Contacted this company about 18 months ago. Provided all the documents required and they began my claim. From the outset i was warned that the process would be prolonged, and may not be settled by 20... See more
Company replied
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Review summary
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What people talk about most
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Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner... See more
Company replied
PCP claimback keep me informed of any updates which is reassuring. After looking back into my car ownership they have discovered another claim I can make which makes 3 altogether. Happy with the ser... See more
Company replied
They have kept me informed all the way my claim is going. Unfortunately I shredded all documents during the pandemic when I had a massive clear out of my home to save myself from climbing up the wall... See more
Company replied
Company details
- #10 of 12 best companies in Small Claims Assistance Service
- #134 of 159 best companies in Legal Services
About PCP Claimback
Written by the company
PCP-Claimback.co.uk is trading style of Investor Compensation, a dedicated claims management company, helping consumers reclaim compensation for mis-sold PCP car finance agreements. With our expertise and commitment, we simplify the claims process, ensuring a hassle-free experience from start to finish.
Experts in PCP Claims.
Whether you’ve been affected by hidden fees, unfair terms, or poor advice, our team works hard to secure the compensation you deserve. Trusted by thousands of clients, our mission is to provide fast, reliable, and transparent service with exceptional customer support. Let us take care of your claim while you focus on what matters most.Over £500million Claimed for Customers
Written by the company
- Reclaim What’s Yours: Mis-Sold PCP Finance Claims Made Simple
- We make it easy for you to claim back what you’re owed if you’ve been mis-sold a PCP car finance deal.
- Fighting for Fairness: Get Compensation for Mis-Sold Car Finance Deals
- Our mission is to hold lenders accountable and secure the compensation you deserve for unfair car finance agreements.
- Have You Been Mis-Sold PCP Car Finance? Let Us Help!
- If you think your car finance deal was unfair or unclear, our expert team is here to guide you through the claims process.
- Unlock Your Claim: Recover Money Lost to Mis-Sold Car Finance
- Don’t leave money on the table—let us help you recover funds lost to irresponsible PCP finance practices.
- Your Trusted Partner in PCP Car Finance Compensation Claims
- Count on PCP-Claimback.co.uk to provide reliable support and expertise in pursuing your mis-sold car finance claim.
No Win No Fee
We work on a No Win No Fee Basis
A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).
Contact info
Suite 3 Birbeck Office, BD23 1PB, Skipton, United Kingdom
- 08005426866
- info@pcp-claimback.co.uk
- pcp-claimback.co.uk
4.4
Excellent
882 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Very helpful in setting up my claim and…
Very helpful in setting up my claim and keeping me informed about everything to do with my claim first class service thank you
29 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Helpful Company
I am 78 yrs old and everything was made very easy for me, no complications.
29 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Proactive updates responses when asking for up…
Proactive responses when asking for up dates thank you
28 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
all round good expierience
29 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Quick updates on progress of claim
29 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
PCP claimback company.
PCP claimback keep me informed of any updates which is reassuring.
After looking back into my car ownership they have discovered another claim I can make which makes 3 altogether.
Happy with the service they provide.
16 July 2025
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Keeping me well informed on…
Keeping me well informed on situation.But no results after 18 months.To be fair not their fault.
Banks dragging feet.
24 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
YPCPou have had my claim for many months…
You have had my claim for many months and you are still asking for more information maybe i should withdraw my claim and do it myself
24 April 2026
Reply from PCP Claimback
We’re sorry to hear you feel this way and appreciate you taking the time to leave a review.
The emails you’ve received are automated reminders asking whether you have any additional information you’d like to upload to your portal to support your claim. They don’t mean that anything further is required from you at this stage.
If you’ve already provided all the information you have, there’s nothing more you need to do — your claim will continue to progress as normal.
We understand that the process can feel slow at times, especially where claims depend on responses from third parties, but please be assured your case is still active. If you’d like an update on your specific claim, feel free to contact our team directly and we’ll be happy to help.
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Nothing is happenning
23 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Texts keeping me informed
Texts keeping me informed about what is happening with the progress of my claim.
23 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
You have kept me informed at every…
You have kept me informed at every step,putting the relevant information so that is easily followed and understood.
23 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Slow
Slow, very slow. Told have 3 claims, then told have 5 claims. Cannot recall having 5 claims. Asked to provide further details and info, when all the info known has already been provided. This is their job to search for further info. You are paying very high percentage rates to them.....36% off your claim.
20 April 2026
Reply from PCP Claimback
Thank you for your review.
We’re sorry to hear that you feel the process has been slow and that there has been some confusion around the number of agreements identified. In some cases, additional agreements can come to light during the investigation process, which may explain the change in numbers.
To view the full details of your claims, including any updates and agreements identified, please log in to your customer portal https://portal.pcp-claimback.co.uk/login where all information is available in one place. If anything is unclear, you’re very welcome to contact us directly by email info@pcp-claimback.co.uk or phone 08005426866 and we’ll be happy to go through this with you.
In relation to information requests, while we carry out extensive searches on your behalf, there are occasions where we need clients to confirm or provide additional details to ensure accuracy and to progress claims correctly.
Our fees are clearly outlined at the point of sign-up and reflect the work involved in preparing, submitting, and managing claims throughout what is currently a complex, industry-wide process overseen by the Financial Conduct Authority.
We’d encourage you to get in touch so we can clarify your specific case and resolve any concerns.
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