Peach Stores UK Reviews 

Total scammers. Sold me a laptop wich broke, totally refused to communicate with me then went out of bussiness, tride to track Zack James Fowler an owner down and found he had had ten's of other businesses. The date should say 26/07/2021 but calender wouldn't let me go back that far and I have just become aware that Peach Stors is tradeing again. Avoid at all cost's.

Terrible experience with Peach Stores. Dealt with them a few years ago, regarding a job and they were very rude and unprofessional.

Had an issue originally which was rectified eventually. My laptop was damaged by carriers, after several swapped emails they said keep the laptop and have refunded in full. I think it's one person running the gaff called Zak and like the rest of the country he's struggling to make end meat but gets there in the end. No hard feelings, you have to email them, he's probably working from home and can't keep up with the work.

Purchased a laptop on the 6th of October 5-7 days delivery.. No show purchase still unforfilled. Contacted them they said they don't take in to account weekends so between the 15th and 18th still no show. I contacted PayPal and gave them all the information and PayPal would email them to ask what the issue was. Then I got an email from them stating it would be with me the following Saturday with the name of a mickey mouse courier company that did not give any alternative times or drop off addresses and guess what.. No delivery. I've asked numerous times for them to refund me. So to my surprise I got an email yesterday saying that they have refunded me and want to arrange collection of the laptop that was never delivered and claiming the refund I haven't received. Fortunately PayPal has honoured me the refund. God bless paypal

DO NOT POURCHASE FROM THS COMPANY
I ordered a laptop from them but after 10 days nothing. No response to phone calls, emails or messenger. Tried to cancel order via email but no response. Contacted credit card company to obtain refund. Within two days I received an email stating that laptop had been dispatched but not with the selected memory upgrade.
Suspect the company is going under. Website is now down.

It is wrong, from review company to be obliged to give 1 star to share a comment about a company (peach store) , they dont deserve it.
They took order and money very fast.
Then cancel and say to refund.
No more communication and still waiting.
I have been obliged to buy another laptop from others.

AVOID AT ALL COSTS. Happy to take your money & not deliver. Communication is abysmal. Ordered & paid for a computer early September. Delivery was supposed to be 5/7 days. Claimed issues with DPD not collecting. Refund was offered October 6th, which apparently takes 10 days! Still very limited communication. Reported company to trading standards. Refund received today. Simply don’t put yourself in a situation to waste hours of your time sending emails, leaving voicemail or FB messages. You may if your lucky get the odd response from Zach. Absolutely awful company.

SCAM!!! Purchased a laptop as I my other broke and I needed one fast for my uni work, delivery is 5-7 days. It’s now been 10 days and I can’t even get a reply to speak to anyone. No number works, emailed, messaged on Facebook, tried to live chat and left many voice mails and no one gets back to me. I’m now in a situation where I’m falling behind on uni work because I cannot afford another few hundred pounds for a laptop and can’t even get a refund. The site should state that it is not secure and not a normal shopping site. The customer service is disgusting and I wish I read reviews before purchasing. Will be telling everyone to avoid at all costs.

I recently purchased a Thinkpad laptop from Peach Stores. Delivery took slightly longer than anticipated but the device was well packed and found to be in excellent condition when unpacked.
However, on checking the laptop, the storage drive capacity did not match the detailed specification. When I reported this, collection of the product for rectification of the problem was arranged within a few days and it was subsequently returned to me with the issue satisfactorily resolved.
Overall service was good but ease of communication to check on progress less so. A follow up email was however received following return of the laptop.

We supplied a laptop to be refurbished and it was delivered to Peach Stores. And then silence. We have tried to reach them via Facebook Messenger, text, telephone, email and have not had a reply at all. it has been at least 3 1/2 weeks and we have not received even confirmation that our device has been delivered. They completely overpromise and totally non deliver. i have repeatedly asked to have our laptop returned, but they are non responsive. where are you Peach Stores? Mark Johnston (Managing Director - Vetstream Ltd)

I would not recommend buying from Peach.
I decided to purchase a refurbished laptop as it is better for the environment and "cheaper". I bought an HP Pavillion with a RAM upgrade for more oomph for £580, now with some glorious hindsight, I know this is a massive overcharge and that the HP Pavillion is extremely outdated. A few days after purchasing I started receiving emails that I had left the item in my basket and it would expire soon. This concerned me because nearly £600 had just come out of my bank account for this laptop and I was getting reminders to purchase it. I sent off an email and a few hours later, I had a response from Zach (owner of Peach) to explain it was a technical error, I had purchased the laptop and it would be with me in a few days (specifically on the 7th business day).

On the 7th business day, I did not receive my laptop so I emailed again to query when I would be receiving it and why there was a lack of communication. Usually, there is more communication when purchasing things online. I attempted to call Peach later that day for an update also. I didn't hear anything back until the next day, Zach told me it would take another 3 business days because I had bought an upgrade. This, irritated me because I had been told by Zach a few days prior that the laptop would be delivered on the 7th business day, but now on the 8th, he was telling me it wouldn't be delivered until the 10th. Zach agreed with the concerns I raised over the lack of communication and that they needed to be looked into as it is unacceptable. He also gave me the tracking information and told me that there would be some gifts with the laptop as an apology.

The laptop was delivered, immediately I was having issues searching the internet. A google search or god forbid, Grammarly, would cause the laptop to crash, any music playing would become distorted and the screen would go black. I would have to turn it back on and hope that I could close firefox before the laptop crashed again if I hoped to do anything. I emailed again explaining the issue and hoping to resolve the issue. I was told by Zach he would look into it. 11 days go by and I haven't heard anything from Zach or Peach. At this point, I decided to ask for my money back as I essentially had an expensive paperweight. Yet another email to explain that I would like a refund as I could not use the laptop. Even the google results page would crash my laptop. I had an email back later that day (on a Saturday) from Zach apologising, agreeing to give me a refund and he would organise a collection of the laptop through courier. It took all of Monday calling to get someone to answer the phone so that the laptop could be collected as we weren't told a date or time of collection. It was arranged that on Tuesday the laptop would be collected and Peach would have received it on Wednesday. An unexpected courier arrived on Monday to collect, we called the store again to let them know it had been collected and to cancel the courier coming the following day and told on the phone that it had been cancelled. The courier came the following day to collect the laptop that had already been delivered to Peach.

I was told that it would be 7 business days from the collection for the refund to be in my account. If you have guessed that I would email on the 8th business day asking where the refund was, you would be correct. We also tried calling and spoke to Fabio who explained he couldn't get a hold of Zach, as a technician, he is unable to process the refund and he would do his best to get it sorted out for me. Eventually, I was told it would be another 7 business days.

After 16 business days or 25 calendar days, calling daily, sending many emails asking what was going on and asking directly on their Facebook page, I received a response from Zach explaining that they were having server issues, a technical bottleneck and other excuses. I was told it would be more days. Finally, after nearly a month I had a refund.
I have since bought a MUCH better laptop from Currys for £700 and received communication every step of the way.

I purchased a refurbished Acer PC from Peach Weymouth a few months ago, I must say I am very pleased with it, it worked perfectly from the start, I would definitely recommend them. RG.

I bought a Lenovo Tower from Peach Stores at a great price and also with a 2 year guarantee and it is working great. I would recommend them to anyone because I had a question before I bought it and they were very helpful.

As many people, was in desperate need of a laptop in lockdown to cope with accessing home schooling. It seems that reconditioned laptops were like hen's teeth in my local area (Bedford) so had to search further afield and came upon Peach Stores....they had a good range to look up and research what I needed in my budget range. Online transaction was easy and communication was brilliant. Delivery and packaging good. Happily recommend.

***TEN STAR SERVICE***

I purchased a refurbished laptop from Peach Stores last month. I’ve never bought a refurbished product before so had my concerns. I need not of had any worries as the laptop is brilliant and is exactly what I wanted.

When buying the product I chose the ‘no rush service’. I realised the laptop wouldn’t arrive in time for my birthday so I contacted customer services and spoke with Zack. Zack was amazing and agreed to send the laptop straight away at no additional cost. The level of customer service from start to finish was exceptional. After my purchase I received a personalised thank you video, which was incredibly thoughtful.
I highly recommend Peach Stores UK and will definitely use them in future for any other purchases.

Thank you very much Zack and the team

At last I've found a computer shop that isn't a sales shop that hassles you to buy. the reason i contacted the Peach Store, i was after a lap top, they advertise refurbished PC'c Laptops Phones etc. The machine I ordered, is an HP elitebook. i went online before buying it and was impressed by what I read, so I phoned the Peach Store and brought one. Highly impressed with this machine and their service. The sale guy I spoke to was Andrew, very helpful, courteous and patience, listens to the customer, and gives good honest sound advice. It arrived with in 7 days with free delivery.
If in the future I need any other kind of electronic devise, the Peach Store, Will be my first choice of call.
AAA+ for service, AAA+ for the quality of my laptop
Well done Peach Store, and keep up the good work

A real gentleman on the phone who allayed all my fears of setting up the new laptop and offered. help all the way which i thought that i might need,but i didn`t..So i thank you very much for great service and a fair price from an easy website.Derek Halls

I was recommended to check Peach Stores store for a refurbished laptop with a specs to use for armature video editing to replace my Lenovo and found one close to my older Lenovo IdealPad, I located Lenovo Yoga and with the help of "Andrew" from Peach Stores I was comfortable with its secs
I was hesitant as I had no experience with Refurbished devices
I was give the assurance of 2 years warranty and 30 days money back
I received the laptop on time, well boxed and in an excellent condition
Now that I have been using it for few days, I feel comfortable giving my review
What is also is excellent is the customer relation, cautious, prompt and straight forward approach

100% satisfied greatfull service .I received my laptop on time. Thanks peach store.