PDAPlaza Reviews 

812
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the unique products and their perfect functionality, often praising the fast, timely delivery, with orders arriving as promised or ahead of schedule. The ordering process is consistently described as quick, easy, and transparent, supported by good communication and responsive service. However, some customers noted significant delays, with orders taking longer than promised and dates often pushed back. A few also reported receiving products not as described or with damaged packaging. Additionally, some were dissatisfied with post-sale communication, citing unresponsiveness after returns or when seeking product support.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Order

Customers had positive experiences with order, praising the clear process and good communication, with some... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and responsive... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good purchase with PDAPlaza. Asked a few questions while waiting with same day reply. Shipped as per our chat without issue. Timeline of shipping and ordering were exact. No complaints. First Chinese... See more

Rated 5 out of 5 stars

I ordered my phone Oppo find x9 ultra from PDAplaza about a month ago. It didn't arrive as expected. Due to back order Hence I was getting worried because of my upcoming vacation. I talked to Louis an... See more

Rated 5 out of 5 stars

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was respon... See more

Rated 5 out of 5 stars

I bought the X15 Ultra (global model) and had a great experience with PDAplaza. Since this phone isn’t officially sold in the US, I spent time researching stores that offered solid pricing and rel... See more


Company details

  1. Electronics store

Written by the company

PDAPlaza - Online Electronics Store | Best Prices and Largest Selections Globally


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

812 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(812)

138 reviews in the last 12 months

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Rated 4 out of 5 stars

Good website with many brands to choose

The website provides me good experience when I looking for new phone. There are many different brands to choose.
One thing I think it can be better: continuous updates some status after users' purchases to avoid users sending messages to check the status.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with PDAPlaza

Great experience with PDAPlaza! The phone arrived as promised! Great product and best price to that I found.
I purchased the Vivo x300 ultra global edition. Thanks again for a great experience!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I shopped with PDAplaza.ca first time

I shopped with PDAplaza.ca first time. my shopping experience was awesome. I was suspected before shopping to pay in advance but I got good and quick delivery of my mobile according to the committed time by PDAplaza.ca Thank you So much!

5 June 2026
Unprompted review
Rated 1 out of 5 stars

They cancelled my order of vivo x300 pr…

They cancelled my order of vivo x300 pr after a week, without notifying, without any clarification. I am a serious buyer and wouldnt want to waste my time over this. EXTREMELY bad experience, when you are waiting for your phone and have work related appointments which would need the phone.!! NOT HAPPY AT ALL.

10 June 2026
Unprompted review
PDAPlaza logo

Reply from PDAPlaza

Hi,

We sincerely apologize for the inconvenience. Unfortunately, our supplier informed us that the device was no longer available, so we had to cancel the order.

No funds were charged at any time. We also notified you by email and attempted to reach you by phone.

We regret the frustration this caused and appreciate your understanding.

Rated 5 out of 5 stars

A very smooth purchasing process

Delivery timeframe was expressed clearly on the purchasing page and PDAPlaza delivered my phone before the end of the timeframe. They responded quickly to my email before I made my purchase. Would purchase again from PDAPlaza.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Honor 600

I ordered the Honor 600. Everything arrived in a well-packaged box. I received polite and accurate answers to all my questions. Now my daughter is testing the new phone. We will buy more. It was a pleasure to be a customer of this online store. Thank you.

4 May 2026
Unprompted review
Rated 4 out of 5 stars

If you are not in a hurry, this site is the one!

If you are not in a hurry and are ready to wait way longer than claimed, then PDAPlaza.ca is a good site for you, considering that they are cheaper than any other site. Another good point for them is the communication. Milan, the account executive, responds quickly to all your questions and concerns and ensures your satisfaction. In short, aside from the delays, I had a positive experience thanks to Milan and the prices offered by PDAplaza.

27 May 2026
Unprompted review
Rated 4 out of 5 stars

In 2019 I ordered a Huawei Mate 20 Pro…

In 2019 I ordered a Huawei Mate 20 Pro which took about 6 weeks to be delivered. Then in 2024 I ordered a Honor 90 which took about 4 weeks to be delivered. They were both excellent phones. Now I ordered a Honor 400 Pro which was delivered in about 2 weeks for my wife's birthday. So I am very happy with how your service has improved over the years.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a company you should never buy…

This is a company you should never buy a phone from. I bought a Xiaomi 17 Ultra Leitzphone from them, paid for it, but they postponed the shipment three times, claiming they were out of stock. Three of my friends bought theirs from other online stores and have already started using them. Every time, I had to listen to this guy named Milan lying to me, saying they’d ship it in a week or in ten days. In the end, I canceled the order. I lost both my money and wasted my time. BECAUSE You said you’d ship the phone within 10 days, but you couldn’t even do it in 35 days.
You took my money, and I’ve wasted both money and time because I paid you for nothing.

12 January 2026
Unprompted review
PDAPlaza logo

Reply from PDAPlaza

We clearly informed you that your order could be delayed due to high demand.

You then chose to cancel the order instead of waiting. Your order was fully refunded, so the claim that you “lost money” is false.

We understand that delays are frustrating, but dramatizing the situation is unnecessary.

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