Didn’t expect much but I can see basically everything except for direct messages. They even provide me with highlights. Hopefully direct messages will be available someday though. Great customer care,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s still my first day so the service is still ramping up, so far so good. I must say though that I was pleasantly surprised by the fact that there are actual agents handling customer support. I h... See more
Company replied
Though the technology does not always work immediatly its the only service i know that delivers results. They have great customer service and are always willing to help like the agent called Nicky i... See more
Company replied
The app indeed provides access to private accounts. It has some flaws with the update time, I wish it was more frequent. But overall my experience was good, especially with their support team, Julia M... See more
Company replied
Company details
- #3 of 3 best companies in Data recovery service
Written by the company
Peekviewer is your go-to online story viewer. Whether you're curious about a public or private profile, want to explore fresh stories, or dive into intriguing highlights, Peekviewer lets you do it all anonymously and without an account. View social media content hassle-free!
Contact info
63-66 HATTON GARDEN, 5TH FLOOR, SUITE 23, EC1N 8LE, London, United Kingdom
- support@peekviewer.com
- peekviewer.com
3.5
Average
507 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This site actually works
This site actually works. I spent money on loads of other sites that claimed to be able to see private Instagram accounts and none of them worked. Peekviewer is the only site that works. Don't waste your money with anyone else.
11 April 2026
Unprompted review
Reply from Peekviewer
Hi, Dan Holland!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that you’ve had a positive experience with the service and that it’s been reliable for you.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
your colleague victoria davis 🫡
your colleague victoria davis is the best support expert honestly you can verify the chat, she was very welcoming and patient that made it easy for me to ask and give many requests unlike many other online service support , she quickly understood wat i wanted, she even took me through it professionally, quick response, solved it better than i wanted , and made peekviewer great again, nice intelligent pros like victoria make you trust them quickly from the way they communicate, she is a treasure for you platform with full honesty 🙏🏻
13 April 2026
Unprompted review
Reply from Peekviewer
Hi, vouch!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re truly glad to hear about your positive experience, and we’ll definitely pass your kind words to Victoria — she’ll be happy to know her support made such a difference.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Horrible
Horrible ! They are ignoring me for days when I contacted them to get my refund as long as they cannot offer the service I need.
12 April 2026
Unprompted review
Reply from Peekviewer
Hello Anna,
We’re truly sorry to hear about your experience and appreciate you sharing your feedback with us.
After reviewing your case, we’ve issued a refund from our side. The amount should appear in your account within a few business days.
Thank you for your patience and for giving us the opportunity to make things right. We value your trust and are always here to help.
Kind Regards,
Peekviewer Team
Probably the only service on the market…
Probably the only service on the market that really works with private accounts. Julia and Nicky are always very professional and helpful!
8 April 2026
Unprompted review
Reply from Peekviewer
Hi, Andre!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that the service works well for you and that our team has been helpful. We’ll be sure to pass your kind words to Julia and Nicky!
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
..........
7 April 2026
Unprompted review
Reply from Peekviewer
Hi, Thodoris Mellos!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
good when access is ok
7 April 2026
Unprompted review
Reply from Peekviewer
Hi, Sara Fatacci!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that your experience is good when everything is running smoothly.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Good service
Good service, just wish they added direct message and updated the data more frequently. The customer service is great.
6 April 2026
Unprompted review
Reply from Peekviewer
Hi, Lucas!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear you’re satisfied with the service and our customer support. We also appreciate your suggestions regarding direct messaging and more frequent data updates.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
The app was wonderful highly recommend…
The app was wonderful highly recommend 5 stars.
4 April 2026
Unprompted review
Reply from Peekviewer
Hi, Marcus Jones!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re thrilled to hear you had a wonderful experience and that you’d recommend the app.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Downloader is my fav feature
Saving content is super easy. One click and it’s done. No watermark, decent quality. That alone makes it worth it for me. I downloaded both videos and stories and everything saved correctly without glitches or missing parts. Compared to other tools where downloads fail half the time, this one feels way more stable and reliable.
2 April 2026
Reply from Peekviewer
Hi, George!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that saving content has been easy and reliable for you, and that everything works smoothly without issues.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Scam site
I paid for a one-month subscription on 23 Mar, one week later they said that the account has already expired and charged my card (luckily my card has no limit and cannot be charged)
I did not see anything during that week.
I have already email them for the issues for the reasons of charging me again but got no replies at all, It is totally a scam, please don’t trust this site!
1 April 2026
Unprompted review
Reply from Peekviewer
Hello,
We’re truly sorry to hear about your experience and appreciate you sharing your feedback with us.
As mentioned earlier, we’ve issued a full refund from our side and there are no new charges. The amount should appear in your account within a few business days.
Thank you for your patience and for giving us the opportunity to make things right. We value your trust and are always here to help.
Regards,
Peekviewer Team
Its a money scam ultimately
The functionality is not great and the prices are opaque. They charged me several unexplained charges to the point of canceling my card and reporting fraud. They have a policy where if you challenge a charge they'll suspend your account, regardless of the legitimacy. That's what they did to me.feels like a scam.
1 April 2026
Unprompted review
Reply from Peekviewer
Hi David,
We’re very sorry to hear you didn’t have the experience you hoped for.
We’ve looked into our system but couldn’t find a match for your details. We’d really appreciate the opportunity to speak with you directly so we can better understand what happened and resolve this for you as quickly as possible.
Please email us at support@peekviewer.com or reach out via live chat on our website. We’re a real team of real people who care — and we’re here for you.
Sincerely,
Peekviewer Team
Good but confusing at first
At the beginning I didn’t really understand how it works. Dashboard is simple but process wasn’t clear. After I figured it out, everything went smooth.
24 March 2026
Reply from Peekviewer
Hi, Jade Read!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that after getting familiar with the process, everything worked smoothly and the dashboard felt simple to use.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Was scared by the negative comments but…
Was scared by the negative comments but luckily got my access quite quickly. Thanks Mrs Manson was guiding through this process
1 April 2026
Unprompted review
Reply from Peekviewer
Hi, Stephen!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that everything went smoothly and that you received access quickly, despite your initial concerns.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Scam
Scam, not that I expected more.
They provide a service where you can get informations and basically 'spy' a private account on instagram, of course is a lie. They will never do actually something, just telling you it will take time, until the subscription end, and you will have to pay minimum another 90€ for another month for a service that you will never receive.
They also tell you, to use their service for a non private account, but you can do it on you own, why I would pay a service for viewing a public account?
I didn't try to contact them for a refund, I want to spare me the headache honestly.
19 January 2026
Unprompted review
Reply from Peekviewer
Hi Leaf,
Thank you for your feedback. We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@peekviewer.com with your order information so we can assist you further.
We’re here to help and would like to make things right.
Best regards,
Peekviewer Team
I recommend for private accounts
It took a while to get information back but it is worth it since it is a private account. They were responsive and helped me when I had concerns. Thank you!
30 March 2026
Unprompted review
Reply from Peekviewer
Hi, Leslie Turcios!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that you found the information worthwhile and that our team was responsive in addressing your concerns.
We’ll continue improving Peekviewer to make your experience even better!
Best wishes,
Peekviewer team
Refused to give a refund when it was…
Refused to give a refund when it was during the 14 day period
28 March 2026
Unprompted review
Reply from Peekviewer
Hi Lina,
We’re truly sorry to hear about your experience and appreciate you taking the time to share it.
Please know that we’ve reached out to you directly via email to resolve this matter as quickly as possible. If you haven’t received our message, feel free to contact us at support@peekviewer.com with your order details.
We’re committed to making this right and improving your experience with us.
Regards,
Peekviewer Team
Reply from Peekviewer
Hi, MOSTAFA ALTAWE!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable!
We are very glad that you had a pleasant experience using our service. It is great to know that you found the site helpful and were able to see everything you needed easily.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Works but not instant
It’s not fast, that’s true. I had to wait a few days before anything showed up. But in the end the account loaded and I got what I needed.
23 February 2026
Reply from Peekviewer
Hi, Alice!
Thank you for your feedback and for your patience.
We’re glad to hear that you were eventually able to access all the content you needed. We are constantly working on making our service faster to reduce the initial waiting time for our users.
Best wishes,
Peekviewer team
JUST BS
Wow, I love the way they work. So, you once you request to view the acc, they go ahead and follow to that person, and wait till they approve them. Once approved, they will share photos with you, that is why you wait freaking 4 weeks. Haha. Good way to make money. Lol.
23 March 2026
Unprompted review
Reply from Peekviewer
Hi Isaac!
We’re truly sorry to hear about your experience and appreciate you taking the time to share it.
Please know that we’ve reached out to you directly via email to resolve this matter as quickly as possible. If you haven’t received our message, feel free to contact us at support@peekviewer.com with your order details.
We’re committed to making this right and improving your experience with us.
Kind Regards,
Peekviewer team
Lowkey impressed
Didn’t expect it to actually work but it did. Took a bit of time but once the page opened I could see everything, stories, posts, even older stuff. Kinda wild honestly. I was refreshing every day thinking nothing would happen, but then it finally updated and all content appeared at once, which felt pretty satisfying. The whole experience ended up being way better than I thought at the start.
23 February 2026
Reply from Peekviewer
Hi, Matilda!
Thank you so much for taking the time to share your feedback with us. Your input is extremely valuable!
We are very glad that you had a pleasant experience using our product. It’s great to hear that the wait was worth it and that seeing all those stories, posts, and even older content appear at once felt so satisfying.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
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