pdf.net Reviews 333

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of use and the intuitive nature of the platform, making it simple to upload, edit, and merge documents. Many people appreciate the efficiency and reliability of the service, finding it a smooth and quick solution for their PDF needs. However, some customers were not happy with the pricing and billing practices. Some customers found the initial presentation unclear, leading to unexpected subscription fees or charges. There were also concerns about subscription enrollment and the transparency regarding costs, with some finding the service more expensive than alternatives.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often highlighting the site's... See more

Price

People report negative experiences with price, often expressing frustration over unexpected charges and... See more

Payment

Customers had negative experiences with payment. Many reviewers report being charged unexpectedly, often... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction. Customers... See more

Subscription

Clients share negative opinions on subscription. Many reviewers express frustration over unexpected charges,... See more

Based on these reviews

Rated 4 out of 5 stars

I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more

Company replied

Rated 4 out of 5 stars

Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.

Company replied

Rated 4 out of 5 stars

Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.

Company replied

Rated 4 out of 5 stars

I could not figure how to delete a document that I accidently included. Other than that is was user friendly.

Company replied


Company details

  1. Software company

Written by the company

PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.


Contact info

3.8

Great

TrustScore 4 out of 5

333 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Free Signature… Until the Paywall Ambush

pdf.net is out here claiming “Free Signature on PDF (Free)” like it’s doing the world a favor. It lets you get all the way to the point of entering your email… and then slams you with a paywall: “You need to pay for this service.” So the “free” part is basically just the hook. That’s classic bait-and-switch behavior, and it instantly kills any trust. Hard pass.

3 February 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Hello Kyle,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 4 out of 5 stars

Easy to use

Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.

3 February 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Victoria!

Glad to hear our PDF editor was easy to use, and we appreciate your feedback. We're always working on improving both our product and communication.

Rated 1 out of 5 stars

DONT USE THIS WEBSITE! SCAM!!!

I paid $.95 to use it one time. After I used it months ago, I check my bank account to see this pdf llc company taking $71 CAD from my bank account every month. No notification, no notice that I made a subscription, just $71 gone month after month. I “subcribed” 4 months ago and it’s taken just about $300 now. As someone still in highschool I can’t afford that at all. Don’t use this website, total scam

4 November 2025
Unprompted review
pdf.net logo

Reply from pdf.net

Hi there,

Thank you for your feedback. We're always working on improving both our product and communication.

I wasn't able to locate an account under your Trustpilot name, but we would like to assist you with this. Please contact our customer support team at support@pdf.net so we can locate your account and apply our no-hassle refund policy.

Rated 5 out of 5 stars
pdf.net logo

Reply from pdf.net

Thank you for the review, Clark!

Happy to hear our converting tool is working great for you. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

NOT FREE

Claims free PDF tool, allows full editing, then asks for money in order to allow the user to download their edited PDF. Scam site.

1 February 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Hello Jacob,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 5 out of 5 stars

Will enjoy thank you!

Will enjoy thank you!

1 February 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Linda!

Glad to hear you are enjoying our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

actual scam

actual scam. makes you think its free and then makes you pay right before you try to download the document

30 January 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Hello Edward,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 4 out of 5 stars

I love the product

I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control so I paid for the 14 day trial. Upon reading the fine print I see that if I do not cancel within the 2 weeks I will be billed automatically at $49.95 per month. I like the product, but I am paying for this out of pocket to make my job easier. I will NOT be paying $600/year and not being reimbursed. I plan on discontinuing this as the trial end date nears.

29 January 2026
pdf.net logo

Reply from pdf.net

Thank you for the review, Paul!

Glad to hear our PDF editor was easy to use, and we appreciate your feedback. We're always working on improving both our product and communication.

Rated 5 out of 5 stars

Rarely print

I print a .pdf document 1-2 times a year, just need pdf.net once in a while.

28 January 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review!

Glad to hear our PDF editor suits your needs. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

why on god honest earth would i pay for…

why on god honest earth would i pay for a online pdf editor. They boost the search engine by having "hassle-free" in the subtitle to boost the search, and then last second when you already edited to pdf, they blue ball you and say you need to pick a plan before you download. Horrible people really

28 January 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Hello,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 5 out of 5 stars

It was fast

It was fast, easy, and affordable

27 January 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review!

Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to use website and great value.

27 January 2026
pdf.net logo

Reply from pdf.net

Thank you for the review, David!

Happy to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

"Free Online PDF Editor" and then make…

"Free Online PDF Editor" and then make you subscribe just to download the file. Not even complaining about the price just the shameless "loop hole". At least have the decency to clarify that before I actually spend time and effort on editing my files

26 January 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Hello Hamdo,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 1 out of 5 stars

I also bought the 1.95 trial not…

I also bought the 1.95 trial not knowing it was a 14 day trial before being charged 49.88, then they charged me at 10PM 13 days later. i would never use this site or service!

25 January 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Hello Bambi,

Thank you for your feedback. We're always working on improving both our product and communication.

I wasn't able to locate an account under your name here, but we would like to assist you with this. Please contact our customer support team at support@pdf.net. We offer a no-hassle refund policy for situations like this.

Thanks again for your input, it really helps!

Rated 5 out of 5 stars

I like this!!!

25 January 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Tatiana!

Glad to hear you like our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Merging files is the most important for me

Easy to use system with additional features. Low cost. I like it!

24 January 2026
pdf.net logo

Reply from pdf.net

Thank you for the review!

Glad to hear our merge tool met your needs. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars
pdf.net logo

Reply from pdf.net

Thank you for the review, Gerry!

Glad to hear you had a great experience with our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

This is a great option to create a…

This is a great option to create a fillable PDF document. It is not expensive, easy to use and reliable. My only critic would be that I did not realize I had to pay a fee until the job was done. But the fee is reasonable and I happily paid for it. Just be aware!

20 January 2026
pdf.net logo

Reply from pdf.net

Thank you for the review, Jesus!

Glad to hear our fillable PDF creator tool worked well for you and that you found it reliable. We'll keep your feedback in mind as we continue improving both our product and communication.

If you ever need support or want to explore more tools, we’re just a message away!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look