I had a great experience buying from Peak Pharmacy. When I got confused about the delivery and thought they had gone missing (my fault), they responded to my email straight away and offered to re-send... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered antimalaria tablets. I completed the easy to use but thorough medical questionnaire. The website recommended a generic drug but gave me alternatives. It also calculated the required number o... See more
Company replied
I attend the peak pharmacy in stonebroom, all the staff are very helpful but the main pharmacy lady is extremely helpful and will listen and offer advice where needed. I have been to other pharmacy’s... See more
Company replied
Thank you to Peak Pharmacy, a straight forward order ,all done very swiftly, without all the fuss. order arrived quickly. I had ordered this simple tube of mouth gel from another Pharmacy to be told... See more
Company details
- #67 of 104 best companies in Pharmacy
- #70 of 114 best companies in Online Pharmacy
About Peak Pharmacy
Written by the company
Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!
FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35
Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.
Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:
- Flu Vaccinations
- Blood Pressure Checks
- Emergency Contraception
- Weight Loss Clinics
- Travel Vaccinations
- Ear Wax Removal
...and so much more!
Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy
While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:
- Malaria Prevention
- Erectile Dysfunction
- Period Delay
- Hayfever and Allergy
- Altitude Sickness Prevention
...and so much more!
We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!
Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first
Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.
VISIT OUR WEBSITE vacancies CONTACT US
Contact info
Horizon, Buttermilk Lane, S44 6AD, Bolsover, United Kingdom
- 01246 450425 (Option 1)
- pharmacy.online@peakpharmacy.co.uk
- peakpharmacy.co.uk
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We appreciate you taking the time to provide us with feedback, and even more so that you are happy with the ordering process as well as the fast delivery!
Kind Regards
Peak Pharmacy
Nice to been there.
7 November 2025
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are happy to hear you had a positive experience on your recent visit to your local Peak Pharmacy.
Kind Regards
Peak Pharmacy
I went today with a sinus problem
I went today with a sinus problem, as i couldn't get in touch with the Doctors....Pharmacist saw me and she was absolutely brilliant.
Thankyou so much
10 February 2026
Unprompted review
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re really pleased we were able to help when you couldn’t get through to your GP. Our pharmacists are always here to provide advice and support when you need it, so it’s wonderful to hear you had such a positive experience.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re delighted to hear you found our online service quick and easy. We look forward to helping you again in the future.
Kind Regards
Peak Pharmacy
Fast delivery of pills my local…
Fast delivery of pills my local pharmacy could not provide.
2 February 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re delighted to hear we could provide the medication you needed quickly, especially when your local pharmacy couldn’t. We always aim for fast, reliable service and look forward to assisting you again in the future.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re glad to hear that placing your order was straightforward and that it arrived quickly.
Kind Regards
Peak Pharmacy
Happy customer
Quick, reliable service. I wanted generic malaria tablets for an overseas trip. The consultation process was simple and I was able to choose the number of tablets to order. Other pharmacies only sell packs of 12, 24 etc which ends up wasting tablets.
20 January 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re delighted to hear you found shopping for your anti-malara prevention treatment was quick and reliable. Our aim is to make the consultation process straightforward and to give you flexibility with your medication.
We’re always here to help with your future needs. Have a wonderful trip!
Kind Regards
Peak Pharmacy
Terrible Service!
Advertises hat they are open until 6pm.
I have rushed back from work twice this week to arrive at the shop just after ten to six. Both times they have been closed with the shutters down with staff members making their way to the car park at the back of the shop.
Terrible service!
5 February 2026
Unprompted review
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are sorry to hear of your experience. If any of our Pharmacies have not been open in line with our published trading hours, this would need to be investigated.
Your review does not state which of our Pharmacies you visited, if you are able to share this information, and the relevant dates, we will look into it as a matter of urgency.
Please contact our Superintendent's Office here - https://www.peakpharmacy.co.uk/contact
Kind Regards
Peak Pharmacy
Very helpful
19 January 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are glad we were able to help you!
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re pleased to hear you found our team approachable and took the time to listen without rushing. Providing a calm and supportive experience is very important to us, and we’re glad it made a difference.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are happ to hear your delighted with both your item as well as the servcie you recieved. Thank you for using us, and we hope that you consider returning in the future.
Kind Regards
Peak Pharmacy
Very helpful service to have
I have an iron deficiency and was told by my GP to try taking supplements (something I was already doing) I've struggled with iron deficiencies since I was a teen. I was able to order some stronger iron tablets from Peak Pharmacy to help (it was also cheaper than paying for an NHS prescription).
26 January 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re pleased to hear you were able to order the stronger iron tablets you needed and that our service provided a convenient and cost-effective alternative to an NHS prescription. Supporting our customers’ health in a straightforward and affordable way is very important to us, and we’re glad we could help.
Kind Regards
Peak Pharmacy
I’m a returning customer
I’m a returning customer. Easy to use service when ordering Malaria tablets for myself and a family member. Tablets were a good price and choice of brand or non branded were offered. Delivery was quick and tablets were packaged well.
21 January 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
It's great to hear you are happy with our online service when ordering our anti-malaria tablets.
We always aim to provide a smooth and reliable service, and it’s wonderful to know we met your expectations once again.
Have a wonderful trip, and hopefully you'll be a "returning-returning" customer in the future!
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
That’s exactly what we love to hear. We really appreciate you choosing our online pharmacy and look forward to providing the same great experience for you again next time!
Kind Regards
Peak Pharmacy
Ben was very helpful and knowledgeable…
Ben was very helpful and knowledgeable and gave me all the information I needed
14 January 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
His knowledge is exceptional, and he always makes sure patients feel informed and reassured. We’ll be sure to pass on your kind words to him. Thank you for taking the time to share your feedback with us.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We appreciate your kind words, and this kind of feedback always brings a smile to our online pharmacy team. Thank you
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
We are pleased to hear that you are happy with the service you received with our online pharmacy and the speed of your delivery. Thank you for leaving us a review.
Kind Regards
Peak Pharmacy
Package arrived in perfect condition…
Package arrived in perfect condition thanks to Royal Mail. Very quick delivery after ordering.
20 January 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re pleased to hear your package arrived safely and so quickly. We use Royal Mail for its reliability and speed, and it’s great to know it made your delivery experience a positive one!
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We’re delighted to hear you were pleased with the speed of your delivery. We use Royal Mail because it’s reliable, fast, and also allows you to track your order every step of the way, giving you that extra peace of mind.
Kind Regards
Peak Pharmacy
Customer Service is unbelievable!!!!
Customer Service is unbelievable!!!!
23 January 2026
Unprompted review
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are sorry to hear you had an issue. Please can you contact us, so that we can investigate this matter for you.
https://www.peakpharmacy.co.uk/contact
Kind Regards
Peak Pharmacy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.