Received product as promised. However, activation via the internet did not work and had to call the Microsoft help to get it activated. But once I did that everything was OK.
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Review summary
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I had a problem getting my license key to work. I was skeptical but the customer service was phenomenal in each interaction I quickly spoke with a person who was knowledgeable, understandable and work... See more
I'm a repeat customer for purchasing software. I did encounter an error message as I tried to activate it, but their customer service was able to resolve it within a few minutes. I've been using my... See more
I had an initial problem with using a Windows 10 Pro Key. I was given written instructions and the problem was solved. Will buy from PcMasters Shop again.
Company details
Written by the company
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 888-877-5208
- support@pcmasters-shop.com
- pcmasters-shop.com
3.9
Great
530 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great prices, better support!
Not only great prices, but extremely fast and thorough help after the purchase.
When I had trouble with my software license number, and since the price seemed too good to be true, I emailed support and literally asked if I had been scammed. I should've known I hadn't. Within a half hour they did all the registration for me and all I had to do was start the program. A+++++!
3 September 2024
Unprompted review
Very easy to buy vintage software!
31 August 2024
Several Problems, Much Help
My problems were several and it seemed everytime I was given a solution, some other problem would pop up. But Customer Support was fantastic! I wish I knew who it was who helped me because I'd love for that person to get kudos!
15 August 2024
Unprompted review
They are Amazing
They are Amazing! I got a Windows Activation Key for my personally built computer, and I was struggling get windows to activate. Not only did they tell me step by step how to do it, but when I was struggling and unable to activate it on my own, they helped me by activating it themselves. They sent me the confirmation key and all I had to do was enter it in, and everything was golden. Thank you so much!
13 August 2024
Unprompted review
Awesome help from Jae
Awesome help from Jae, in Customer Support. This Old Lady really appreciated her knowledge and patience. Thank you!
5 August 2024
The price and process are gest
The price and process are gest. I just wish the download completion notice was more obvious...
6 August 2024
Trustworthy and helpful
Trustworthy and very helpful with excellent support and willing to help in anyway they can.
7 August 2024
They helped me with installing windows…
They helped me with installing windows 10 on my computer all kinda of issues with my PC but Angel stuck with me. She was very skilled and made it happen.
5 August 2024
I can't figure it Word and Excel are on…
I can't figure it Word and Excel are on my computer. It seemed to make several changes on my computer.
6 August 2024
Installation Problems
I was very happy with the price! However, I had problems when I went to install the product. It said that the key had already been used. I had to call Microsoft to get it useable.
5 August 2024
That was easy
That was easy - so fast I didn't even know it was there!! I will certainly look here first for my computer software needs. Price, delivery, service, follow-up, function!!
4 August 2024
Great buying experience
Finding the product I needed was easy the transaction quick, and the support was great! - Thank you!
3 August 2024
I was having issues getting the…
I was having issues getting the download and then getting the product key to work the online chat was amazing....they were so helpful and got me through it all successfully!
2 August 2024
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