Peerspace Reviews 506

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

PeerSpace exposes your photo, name, job title, and event date, even after profile updates. Reviews lock in old info, and cleaning fees make prices unpredictable.

Company replied

Rated 4 out of 5 stars

Very easy booking process, streamlined. Only thing I don’t like is that after booking there is still no other option to contact host except via inbox. They should provide hosts phone number (mandate h... See more

Company replied

Rated 5 out of 5 stars

Peerspace has loads of offerings in a wide variety of locations. The app makes browsing and scheduling easy. This is a must have for orgs who are remote or hybrid and require meeting space from time t... See more

Company replied

Rated 4 out of 5 stars

Peerspace made it very easy to connect with a local vendor, who I would other wise not be aware of. You have to remember people are spending thousands of dollars for an event, as with all events the... See more

Company replied

Company details

  1. Online marketplace

Written by the company

Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.


Contact info

3.9

Great

TrustScore 4 out of 5

506 reviews

5-star
4-star
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1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Very easy booking process

Very easy booking process, streamlined. Only thing I don’t like is that after booking there is still no other option to contact host except via inbox. They should provide hosts phone number (mandate host to provide one) otherwise you lose too much time trying to communicate with host in case of emergency during the rental time.

24 July 2024
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Reply from Peerspace

Hi Saso - Thanks so much for your review! We strive to provide a seamless booking experience for our users. We appreciate your feedback! I'm happy to share, that for this reason of emergencies during your booking, we do share the host's phone number once a booking is confirmed in the email you receive from Peerspace!

Rated 5 out of 5 stars

It is easy to navigate

It is easy to navigate. I love that there is an app like such.

24 July 2024
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Reply from Peerspace

Hi Trezianne - Thanks so much for leaving your review We are loving that you are enjoying the app and is user friendly!

Rated 5 out of 5 stars

It was a great experience and we…

It was a great experience and we created history

22 July 2024
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Reply from Peerspace

Hi Junior - Thanks so much for your review! We are pleased to hear that you had a great time during your booking! We look forward to many more with you.

Rated 1 out of 5 stars

DO NOT use this company

DO NOT use this company. I literally rented a pool for $125.00 an hour and showed up. It looked nothing like the pictures. You couldn’t see the bottom of the pool is was so dirty! GROSS!!!! The owner was there and said she just shocked it and it should be fine to swim. We did not swim and they still have my money!

12 July 2024
Unprompted review
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Reply from Peerspace

Hi Blue-Eyed Productions - Thank you for leaving this review! We are sorry to hear that this has been your experience. Our team would like the opportunity to look into your experience further. Can you please submit a support ticket to us here: https://support.peerspace.com/hc/en-us/requests/new. We will review and follow up shortly!

Rated 1 out of 5 stars

RUN in the opposite direction

This is a capitalist organization. Everytime we think we are reserving AVAILABLE spaces we get denied because someone else reserves the same space for more time. They should not have the space status as available if you are giving it to the highest bidder.

11 July 2024
Unprompted review
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Reply from Peerspace

Hi Dream Home - Thank you for leaving this review and informing us of your experience. Our team takes these concerns seriously and we would like the opportunity to gather some additional details regarding your experience and escalate this to the appropriate team. Can you please reach out to us here: https://support.peerspace.com/hc/en-us/requests/new with the subject line: Trust pilot Review. We will follow up shortly!

Rated 5 out of 5 stars

The space was great!

The space was great. Had a couples wedding shower with 40 people and held everyone very well. Would definitely use again!

1 May 2024
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Reply from Peerspace

Hi Monique - Thank you for leaving your review with us. We are so thrilled to hear that your wedding shower event went well and fit your guests comfortably.

Rated 5 out of 5 stars

Amazing vibes!! Amazing host!!

The vibe and light in this is space are fantastic and Corin is the sweetest!!

12 August 2023
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Reply from Peerspace

Hi Barry - Thank you for leaving for your review! We are so happy to hear that your host was friendly and provided a great space for your event!

Rated 5 out of 5 stars

Best place for an event

My experience was excellent and my host was wonderful save me a lot time and research.

25 June 2024
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Reply from Peerspace

Hi Adra, Thank you for your review! We are thrilled to hear your host provided an amazing experience for you!

Rated 1 out of 5 stars

Manipulative and deceptive

Manipulative and deceptive

16 June 2024
Unprompted review
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Reply from Peerspace

Hi Andre - Thanks for your review! We are sorry to hear about this. Our customer service team would like to hear more about your experience to assist you further. Please submit a support ticket to us here: (https://support.peerspace.com/hc/en-us/requests/new). We will take a look and follow up shortly.

Rated 5 out of 5 stars

Super easy to use the website

Super easy to use the website, and lots of variety in space options!

19 July 2023
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Reply from Peerspace

Hi Melinda - Thank you for your review! We're thrilled to hear you found our website easy to use and appreciate the variety of space options. We strive to make the booking process seamless and offer a wide range of choices to suit every need.

Rated 4 out of 5 stars

Beautiful space

Beautiful space, responsive staff.

7 May 2024
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Reply from Peerspace

Thanks so much for leaving your review! We are thrilled to hear your booking met expectations.

Rated 5 out of 5 stars

The beautiful room

The beautiful room, the hospitality, and the cost!
Thank you for providing us and many others an great venue and place to hold special occasions.

17 May 2024
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Reply from Peerspace

Hi Nicole - We appreciate you leaving this review for us and sharing your experience. We are delighted to hear the venue was affordable and we can provide variety for your special occasions.

Rated 5 out of 5 stars

Peerspace is always a great place to…

Peerspace is always a great place to rent space.

12 July 2023
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Reply from Peerspace

Hi Nitr - Thank you for leaving your review! We appreciate your support and look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

Professional host and the spot was so…

Professional host and the spot was so clean and beautiful just like the photos on Peerspace. A time was had! I would definitely book again.

10 December 2023
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Reply from Peerspace

Hi Andrea - We are so pleased to hear your booking met expectations and everything was true to what was advertised. We appreciate you leaving your review with us.

Rated 5 out of 5 stars

great conference room & open space areas

Efficient communication, friendly staff, multiple options aesthetically pleasing, budget friendly, central location.

23 May 2024
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Reply from Peerspace

Hi Rachel - Thank you for your review! We are excited to hear that your host was communicative. We hope to welcome you back to many more bookings!

Rated 5 out of 5 stars

Host Fantastic

Host Fantastic, Venue Phenomenal, Ease of Process! :)

2 May 2024
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Reply from Peerspace

Hi Anthony - Thanks so much for your review. We are glad that your booking experience was easy and that your host provided a great experience!

Rated 5 out of 5 stars

Seamless Navigation

Peerspace's ease of searching, booking, and overall navigation of the site is a huge plus! If in the market for an event space in the near future, Perrspace will definitely be at the top of my list!

11 May 2024
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Reply from Peerspace

Hi Baylee - Thanks so much for your review! We are thrilled to hear your experience went seamlessly and the navigation of our site was easy. We are excited to assist you with many more bookings!

Rated 5 out of 5 stars

It was a very easy process from start…

It was a very easy process from start to finish when booking the space. Everything was straightforward and all the info was readily available. Great response time from the host and very accommodating to our needs. A very pleasant experience.

14 May 2024
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Reply from Peerspace

Hi Dominic - Thank you for leaving your review. We are thrilled to hear that booking the space was easy and straightforward for you. Our team works hard to provide all the necessary information and ensure a smooth process for our customers. Looking forward to many more bookings with you!

Rated 5 out of 5 stars

Everyone was very responsive and I was…

Everyone was very responsive and I was shown many different options for what I was looking for

14 May 2024
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Reply from Peerspace

Hi Keshwan - Thanks so much for leaving your review. We take pride in providing a seamless experience, which starts with responsiveness. We are pleased to hear you have found what you are looking for.

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