The agent I spoke with was courteous, helpful & acted in a professional manner. Today's chat was about an incorrect charge made to my account of $29 on Apr 8. I cancelled my subscription after I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had dealings with this company. Initially, it was my fault for not reading the subscription terms and conditions, and I had a bad impression of them. But with support, I easily resolved the issue... See more
Company replied
If you need something to manage quickly and don't have any pro-pdf app. This is nice. Just littlebit expensive. Support agents are quick and very helpful.
Company replied
I used the free 1-week service, but accidentally i didn't stopped the subscription. They answered fastly to che chat and solved my problem.
Company replied
Company details
About PDFAid
Written by the company
📑Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at
+1 (888) 857-5569 or
support@pdfaid.com – we’re here for you whenever you need us 📧🤝
Contact info
United States
- (888) 857-5569
- support@pdfaid.com
- pdfaid.com
4.2
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I don't get the good reviews
I don't get the good reviews. Those people are scammers, the lowest of the low.
8 May 2026
Unprompted review
Reply from PDFAid
Hello, Tobias Kyon,
We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.
Best,
PDFAid Support
support@pdfaid.com or 1 (888) 857-5569
The agent's response was quick and very…
The agent's response was quick and very helpful. Thank you!
11 May 2026
Unprompted review
Reply from PDFAid
Hello, Kyoko!
We're delighted to hear about your positive experience with our representative! Providing exceptional service is our top priority, and we're glad that we could assist you effectively.
Best,
PDFAid Support
support@pdfaid.com or 1 (888) 857-5569
Fast and without long persuasions
Fast and Friendly, nice Service at this point and no long Questions or Chatting.
11 May 2026
Unprompted review
Reply from PDFAid
Hello, Sophie Thiele!
We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best,
PDFAid Team
Reply from PDFAid
Hello, Noamane Zouine!
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
PDFAid Team
I had an excellent experience using…
I had an excellent experience using PDFAid. The service was very smooth, fast, and easy to use from start to finish. The website interface is simple and user-friendly, so even people who are not very familiar with online PDF tools can use it without confusion.
What impressed me the most was the customer support. When I had a question, the support team responded quickly and professionally. They guided me through the process clearly and made sure my issue was resolved properly. It gave me confidence that they genuinely care about their users.
The PDF tools themselves worked perfectly. Uploading, editing, and converting files was straightforward, and the processing speed was much faster than I expected. I also appreciated how clean and secure the platform felt while handling documents.
Overall, this was a reliable and stress-free experience. I would definitely recommend PDFAid to anyone looking for an easy and trustworthy PDF service online. Thank you to the team for the great support and smooth service!
11 May 2026
Unprompted review
Reply from PDFAid
Hello Takeshi,
Thank you for your feedback! We are delighted to hear that you had such a smooth and positive experience. Your detailed comments about the support, ease of use, and reliability truly mean a lot to us and motivate our team greatly.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Harold
I would like to express my sincere appreciation for the outstanding assistance I received from Harold.
Despite my difficult circumstances, Harold was extremely helpful, understanding, and efficient in successfully helping me cancel my subscription. His professionalism, kindness, and support made the entire process much easier, and I am truly grateful for the excellent service he provided.
Please extend my heartfelt thanks to Harold for his exceptional customer care.
10 May 2026
Unprompted review
Reply from PDFAid
Hello Andrea,
Thank you for your feedback! We truly appreciate your kind words and are very glad to hear the support was helpful, understanding, and efficient during a difficult situation. Your appreciation means a lot to our team.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Complete sh*t steal!
11 May 2026
Unprompted review
Reply from PDFAid
Hello!
We are concerned to read about your frustration. This is certainly not the experience we want for our customers, and we take this feedback seriously. We have sent you a private message to better understand what happened and to help you. Please check your inbox.
Best regards,
Nathan,
Better CV Support
billing@bettercv.com
Support team they were very kind and…
Support team they were very kind and helpful
10 May 2026
Unprompted review
Reply from PDFAid
Hello Naif,
Thank you for your feedback! We are happy to hear that you found the support team kind and helpful. Your words mean a lot to us and encourage us to continue providing friendly and reliable assistance.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
It was all done very quickly
10 May 2026
Unprompted review
Reply from PDFAid
Hello Alma,
Thank you for your feedback! We are glad to hear that everything was completed quickly and smoothly for you. Your kind words are appreciated and encourage us to keep providing fast and reliable support.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +44 808 501 2541
Fast and efficient help
Fast and efficient help. Contacting customer service was very easy, and an Agent offered me a solution very quickly, with no issues.
10 May 2026
Unprompted review
Reply from PDFAid
Hello! Thank you for your feedback. We're glad to hear that contacting our support team was easy and that you received a quick and effective solution. We're always here whenever you need assistance.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857-5569
Excellent service
Excellent service. Not forgetting, the very responsive customer service
10 May 2026
Unprompted review
Reply from PDFAid
Hello! Thank you for your feedback. We're glad to hear that you had an excellent experience and appreciated our responsive customer support. We're always here whenever you need assistance.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857-5569
This app makes my life easier
This app makes my life easier
For students this app is seriously help for making an assignment.
Customer service is great very helpful
10 May 2026
Unprompted review
Reply from PDFAid
Hello Arif,
Thank you for your wonderful feedback! We are thrilled to hear that our app makes your life easier and is seriously helpful for students working on assignments.
We also appreciate your kind words about our great and very helpful customer service. If you ever need assistance in the future, we are always here for you.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello! Thank you for your feedback. We're glad to hear that you received a fast response and helpful assistance from our team. We're always here whenever you need support.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857-5569
Timely support from the help desk
Timely support and resolution from the helpdesk
10 May 2026
Unprompted review
Reply from PDFAid
Hello Vishesh,
Thank you for your positive feedback! We are delighted to hear that you received timely support and resolution from our helpdesk.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
The person in charge kindly taught me…
The person in charge kindly taught me while using a translator. I was grateful. (Translation)
10 May 2026
Unprompted review
Reply from PDFAid
Hello!
We're delighted to hear about your positive experience with our representative! Providing excellent service is what we strive for, and we're glad that we could meet your expectations.
Best regards,
PDFAid Support Team support@pdfaid.com
The experience was very positive
The experience was very positive. The agent was quick and understanding. He solved my problem in a few moments. Very professional and helpful.
10 May 2026
Unprompted review
Reply from PDFAid
Hello, Ylli!
We're delighted to hear about your positive experience with our representative! Providing exceptional service is our top priority, and we're glad that we could assist you effectively.
Best regards,
James, PDFAid Support Team support@pdfaid.com
Reply from PDFAid
Hello نايف بن الشهري,
We're delighted to hear that you had such a positive experience with us! We would be happy to assist you with your request. Please share your email address along with any additional details, and we will review your account to help you with the refund and cancellation.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +44 808 501 3713
The agent gave me clear & simple steps…
The agent gave me clear & simple steps to follow
10 May 2026
Unprompted review
Reply from PDFAid
Hello! Thank you for your feedback. We're glad to hear that our team provided clear and easy-to-follow guidance. We're always here whenever you need assistance.
Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857-5569
Very easy and clear
9 May 2026
Unprompted review
Reply from PDFAid
Hello Yassine,
Thank you for your feedback! We are glad to hear that your overall experience was good. Your support is appreciated, and we will continue working hard to provide helpful and reliable service.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello Vova,
Thank you for your positive feedback! We are glad we could assist you.
We appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
James, PDFAid Support
support@pdfaid.com or +44 808 501 2541
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.