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PCP Claimback Reviews 

882
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how helpful, polite, and professional the support staff are, making the initial setup remarkably smooth and very easy to follow. Many people frequently mention that communication is absolutely spot on, with the dedicated team keeping them thoroughly well-informed at every single stage of the whole process. However, some people mentioned that the procedure takes a very long time and often feels exceedingly slow to progress. Others also felt quite frustrated by relentless requests for additional information, noting that they would probably be much better off handling the claims entirely by themselves.

What people talk about most

Claim

Consumers find claim experiences to be deeply divided. Many reviewers praise the helpful communication,... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are easy to... See more

Service

People report positive experiences with service, highlighting exceptional support and continuous updates... See more

Response time

Customers had positive experiences with response_time, praising the fast, efficient, and proactive service.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting quick, organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Contacted this company about 18 months ago. Provided all the documents required and they began my claim. From the outset i was warned that the process would be prolonged, and may not be settled by 20... See more

Company replied

Rated 5 out of 5 stars

Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner... See more

Company replied

Rated 5 out of 5 stars

PCP claimback keep me informed of any updates which is reassuring. After looking back into my car ownership they have discovered another claim I can make which makes 3 altogether. Happy with the ser... See more

Company replied

Rated 5 out of 5 stars

They have kept me informed all the way my claim is going. Unfortunately I shredded all documents during the pandemic when I had a massive clear out of my home to save myself from climbing up the wall... See more

Company replied


Company details

  1. #10 of 12 best companies in Small Claims Assistance Service
  2. #134 of 159 best companies in Legal Services

About PCP Claimback

Written by the company

PCP-Claimback.co.uk is trading style of Investor Compensation, a dedicated claims management company, helping consumers reclaim compensation for mis-sold PCP car finance agreements. With our expertise and commitment, we simplify the claims process, ensuring a hassle-free experience from start to finish.

Experts in PCP Claims.

Whether you’ve been affected by hidden fees, unfair terms, or poor advice, our team works hard to secure the compensation you deserve. Trusted by thousands of clients, our mission is to provide fast, reliable, and transparent service with exceptional customer support. Let us take care of your claim while you focus on what matters most.

Over £500million Claimed for Customers

Written by the company

Reclaim What’s Yours: Mis-Sold PCP Finance Claims Made Simple
We make it easy for you to claim back what you’re owed if you’ve been mis-sold a PCP car finance deal.
Fighting for Fairness: Get Compensation for Mis-Sold Car Finance Deals
Our mission is to hold lenders accountable and secure the compensation you deserve for unfair car finance agreements.
Have You Been Mis-Sold PCP Car Finance? Let Us Help!
If you think your car finance deal was unfair or unclear, our expert team is here to guide you through the claims process.
Unlock Your Claim: Recover Money Lost to Mis-Sold Car Finance
Don’t leave money on the table—let us help you recover funds lost to irresponsible PCP finance practices.
Your Trusted Partner in PCP Car Finance Compensation Claims
Count on PCP-Claimback.co.uk to provide reliable support and expertise in pursuing your mis-sold car finance claim.

No Win No Fee

We work on a No Win No Fee Basis

A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

882 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(882)

238 reviews in the last 12 months

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Rated 3 out of 5 stars

We need more information of where our…

We need more information of where our claim is going and more updates

18 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

When I retired early in 2002

When I retired early in 2002, I placed Technology Two Thousand into voluntary liquidation.
I appreciate your efforts working on limited documentation, or information, available.
Thankyou.
Respectfully Yours.
John E.N.Harris.

20 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

It was easy to navigate and a very…

It was easy to navigate and a very quick process.

18 April 2026
Unprompted review
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very efficient and kept updated with…

Very efficient and kept updated with regular emails .

9 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Professional service

Professional service

11 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 4 out of 5 stars

Good company just got confused when…

Good company just got confused when other companies contacted me about the same thing.

13 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

easy and helpful

8 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 1 out of 5 stars

Not Good at all.

So many companies like this around.

7 March 2026
PCP Claimback logo

Reply from PCP Claimback

We’re sorry to see your review and appreciate you taking the time to share your feedback.

We understand there are many companies in this space, and it can sometimes be difficult to distinguish between them. However, we pride ourselves on operating transparently and helping consumers understand their rights, particularly in relation to potential financial mis-selling.

We’d really welcome the opportunity to understand what led to your experience and address any concerns you may have. If you would like to discuss anything further or have any questions, please don’t hesitate to get in touch. You can email us at info@pcp-claimback.co.uk or call us on 08005426866 and a member of our team will be happy to help.

In the meantime, we will continue to keep you updated on the progress of your claim.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with

8 March 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Keeping me up to date with what is…

Keeping me up to date with what is happening,

4 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Company kept me up to date on a regular…

Company kept me up to date on a regular basis. Easy to navigate portal

11 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very helpful

7 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very communicative

Very communicative

29 March 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Based on my experience

Professionalisum

10 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Kept up to date

Kept up to date
So far so good

11 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

PCP claimback

Excellent communication with regular updates

11 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Good company to get things sorted Kept us informed the whole process.

Kept us informed the whole process.

10 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 2 out of 5 stars

Nothings happened took ages

Nothings happened took ages

11 April 2026
PCP Claimback logo

Reply from PCP Claimback

It is completely normal to feel like nothing has happened, but major updates have just been announced (March 30, 2026) regarding car finance claims.

The reason for the long silence is that the Financial Conduct Authority (FCA) paused lenders from dealing with complaints while they investigated the scale of hidden commissions.

Here is the current status as of April 2026:
The Pause Ends Soon: The pause on lenders handling complaints is scheduled to lift on May 31, 2026.
A Redress Scheme is Confirmed: The FCA has confirmed a compensation scheme for people mis-sold car finance between 6 April 2007 and 1 November 2024.

When to Expect News:
Loans from April 2014: The scheme begins June 30, 2026.
Loans before April 2014: The scheme begins August 31, 2026.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

I like this company because they do all…

I like this company because they do all the work for me, always updating me with the latest information. I cannot fault them.

7 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Excellent service through out the…

Excellent service through out the process

10 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

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