I purchased a car seat but decided to return it because I had thought it was elevated to allow the dog to see out, but it was not. The return process went smoothly and I was given a refund minus a res... See more
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
Written by the company
Important Note From Fay (owner Pelsbarn)

United States
Replied to 89% of negative reviews
Typically replies within 1 week
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I purchased the “luxurious” full backseat protector for my 2 dogs and unfortunately it does not live up to that description. While it looks cozy in the photos, in reality the bottom is a hard board (which does help keep it steady) and the top layer is a very thin, low-quality faux fur.
Even though my dogs are secured with harnesses and seat belts, they slide around whenever I turn. There’s nothing for them to grip. Its just a slick, thin fur layer over a hard surface so it doesn’t feel comfortable for them.
I’m disappointed given the price point, as I expected something far more plush and supportive. We have used it for about a week hoping the dogs would adjust but they haven’t. A thicker, truly plush layer on top would make a big difference and better justify the “luxury” label (and price!).

Reply from Pelsbarn
Be aware there 3 different companies!?!@! .com, .org, .net supposedly not related... the "product cost- to-value" ratio is CRAP. BUYER BEWARE.
Ordered a Pelsbarn™ Protecting Car Bed M , ONSALE for $100! Item should be marked SMALL Advertisement said refundable, but I kept getting pushback from customer service Pelsbarn.org who wanted to give me a a 20% credit (not a typo) towards a larger product.
- I returned the dog bed I ordered at my own expense.
They offer S/M/XL (where's the LARGE?) the quality was flimsy and I began questions the company since there is .com .org .net FB commercial are almost identical.
-Had to have AMEX step in, once I showed emails, and proof of return.
- Additionally ordered from Pelsbarn.org
- Emails came from team @ pelsbarn.co !!??
- retunrs to :
SHU DA Pelsbarn
1651 S Archibald Ave,
Ontario, California 91761
Tel: 6262471955
SAVE YOURSELF THE HASSLE..STAY AWAY FROM THE WHOLE LOT

Reply from Pelsbarn
Our dog loves to snuggle on the sofa bed. The best part is that it keeps him from digging at the furniture and climbing under the furniture covers to get cozy.

Reply from Pelsbarn
Such a great product that my dogs and I absolutely love!

Reply from Pelsbarn
We ran into some shipping challenges (carrier issues - not Pelsbarn) but they continued to actively work with us until the package was delivered. They even followed up after their system reflected it was delivered to confirm. The extra effort and concern is not something you see very often from a company in today's online ordering world. Thank you Pelsbarn!

Reply from Pelsbarn
Everything I have purchased from Pelsbarn has been a “hit”. My boys have your car set, cooling blanket and dog bed, and now your couch bed. They want to be on the couch with us, so this is great and they LOVE it. It is super soft!!

Reply from Pelsbarn
Great quality product, a different look and luxury feel than other menial brands that are stuffed with fillers. My dog’s car seatbed in the back looks beautiful. I have onslaught of peepers and lookers asking “what is that”?!? I have to suppress my happiness and pleasure only to reply - “Its a Pelsbarn, check it out online”!

Reply from Pelsbarn
Easy to order. The price was fabulous for 2 items I ordered. My dogs can now easily share the couch and have their own personal space but still be next to each other which they love. Boxer boys forever!

Reply from Pelsbarn
The Pelsbarn fur pet bed is a high quality product. It’s soft and the bolster makes your dog feel safe and cozy. My dog loves her bed. In addition, you will be helping shelter dogs as well.

Reply from Pelsbarn
Outstanding service! After I made an ordering error, they replied instantly, fixed everything themselves, and ensured I was fully satisfied. Exceptionally fast and competent—a rarity online. Hooray for real competence!

Reply from Pelsbarn
The shipment arrived a few days later than original date but was well worth the wait. I came home late and started opening the box in the dark. Put it on the loveseat and am so sorry I didn't have a video recording. The one dog jumped up, started rolling around, making little whimpering like noises. It was so cute. He sleeps with me but ended up on the sofa bed all night long.

Reply from Pelsbarn
GREAT BED PRODUCTS. THE BEAST LOVES THEM. SLEEPS SOUNDLY / MORE COMFORTABLE. WOULD DEFINITELY RECOMMEND THEM TO ANYONE WHO LOVES THEIR PUPPY AND WANTS THE BEST 4 THEM

Reply from Pelsbarn

Reply from Pelsbarn
Followed the size guide for my dog's car seat, but I didn't take into account how long her legs are and it became instantly obvious she needed the next size up. They responded quickly and were wonderful with the exchange process.

Reply from Pelsbarn
I ordered 2 m/lg beds for my 2 Scottish terriers. I love these beds and so do my dogs! The beds are super comfy, blend with my decor and what I can just wash them?!!? Love it! Scottie mom approved!

Reply from Pelsbarn
The website is clear. The order was timely shipped. The product is high quality and arrived in perfect conditions. All contact with customer service had an immediate response.

Reply from Pelsbarn
Bout dog seat and beds. My dog love them. Great quality and look.
Thanks

Reply from Pelsbarn
The Pelsbarn comforting blanket is a fantastic product! They aren’t bulky like dog beds, so they provide lots of cozy snuggling space. The products are well made and so soft. The Pelsbarn team is awesome!

Reply from Pelsbarn
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