The agent I spoke with was courteous, helpful & acted in a professional manner. Today's chat was about an incorrect charge made to my account of $29 on Apr 8. I cancelled my subscription after I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I only used PDFAid once for a quick task. The service worked, but I was not aware that it would automatically subscribe and charge me $39. The process was not very clear to me, which led to an un... See more
Company replied
Great experience! I didn't realize a subscription had been activated and was charged for one month. However, I reached out to the PDFaid support team, and within minutes, they processed a full refund... See more
Company replied
PDFAid fits very well into a remote workflow where everything needs to happen online. Documents can be prepared signed and shared without delays or extra steps. This makes collaboration much easier.
Company replied
Company details
About PDFAid
Written by the company
📑Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at
+1 (888) 857-5569 or
support@pdfaid.com – we’re here for you whenever you need us 📧🤝
Contact info
United States
- (888) 857-5569
- support@pdfaid.com
- pdfaid.com
4.2
Great
11K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Is great website and great customer attention
Is great website, but i didnt wanna ther service in long term, i got charged sooner than they said, I said what happen to their customer team and the helped me in 5 mins. THX
27 April 2026
Unprompted review
Reply from PDFAid
Hello Cambro,
Thank you for your feedback! We’re glad to hear you liked the website and received quick support. We understand your concern about the charge timing and appreciate your note. We’re always working to improve clarity and your overall experience.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Refund related
I contacted support for refund. The agent was very patient and helped me on my problem. We haven't fully solved my issue yet because it might be on the bank side.
27 April 2026
Unprompted review
Reply from PDFAid
Hello Bryan,
Thank you for your positive feedback. We are glad to hear that our agent was very patient and helpful as you worked through your refund issue.
We appreciate your understanding that the remaining delay may be on the bank’s side. Please feel free to reach out again if you need further assistance or updates.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
thanks for resolve my query and refund…
thanks for resolve my query and refund amount which was deducted wrongly. appreciate your response and understand my concern.
27 April 2026
Unprompted review
Reply from PDFAid
Hello Rahul,
Thank you for your feedback! We truly appreciate your kind words and are always here to help if you need anything further.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Good good good good good
27 April 2026
Unprompted review
Reply from PDFAid
Hello, Omar!
Thank you for your feedback. We’re glad to hear that you had such a positive experience with the service.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Fast response and really help thank you
Fast response and really help thank you
27 April 2026
Unprompted review
Reply from PDFAid
Hello!
Thank you for your feedback. We’re glad to hear that the response was quick and that the support was helpful for you.
Best regards,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Bait and swtich scam
Bait and swtich scam. They let you fill out an entire PDF without telling you they will charge at the end, complete waste of time.
27 April 2026
Unprompted review
Reply from PDFAid
Hello,
Thank you for taking the time to leave your review. We would like to examine the situation you described and review the billing details on your account.
Kindly share the email associated with your use of the service so we can check the subscription history and investigate further.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +44 808 501 2541
Good assistance
27 April 2026
Unprompted review
Reply from PDFAid
Hello Chiara,
Thank you for your positive feedback! We are delighted to hear that you received good assistance.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Excellent!
27 April 2026
Unprompted review
Reply from PDFAid
Hello,
Thank you for your review! We’re glad to hear that you had a great experience with our service.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
James, PDFAid Customer Support
+44 808 501 2541 support@pdfaid.com
Thank you for your kind service and…
Thank you for your kind service and prompt response.
27 April 2026
Unprompted review
Reply from PDFAid
Hello,
Thank you for your review! We’re glad to hear that you appreciated our friendly support and quick response. Your feedback means a lot to us.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
James, PDFAid Customer Support
+44 808 501 2541 support@pdfaid.com
Reliable tool
It’s one of those tools you don’t think about much, but you keep coming back to because it’s reliable.
13 April 2026
Unprompted review
Reply from PDFAid
Hello,
Thank you for your review! We’re glad to hear that you find the tool reliable and easy to return to whenever you need it. That kind of consistency is exactly what we aim for.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
James, PDFAid Customer Support
+1 888 857-5569 or support@pdfaid.com
Very prompt for refund and good…
Very prompt for refund and good services!
27 April 2026
Unprompted review
Reply from PDFAid
Hello,
Thank you for your review! We’re glad to hear that your request was handled quickly and that you’re satisfied with the service.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
James, PDFAid Customer Support
+44 808 501 2541 support@pdfaid.com
very kind employee
I only intended to use the service for 7 days, but it suddenly turned into a subscription, which caught me off guard. I needed the issue to be resolved quickly, so I was quite concerned at the time.
However, your team responded very promptly, understood exactly what I needed, and handled everything efficiently. Your support was extremely helpful, and I truly appreciate it.
27 April 2026
Unprompted review
Reply from PDFAid
Hello,
Thank you for your review! We’re glad to hear that our team was able to respond quickly, understand your needs clearly, and handle everything efficiently. It’s great to know the situation was resolved smoothly for you.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
James, PDFAid Customer Support
+44 808 501 2541 support@pdfaid.com
Defect of consent
The website make you suscribe to a mensual service without that you consent because all is made to make you know that you only buy one purchase only.
27 April 2026
Unprompted review
Reply from PDFAid
Hello,
We’re concerned to hear about your feedback, as this is not the typical experience we aim to provide. We would like to review your account and better understand the subscription details you mentioned.
At the moment, we’re unable to locate your information, so please share your email address and any relevant details so we can investigate further.
Best regards,
David, PDFAid Billing Support
billing@pdfaid.com +44 808 501 2541
downloading the forms was easy and…
downloading the forms was easy and having the option to just pay for a 7 day subscription for .95 was also great!!
26 April 2026
Unprompted review
Reply from PDFAid
Hello Frank,
Thank you for your feedback! We’re glad to hear the process was easy and that you found the short subscription option convenient. It’s great to know you had a positive experience, and we truly appreciate your support.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
It was clear and direct
It was clear and direct, he told me information about my refund, and acceded to make it. Great guy
26 April 2026
Unprompted review
Reply from PDFAid
Hello Pau,
Thank you for your feedback! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 (888) 857-5569
Reply from PDFAid
Hello P.L.,
Thank you for your feedback! Your satisfaction is our priority, and we're thrilled to hear that you had such a positive experience with our service. Thank you for choosing us, and please don't hesitate to reach out if you need anything else.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 (888) 857-5569
Compression works well
Compression works well. The file size dropped a lot but the document still looked sharp.
25 April 2026
Unprompted review
Reply from PDFAid
Hello, Jonathan Jenkins !
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
PDFAid Support Team
he is the best
26 April 2026
Unprompted review
Reply from PDFAid
Hello, Rayan El Kadouri!
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best,
PDFAid Support
support@pdfaid.com or 1 (888) 857-5569
fast and clear support
26 April 2026
Unprompted review
Reply from PDFAid
Hello, Jabez Bang!
We're grateful for your feedback and thrilled to hear that you had a positive experience with our service! Thank you for choosing us. If you need assistance in the future, please don't hesitate to reach out.
Best,
PDFAid Support
support@pdfaid.com or 1 (888) 857-5569
Reply from PDFAid
Hello, Louis!
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best regards,
PDFAid Support Team!
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