Peacock Bazaar Reviews 402

I ordered on 5th December and patiently waited because I understood that Christmas was a busy time. When it didn't arrive I asked where it was and they cancelled the order. Since then I have written and asked for my refund and they said they were doing it, they have not. They have had my money for all but 2 months.

If I could give no Star I would. I ordered perfume for my daughter for Christmas. It was obvious that I was not going to receive this in time. I requested a refund. They advised there were problems with a banking delay andholidays. E mailed 3times and not received refund

Order made on 2nd December for £117.31 not received and no refund as yet despite several emails, dm on Facebook and calling when phone is either not answered or hanging up immediately.

I ordered Madame Rochas in December, which never arrived. I emailed and was told that there had been logistical issues so my order could not be processed and I would receive a full refund. It has not been received. I emailed again and was told there had been problems because they were busy and it had been Christmas, the refund would be sent. It still have not received it. I think this is a scam website

Further to my bad review last month I have to say that my experience has got even worse if that is possible.After ordering perfume at the beginning of December that never arrived (as stated in my last review)I was eventually offered a refund at the beginning of January to be paid within 5 working days.As of today (29th January) I have still not received any refund even though I have contacted them on a couple of occasions.Can this company really get any worse.I don't know how to get my money back.

Been waiting for a refund since before Christmas. Received emails saying they have completed the refund process and it is now in my bank account. Still not arrived. Absolutely disgraceful service.

I ordered an item in November for a Christmas present and in December was emailed and told that they couldn't fulfil the order and I would get a refund.
I have still not received it. I emailed making enquiries and got a genetic response saying due to Christmas and a problem with their 3rd party payment company the refund has been delayed
Emailed several times since with no response.
That's two months since I ordered, very disappointed and website is no longer active

I ordered an item in November 28th, for a Christmas present and on December 24th was told that they couldn't fulfil the order and I would get a refund.
I have still not received it. I emailed making enquiries and was told it was Christmas a problem with their 3rd party payment company. It also says they can't take orders now either.
That's two months since I ordered, very disappointed.

Absolutely disgraceful
Order due December for Christmas present never arrived emailed they apologised said refund me
Emailed 2 weeks later still waiting some excuse about busy banking due to Christmas rush !
Today is 23/1/25 still no refund DoNot Buy from this comp

Ordered perfume and paid by PayPal
Weeks went by & never received perfume or any contact from company regarding any reason why.
Raised issue with PayPal then received a partial refund.
Avoid this company

I purchased a perfume as a Christmas present. As I'd heard nothing and Christmas was nearly upon us, I contacted them to enquire the whereabouts and expected delivery date. They were very apologetic but informed me that due to high demand and logistical challenges, they had run out of stock and would arrange my refund. I have requested my refund three times now, but each time they blame it on banking delays and issues with their third party payments processor. I will not be peacocking with them ever and am still awaiting my refund

Ordered in November, no delivery. Refund promised. Still no refund. Blaming third party processor problems. Avoid this sham of a company!

Ordered perfume for Christmas £97. Promised refund. Haven’t had it and my emails have been ignored.

Ordered perfume 16th Dec 24. They cancelled the order as the they couldn’t fulfil it, (despite taking payment). They stated 5 working days for a refund and I’m still waiting. 4 reminders to their customer services email and no response. I won’t be using them again.

Placed an order before Christmas and then was told they cannot not fulfill my order due to the volumes and shipping .
It is now 18.1.2025 and I still not received anything positive from this company. No refund nothing
DO NOT USE THEM

Terrible company,I've always had to contact these regarding my parcel, to be told no parcel is coming and I will get a refund still waiting refund so I contacted them again to be told more delays .. seems as if they are making commission on all our refunds first before paying out !!

Please don’t deal with this business. Ordered at the end of Nov. Promises of the product arriving for Xmas, then after 3 weeks of waiting, a mail arrived saying they couldn’t fulfil the order. They then promised a refund. More waiting, with no refund being made. Another mail then more excuses about delays in the banking system which is an utter fabrication. I’m still waiting for the refund..

Order at your peril folks…..

Awful, placed order beginning of December, no correspondence at all, I emailed to be told there was a logistics issue, I asked for a refund after Christmas and I have heard nothing, avoid!!!

Ordered on 3 December 2024.
Still not received anything from
Peacock Bazaars. Extremely disappointed.

Stay away from these as they are scammers!!
I made an order about 6 weeks ago and when I contacted them about it not arriving, they said they were out of stock and would send an immediate refund.
3 weeks later that refund still hasn’t arrived and they’re trying to blame it on the banking system 🙄
These are scammers!