garage door.
P C Henderson Team
Great on line advice
Great on line advice, prompt delivery and the correct parts delivered.
29 April 2025
Reply from P C Henderson
Hello Nick,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear you were happy with the advice given and the delivery time.
P C Henderson Team
The fact that I was able obtain 2…
The fact that I was able obtain 2 Tangent 301 Intermediate Guides enabled me to repair 60 year old garage doors and make them function again.
29 April 2025
Reply from P C Henderson
Hello Peter,
Thanks for the 5-star review, we appreciate it and we are glad we were able to help. let's hope you get another 60 years out of them, or at least a good few more.
P C Henderson Team
Product was as expected /better than…
Product was as expected /better than expected and arrived promptly
28 April 2025
Reply from P C Henderson
Hello Susan,
Thank you for the 5-star review, we really appreciate it. It is great to hear that you were happy with both the product and the delivery.
P C Henderson Team
Rapid and satisfactory response to…
Rapid and satisfactory response to complaints, even for a tiny order
24 April 2025
Unprompted review
Reply from P C Henderson
Hello Julia,
Thank you so much for the 5-star review. It is great to hear we were able to resolve any issue that you had.
P C Henderson Team
Reply from P C Henderson
Hello Robert,
Thank you for the 5-stare review, we really appreciate it. We are glad to hear you were happy with the speed of the service and everything was as expected.
P C Henderson Ltd
Sliding door gear- a good product but…
Sliding door gear- a good product but extremely overpriced for what it was, would have been expensive at half the amount
7 April 2025
Reply from P C Henderson
Hello Simon,
Thanks for taking the time to leave a 4-star review. It is great to hear you were pleased with the product and I am sorry to hear you thought the product expensive. We do try to remain as competitive as possible when it comes to pricing, until March of this year we had not implemented any price increase for over 2-years. Unfortunately due to the ever increasing costs of material we had to increase prices this year, however always try to keep any increases to a minimum.
P C Henderson Team
Easy to order and prompt delivery
Easy to order and prompt delivery. Part fitted very well and is good quality.
9 April 2025
Reply from P C Henderson
Hello Gary,
Thank you for the 5-star review. It is great to know you found the ordering process easy and the part was delivered quickly when ordering parts for your Henderson garage door.
P C Henderson Team
Reply from P C Henderson
Hello Eldon,
Thanks for taking the time to leave us a 5-star review, it is great to hear you were pleased with the product.
P C Henderson Team
Reply from P C Henderson
Hello Jim,
Thank you for the 5-star review, it is appreciated and it is great to hear you were pleased with the quality of the item and the delivery time.
P C Henderson Ltd
Professional and experienced!
Hendersons were extremely helpful in finding and ordering correct parts for our old garage doors. They looked at our photos and decided correctly what we needed. The parts arrived in good time. Unfortunately they were unable to fix them for us but the part they played was the most difficult one. A well experienced company
28 March 2025
Unprompted review
Reply from P C Henderson
Hello Jennifer,
Thanks for taking the time to leave us a 5-star review. We really appreciate it and it is great to hear we were able to help and that delivery was prompt when ordering spare parts for your Henderson garage door.
P C Henderson Team
Reply from P C Henderson
Hello Paul,
Thanks for taking the time to leave us a 5-star review. It is great to hear you were pleased with the delivery time when ordering spare parts for your Henderson garage door.
P C Henderson Team
Don't normally give a review
Don't normally give a review, but on this occasion the service was outstanding from this company. Honest and upfront company to deal with, I would use them again and again.
1 April 2025
Reply from P C Henderson
Hello Andrew,
Thank you for the 5-star review, we really appreciate it (especially as you do not usually leave reviews) It is great to hear you were happy with the service you received.
P C Henderson Team
Perfect product perfect service
19 March 2025
Reply from P C Henderson
Hello David,
Thank you for the 5-star review, we really appreciate it. It is great to know you were happy with both the product and service when ordering parts for your Henderson garage door.
P C Henderson Team
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