Received product as promised. However, activation via the internet did not work and had to call the Microsoft help to get it activated. But once I did that everything was OK.
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Review summary
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I had a problem getting my license key to work. I was skeptical but the customer service was phenomenal in each interaction I quickly spoke with a person who was knowledgeable, understandable and work... See more
I'm a repeat customer for purchasing software. I did encounter an error message as I tried to activate it, but their customer service was able to resolve it within a few minutes. I've been using my... See more
I had an initial problem with using a Windows 10 Pro Key. I was given written instructions and the problem was solved. Will buy from PcMasters Shop again.
Company details
Written by the company
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 888-877-5208
- support@pcmasters-shop.com
- pcmasters-shop.com
3.9
Great
530 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Very fast delivery.
5 October 2024
Microsoft Office Professional 2021
When I Uploaded Microsoft Office Professional 2021, I had Trouble with the License Key and I Asked for Help and they Immediately Walked me thru Finding the Information that they Needed and then Took Care of Licensing the Product for me... Very Pleased with the Product and Service!!! Highly Recommended!!!
5 October 2024
Could not get my product to work
Could not get my product to work. I received an 80 % refund.
4 October 2024
At the end honesty and help
4 October 2024
Product
Product, and pricing were correct. The reason it got 2 stars was the process aftersales. No email about my product was ready for download and no instruction on how to install after download.
4 October 2024
Very helpful everytime I contact them!
8 October 2024
The license given was not valid and not…
The license given was not valid and not authorized to be used, and Microsoft support flagged it as a non genuine key. It was unable to be used and subsequently had to purchase a different one directly from Microsoft. I sent screenshots and images of the error and was told to call Microsoft for verbal assistance where I ran into even more problems. I will never use or recommend anything from here again. As well, I noted to all my contacts about the situation and they will be spreading the information as well. Highly disappointed in the scam based company that you have been operating.
8 October 2024
Good seller
Easy purchase, good price and everything worked as it should have ... would buy again ..
30 September 2024
Your support staff was available and…there to respond when I needed guidence.
Your support staff was available and helpful 24 x 7 but I had no idea what to expect and the detail that Microsoft needed was beyond what I anticipated.
7 October 2024
I was having an issue validating my…
I was having an issue validating my license key and Dan helped me out and I thought it was going to be a total loss but he really came through like a champ so I'll be recommending you guys to everyone I know that has an issue with software!
7 October 2024
Recommended
6 October 2024
Cd key didnt work
Cd key didnt work. Said i needed to update my computer with some 3rd party malware download they sent me to hack me
5 October 2024
About time I found you.. See you again soon.
From beginning to end with first purchase...perfect in every way.
Next purchase no so perfect. Still unable to come away with win 10. installed. Otherwise still satisfied.
4 October 2024
Very satisfied !
Purchased Windows 10 & Office to upgrade from Windows 7. I needed help with both installations and received immediate answer at their help line and friendly assistance that got the issues resolved first time. Very satisfied with this company…they are the real deal !!
3 September 2024
I checked your business with BBB and…
I checked your business with BBB and found out it was an A+ rated business. You were straight up in representing your product. Great experience.
1 September 2024
Fast response by PCmasters Shop
The response of PCmasters Shop to my problem was quick and worked great.
5 September 2024
Had to call Microsoft to activate Office. Not cool!
Had to chat with your help desk to find out I would have to got to call Microsoft to activate the software. Took quite a long time to get the software activated. First time I've ever had to do this when I have a key.
3 September 2024
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