I bought 2 high spec laptops previously from PC Specialist and thought next time I’lll get a proper pc. Wasn’t sure exactly what to get, so with advice from AI, I started to build. I ended up with a... See more
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Company details
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Manufacturer of performance custom computers and laptops. Customise your ideal gaming PC or laptop using our advanced configurator.
Contact info
Unit 12 Jubilee Business Park, WF4 4TD, Wakefield, United Kingdom
- +44 333 011 7000
- enquiries@pcspecialist.ie
- pcspecialist.ie
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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PCSpecialist delivered my custom-built…
PCSpecialist delivered my custom-built PC exactly as expected, and I've had no problems with any of the parts or construction in the 2 weeks since.
Really happy with my PC
Really happy with my PC! The build customisation was really fun to fiddle around with, and once I ordered the team kept me in the loop with updates and pictures of the build. Super service and quality, will definitely buy my next PC here.
Exceptional
Exceptional customer care and communication from start to finish and beyond. I have not used the new laptop much yet but it looks great and so far works perfect. The finance options are a great addition to the purchase allowing customers to get a better product by spreading the costs. I will never shop anywhere else again, 100% satisfied with my purchase. Pc specialists were very helpful in offering further advice on other question I asked. Cannot find any faults. Very happy customer here.
Computer is as requested with excellent…
Computer is as requested with excellent cable management. Good pre-sales support and order updating.
Excellent experience – fast, smooth and fully professional service
I am very satisfied with my purchase and with the entire ordering process from start to finish.
The configurator was clear and easy to use, allowing me to choose exactly the components I wanted without any confusion. The ordering process itself went smoothly, and I was kept well informed at every stage.
What impressed me the most was how quickly everything was completed. The computer was built and delivered faster than expected, perfectly assembled, and ready to use straight out of the box. There were no issues, no delays, and no unexpected problems along the way.
Overall, the experience was professional, efficient, and stress-free. I can confidently recommend this company to anyone looking for a custom-built PC and reliable service. I would definitely purchase from them again.
A few things
A few things
1. the website was really easy to use, if I mess up it would tell me.
2. they emailed me each step of the way and kept me updated
3, fastly build and delevered
4. im not good with computers but found it really easy to set up.
Professional and prompt - with great results!
From the configurator to delivery, PC Specialists have proven their professionalism even wih the ever-changing situation in the PC component market.
When you use the configurator, it will prevent you from misconfiguring any part of the PC (from the amount of fans, to graphics card length), it offers the flexibility of choice for your cooling solution. And if things are not clear, I have found the customer service staff always responsive to clear any doubts.
The cable management within the PC was bespoke, and the machine had arrived well packed, well padded, and well sealed. I was surprised at the speed of the testing: I had expected it to be in testing and burn-in for more than 24h, but I have also learned to trust their process. The PC arrived with the UEFI all up to date, which means that the PC would suffer none of the problems with the SoC that had plagued AM5 last year.
Of course, the biggest perk with a service like theirs is the warranty, which is well worth the money for the peace of mind. No chasing after different warranties for different components, all in one place.
A definite recommendation, and I will definiely keep them in mind for any more custom solutions.
Well organized and very transparent…
Well organized and very transparent process.can track assembly, testing, dispatching process.. delivery time frame as stated
Support team response time acceptable
Well done and 100% recommended
Thank you
Specialist is the perfect title!
Specialist is asbolutely the name I'd dub this company. Product arrived with great packaging and earlier that expected.
The team have done an amazing job with wiring, and really appreciate the box of extra cabling / zip ties for future use.
Everything worked out of the box, reinstalled W11 Pro version and enjoying high performance gaming.
Really Impressed
The customisation and design process was excellent. The compatibility check function really eased my mind when I was picking components. The build and delivery times were excellent. A really positive experience all in.
Really good service
Really good service. Custom laptop built fast and with proper quality. Works perfectly
pc arrived quickly and without issue
My recent order did not include an…
My recent order did not include an integrated webcam as ordered...
Michael Kenny
353872569088

Reply from PC Specialist Ltd
Disappointed with service initially but redeemed in the end.
I was very happy with the initial purchase of my PC and with the technical help I had with an issue but it all went wrong when it turned out the supplied monitor was faulty. They initially tried to evade their legal obligations under the Consumer Rights Act but eventually conceded the issue so the situation was resolved to my satisfaction. In the end Jonathan dealt with with the issue in a very professional manner.
I do think this was an unfortunate glitch, and that the majority of customers would have no cause for complaint.
I have revised my rating from 2 to 4 stars - it would have been 5 if they had dealt with this better right from the start.

Reply from PC Specialist Ltd
I had great experience with that company.. will recommend..
I had great experience with that company. Laptop came very quick.. working perfect.. no complaints so far..
Great PC and post-sell service!
Great PC and post-sell service!
I appreciated the attention to detail, such as sending me a 360 pic of the PC as soon as it was built, and keeping me posted throughout the process.
This is the second PC I purchase from you and can't recommend y'all enough. Thank you so much!
Purchased a PC from them before
Purchased a PC from them before. That was excellent then and it is still a good PC. My new PC is extremely well built. I opted for a pre-built PC. It was very well put together, extremely tidy cabling, arrived well packaged. The only negative is their chosen courier in Ireland dropped the PC off at my front door and left. I was home at the time but they didnt ring the door bell and left an expensive PC outside and I live on a main road (I reviewed my camera footage). It was 3 hours before I noticed it was outside. It was supposed to be a signature required delivery. Other than that I will use them again.
Better than expected service
Better than expected service. Great selection tool, that warns you in as much as possible what is not compatible with eachother. Via email, informed solid advice. Highly recommended. Also pricing is good and fair.
PCSPECIALIST.IE review
Brilliant pc part selection and they show build also which is very cool definitely will continue with this company when time comes to upgrade
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