Pearlyo Reviews 

142
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Horrible company: 1. no telephone number available 2. no address in Germany - nobody in EUROPE!!! 3. Chinese company with different online stores: pearlyo (online shop) = pearlgo on paypal =... See more

Rated 5 out of 5 stars

I bought a pair from a FB ad, came quick. Ordered 2 more pair. Long lasting and comfortable. About to order another pair for my brother.

Rated 1 out of 5 stars

Ordered size 9 sandals. 3 weeks later received sandals with no size markings, and about size 10 or 11. Sent photo of my foot next to giant sandal, asking for a pre-paid return shipping label. Also poi... See more

Rated 1 out of 5 stars

Total scam/bait-and-switch. I supposedly ordered Teva-brand women's technical sandals. I got cheap plastic dollar-store (if that) flip-flops. I so wish I'd checked here before ordering. AVOID AT ALL P... See more

Company details

  1. Shoe shop
  2. also in
  3. Clothing Shop
  4. Ladies' clothes shop

Information provided by various external sources

Pearlyo is your one-stop online shop for you most classic, comfortable and trendy sports shoes. We offer a selected choice of sneakers, barefoot shoes, yoga shoes, quick dry water shoes, running shoes and so on to cover all your needs. Extra coupons an...


Contact info

1.9

Poor

TrustScore 2 out of 5

142 reviews

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1.9

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(142)

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Rated 1 out of 5 stars

Total scam/bait-and-switch

Total scam/bait-and-switch. I supposedly ordered Teva-brand women's technical sandals. I got cheap plastic dollar-store (if that) flip-flops. I so wish I'd checked here before ordering. AVOID AT ALL POSSIBLE COSTS.

7 August 2020
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Be smart and don't by from them. Do your research first, which I neglected to do. They sent the wrong color and a cheap imitation of what they called a "Birkenstock" shoe. It is clearly Chinese made and not leather as they claim. That is false advertising and fraud.

3 August 2020
Unprompted review
Rated 1 out of 5 stars

When will I ever learn!!!

When will I ever learn!!!! Check to see where these online companies are from!! The last time I ordered something from China took 3 months to get to me and that was after I cancelled it; or so I thought!!

It’s almost 2 weeks and the package tracker says it just cleared Chinese customs. It’ll probably take at least another 2 weeks before it as actually leaves the country; if I’m lucky.

DO YOURSELF A FAVOR AND CHECK WHERE THE COMPANY IS BEFORE YOU ORDER!!

3 August 2020
Unprompted review
Rated 1 out of 5 stars

Worst Company

This is definitely the worst company that I have ever dealt with. Order arrived 5 weeks after it was promised and more than 2 weeks after I cancelled it. And then, IT WAS NOT WHAT I ORDERED. They have refused to provide a prepaid return label. Of course, I have reversed the charge to my Visa. Stay away from this one. There are many other shoe companies in the sea.

2 August 2020
Unprompted review
Rated 1 out of 5 stars

They deserve a zero

They deserve a zero. DO NOT ORDER from this folks. Crooks. Ordered a pair of White Lace up tennis shoes. Received a pair of Black slip ons. Admitted their error and Told I would have to pay return shipping and did not offer refund or to send shoes ordered. 10 emails requiring starting over with issue. You’ve been warned. Dishonest and no customer service. Oh forgot. Took 1 1/2 months for order of wrong shoes to be received.

2 August 2020
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for handmade shoes I…

I ordered and paid for handmade shoes I waited over two months for them to be delivered and when "something" finally was delivered it wasn't even what I ordered! I got the poorest quality pieces of crap ever delivered to me that I've seen advertised for around $19 and even if I had ordered these pieces of crap they weren't even the right size. I have tried to get ahold of some loser at pearlyo for the last two weeks and nobody will reply to me I can't get my $50 back and I will never see the shoes I ordered do not under any circumstances ever order from this company because it is nothing but crap!

30 July 2020
Unprompted review
Rated 1 out of 5 stars

NEGATIVE FIVE STARS -5 and they don’t…

NEGATIVE FIVE STARS -5 and they don’t care either. They will make you wait 3 months for the wrong size they just send you whatever size they want. DO NOT ORDER FROM THIS COMPANY I REPEAT they should not be in business. I’m not Done either. I feel like a KAREN I’m so pissed. 🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻There’s your rating 5 🤬 for pearlyo!

30 July 2020
Unprompted review
Rated 1 out of 5 stars

Pearlyo is a scam

Pearlyo is a scam, don't order from them! I ordered two pairs of women's water shoes online for $40. I received different items entirely--wrong sizes, styles, and colors. Instead of what I ordered, I received men's shoes and children's shoes, really garbage and of no use to me. When I complained to the company, they responded with an offer of a 20% refund ($8) -- or I could return the merchandise to China at my own expense. They were entirely at fault, probably deliberately, and refused to take any responsibility for rectifying the error. I asked my credit card company to stop payment. I should have checked the reviews for Pearlyo first since everyone seems to have the same complaint against them.

30 July 2020
Unprompted review
Rated 1 out of 5 stars

Shoes ordered

I ordered some shoes in size 10, which I actually wear a 9/1/2, when I finally got them 2 mos. later they were more like a size 8. They have no idea to what an American size foot is. I've tried to contact them pretty much impossible. Never again and if I were you, don't waste your money with these rip offs. I wouldn't even have gave one star if I didn't have too.

25 July 2020
Unprompted review
Rated 1 out of 5 stars

COMPANY IS UNTRUSTWoRTHY

I ordered lime green shoes almost $50.00 7 weeks ago and the company has refused to return my money and after several emails all stating the shoes are ENROUTE. I don't know how this fraudulent company is allowed to steal from us and they are still advertising for shoes to be purchased.

22 July 2020
Unprompted review
Rated 1 out of 5 stars

One star too many

OK
So, like a lot of people I have got used to ordering things on line there being no problem. You kind of get used to Amazon and Ebay transactions and expect the whole internet shopping experience to be the same.
It's not !
We did eventually get the three pairs of shoes that we ordered, after ten weeks.
To be honest, I had been in touch with my card company and told them I wanted to recall the payment. (I cancelled that when the shoes arrived)
The quality of the shoes is market stall quality, cheap and cheerful.
Did once by mistake and certainly won't be going there again.
I particularly take exception to the way they pretend to be a German company.
They got one star too many from me.

21 July 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Quality, Terrible Service.

ZERO stars. I order two pairs of shoes. One pair arrived and the quality was terrible. The second pair has never arrived. I have written the company’s customer service email 5 times requesting to return the one pair and to help me refund the pair that never arrived. I have not received any response. This company is a joke and the product quality is something awful. Stay away.

16 July 2020
Unprompted review
Rated 1 out of 5 stars

Upset Customer

My name is Laurie for months I have ordered two pairs of shoes and never received them I wrote the company numerous of times and keep telling me to wait because of the cold virus it’s been months now and I still haven’t received my shoes I’m out of $84 and change I am very upset because they keep telling me to wait wait wait sorry about thatInconvenience all I want now is my money back could you please send me my refund this order was put in since April I have had numerous of deliveries from added out of state and I still haven’t received my shoes my husband was really looking forward to those shoes

14 July 2020
Unprompted review
Rated 1 out of 5 stars

stay away from this company:-(

I feel cheated and deceived. for more than a month ago I ordered a pair of shoes on Pearlyo.de, and first when I got my purchase order I found out they would come from China. I have not received them yet, and I've been writing to them twice, without any answer.
It is a company of worst case.
stay far away from deals with that company.

14 July 2020
Unprompted review
Rated 1 out of 5 stars

I give this so-called Company" a 1 star…

I give this so-called Company" a 1 star rating --Ordered a pair of shoes in my size , WIDE , waited 2 months , NO delivery - Emailed them twice without any results -- MY order finally arrived 3 1/2 months after the initial order ---The shoes are TOO SMALL , TOO Narrow and are unusable -- I searched for a return address "14808 GUY R. Brewer Boulevard" , Jamaica , NY --- which turns out to be a parking lot --- I was Scammed !!

13 July 2020
Unprompted review

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