PCS LEGAL Reviews 

Where do I start!!! Caroline and her team were absolutely amazing! Always fast to reply, always on the front foot with the documents, we appreciate pcs legal so much, especially after everything we heard about Solicators being useless when you’re a first time buyer
I could not recommend them enough !!
First time ever leaving a review for anything

hile the general labours were dealt with effectively there were a few issues. Trainees are clearly not being properly supervised which led to mistakes that created unnecessary delays. Felt like dealing with a probate sale was not something they had much experience with. However, the job got done so generally okay.

Absolutely fantastic service, on the ball with what ever enquiries I had, really good and friendly staff

I recently used PCS Legal for my property purchase and was pleased with the overall service. The team was professional, responsive, and kept the transaction moving throughout the process. Communication was generally clear, and they handled the legal aspects efficiently.

The only area that could have been better was cost transparency. The final legal fees were higher than the initial quotation, which was disappointing and made budgeting more difficult. While the additional charges may have been justified, I would have appreciated a clearer explanation of potential extra costs from the outset.
Overall, the transaction completed successfully, and I was satisfied with the service provided. I would consider using them again, particularly if fee estimates and possible additional charges were made clearer at the beginning.

Helpful team. Would recommend!

I have used PCS on two occasions now and can not fault their attention to detail and speed in their responses compared to other solicitors i have used. Each step of the way they have already pre-empted cetain outcomes and had the necessary documents in place should they be required. Special thanks goes out to Samuel Bennett.

Charlotte and her team were fantastic throughout our conveyancing process, enabling us to complete our transaction quickly without complication.

Buckie, Megan & Chloe have been amazing throughout our recent home sale and purchase.

Thank you all for your efforts.

I met Rochelle at the London Home show I would definitely recommend. Amazing advice given.

service got better towards end of the sales process.
early stages information was very limited and portal was not updated.
process stalled for few months and nobody could tell me where the delay was.

Megan Hunt and her team dealt with my case and kept me up to date and informed every step of the way. Megan’s communication was outstanding, updates were given on the phone followed up in writing every time.

I Would highly recommend Megan’s service.

Thank you MKH team.

I only have good things to say about Leah and her colleagues at PCS Legal.

I wasn’t looking forward to dealing with the remortgage and extension of the lease on my flat but they just made it so easy and straightforward.

I was a bit concerned that it was all online as I’d always used a solicitor in person before. I found their services far better, more efficient and helpful than any other company I have used before.

Thank you to you all.

Ali Doldur from the Basildon office provided excellent support for our auction purchase. He was personable and clearly explained any requirements that would otherwise have seemed confusing without a conveyancing background. Happy to work with him again.

Always a pleasure dealing with Luke Neale and Tracey in his team. Very professional and dealt with our tricky third parties on multiple occasions. They've helped us for years from first time buyers to remortgaging. Highly recommend!

Brooke was amazing. She was diligent, helpful, got back to us promptly and when things got really difficult (not with PCS Legal) she was so on it. We have used her previously and will use the company again if required. Our Estate Agent will be recommending PCS Legal to their future clients. Absolutely would recommend.

Megan Lambert was absolutely amazing. Even when we were exchanging and completing on the same day, she was calm, reassuring and professional. She kept us fully informed every step of the way. Any company would be lucky to have her working for them.

Huge thanks to Luke Neale and his team for all their help in selling my Dad’s house.
We had 2 collapsed chains which were stressful, but Luke was great in getting some tricky bits and completion sorted.
Would definitely use again in the future.

Incompetent.

We have used PCS legal numerous times before and although they have never been the best we stuck with them on our latest transaction.

Never again will I use them, totally incompetent and unapologetic for being so bad.

Use a local Solictor who can actually read and you can speak with on the phone.

I would like to take the opportunity to thank Alisha Chapman and Miles forsdike from pcs legal, As we were first time buyers the whole buying process was scary thought for us, but they were absolutely amazing.
They spoak though the whole process and took the time to listen to all our inquiries no matter how small it was. If anyone is looking at buying a home I would highly recommend them! From start to finish they have been fantastic and I cant help thank them enough 5* from me.

PCS Legal handled my purchase professionally and kept matters moving throughout the transaction. Communication was generally good, and the team were helpful when queries arose.
The only area I found challenging was the onboarding and compliance process. There was a considerable amount of paperwork, identity verification, forms, and supporting documentation required. To be fair, I don't believe this is a fault of PCS Legal themselves. My impression is that much of it is driven by regulatory and compliance requirements that law firms in England are obliged to follow.
That said, the process can feel quite bureaucratic from a client's perspective, and there may be opportunities for the wider legal industry to simplify and modernise some of these requirements.
One practical improvement would be document management. Throughout the transaction, many separate emails and attachments were sent containing documents such as the lease, contracts, reports, financial information and other paperwork. It would be much easier if clients could access everything through a single secure online portal or shared document hub, rather than searching through numerous emails to find a specific document later.
Overall, I was satisfied with the service provided by PCS Legal and would use them again, while hoping that future technology and industry changes make the process simpler for clients.