I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.
Company replied
Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.
Company replied
I could not figure how to delete a document that I accidently included. Other than that is was user friendly.
Company replied
Company details
Written by the company
PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.
Contact info
1875 Century Park E, 90067, Los Angeles, United States
- support@pdf.net
- pdf.net
3.8
Great
333 reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1 star because I can’t go lower. They kept drawing money out of my account $50 each time and I was supposed to be paying $2!
They took $100 out of my account! I didn’t sign up for that! I didn’t have enough money for gas to get to work because of this!
1 January 2026
Unprompted review
Reply from pdf.net
Hi Vickie, I’m sorry to hear about your experience. This isn't what we aim for.
We would like to look into this for you but I wasn't able to locate an account that matches your Trustpilot information. Please reach out to our support team at support@pdf.net so we can review your account. We offer a no-hassle refund policy.
For reference: The membership renewal details are presented during checkout and again in the transaction receipt email.
Not user friendly
Did not wish to continue with the extravagant fee. Was charged after 14 days with no verification or receipt. I have tried to contact them by email with no reply. I have tried to delete my account but because I sign in with my Google account, it’s still there… I called the number I’ve seen them provide to assist others and was sent straight to voicemail… if I get charged again, I will contact scam authorities.
UPDATE Feb 24
Still ZERO contact other than this message. Left a voicemail with no response. As I have seen a few others do so - I have cancelled my actual credit card so I will no longer receive charges for this. Such a shame as it was a very useful for what I needed it for but it was only required for a short amount of time.
UPDATE Mar 2
Thought I still received a charge so I called my credit card company it turns out I received a refund. Upgraded my review to 2 stars since the program worked well for what I needed it for but they need to work on their customer service.
17 February 2026
Unprompted review
Reply from pdf.net
Hi Chelsea. Sorry to hear about your experience. That's not what we aim for.
I couldn't find any accounts or communications matching your name or Trustpilot information. We'd like to assist you with this. Can you please email us at support@pdf.net so we can look into further?
Reply from pdf.net
Thanks so much for the review!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
False advertising claims to be free and…
False advertising claims to be free and not until AFTER you have wasted your time uploading and merging the document does it force you to sign in and charge you money. DO NOT RECOMMEND.
16 February 2026
Unprompted review
Reply from pdf.net
Hi there,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
ACTUAL SCAM THEY BLOCKED MY BANK ACCOUNT
I had to use a pdf compressor once and I thought it would be easy enough to use one from the internet, I always transform PDF to PNG for free so I thought it couldn’t be different, turns out they we’re charging me like 90 cents or something and I didn’t mind. Months later I start getting charges for 49$, bank calls me and tells me that if it wasn’t made by me it had to be a scam so they have to lock the account and send me a new card. ALL OF MY MONEY WAS THERE, and I’m broke as rocks, I literally have no money for food and they locked my card right when I went to buy groceries, so now I gotta wait to go to the bank to get cash because I have no card. They should’ve specified that the charge for compression of a single pdf was $50??!?!?!! And not 90 cents as I initially thought they’re literally profiting of stupid people like me to not mind the renewal of a stupid subscription and hope no one looks on it. So scummy actual scam please avoid at all cost, I’m literally starving because of them
6 February 2026
Unprompted review
Reply from pdf.net
Hi David, I’m sorry to hear about your experience. This isn't what we aim for.
We would like to look into this for you but I wasn't able to locate an account that matches your Trustpilot information. Please reach out to our support team at support@pdf.net so we can review your account. We offer a no-hassle refund policy.
For reference: The membership renewal details are presented during checkout and again in the transaction receipt email.
Thank you for the feedback, it really helps us improve.
Great company to grow with!
Great company to grow with!
I love that this company has options and also doesn't discriminate like so many other facilities practices openly.
13 February 2026
Reply from pdf.net
Thank you for the review, James!
Happy to hear about your experience with us. If you ever need support or want to explore more tools, we’re just a message away!
That's scam
That's scam! They advertise as a free product, but finally you need to pay.
13 February 2026
Unprompted review
Reply from pdf.net
Hello George,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
Reply from pdf.net
Thank you for the review, Donyell!
Happy to hear our PDF editor was convenient to access and use. If you ever need support or want to explore more tools, we’re just a message away!
Easy tool to convert pdfs to fillable
It was very easy and inexpensive to turn my pdf form into a fillable-saveable format, customized as needed.
12 February 2026
Reply from pdf.net
Thanks so much for the review, Tamara!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thank you for the review, Dr. White!
Happy to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Saved me with during late submissions
11 February 2026
Reply from pdf.net
Thank you for the review, Gloire!
Glad to hear our PDF editor saved the day for you. If you ever need support or want to explore more tools, we’re just a message away!
Quick and Easy
Needed a quick solution to compress a PDF document and PDF.net was so easy!
9 February 2026
Reply from pdf.net
Thank you for the review, Gregory!
Glad to hear our compression tool was easy to use and met your needs. If you ever need support or want to explore more tools, we’re just a message away!
Maria
Maria, was great! She was very patient answered all my questions an and walked me through the process so I could understand what she was doing.
9 February 2026
Reply from pdf.net
Thanks so much for the review, Douglas!
Happy to hear you had a good experience with our support team. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thank you for the review, Kevin!
Happy to hear our PDF editor worked great for you. If you ever need support or want to explore more tools, we’re just a message away!
good job well done
9 February 2026
Reply from pdf.net
Thanks so much for the review, Jasmin!
Happy to hear you had a good experience with our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!
Scam site!!!!! hidden $50 fee
Scam site that has hidden $50 fee? Will get your PayPal information to pay the initial $1 or so, then unexpectedly charge your account for much more a week later. Don't get fooled, just stay away
8 February 2026
Unprompted review
Reply from pdf.net
Hello Saf,
Thank you for your feedback. We're always working on improving both our product and communication.
I wasn't able to locate an account under your Trustpilot name, but we would be happy to assist you with this. Please contact our customer support team at support@pdf.net. For reference, our checkout displays all charges upfront, with no hidden fees, and we offer a no-hassle refund policy.
absolute Garbage
absolute Garbage, with the promise of a free experience to suck you in and take the time to input all of your documents only to have them be held at ransom to use again. just another scamming website
8 February 2026
Unprompted review
Reply from pdf.net
Hello Darcey,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
very good quality
4 February 2026
Reply from pdf.net
Thanks so much for the review, Ernesto!
Happy to hear you had a good experience with our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!
Excellent work online edit one thing…
Excellent work online edit one thing that should be imporoved that when you download it in excel format it should be the same layout and format the whole format should not be changed overall work is excellent.
Thank you
4 February 2026
Reply from pdf.net
Thank you for the review and feedback, Aziz!
Glad to hear our PDF editor has been providing an excellent experience, and I have forwarded your feedback to our developer team to look into further.
If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thank you for the review, Eric!
Happy to hear our PDF editor was straightforward to use. If you ever need support or want to explore more tools, we’re just a message away!
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